I recently had an absolutely amazing haircut and colour with Pascal. It was my first time seeing…read morePascal, and I can 100% see why everyone has such great things to say! He is incredibly talented and has an awesome personality. Thank you Pascal so much for fitting me into your busy schedule. Ruby was fantastic as well. I love coming here. I know I will always leave feeling and looking even better than I arrived and I'm already looking forward to my next visit. Thank you so much for making me feel beautiful and pampered. The salon is also so beautiful and very clean, I can tell a lot of effort and thought went into the design process. It's gorgeous! Special thanks to Noah and Jennifer for helping me with getting my appointment. You guys rock!

Melanie is a fantastic stylist who has transformed my hair from blonde to a more natural light…read morebrown with grey highlights. It is so much more appropriate for a mature face. She is always very responsive to any changes I ask for in colour or cut.

Had received a recommendation about this place months back and decided to experience it for myself…read more John was my host and had everything ready to go on my arrival. Had a fantastic time! Felt refreshed and energy recharged. Was definitely worth the hype! Would absolutely return again and recommend to others!

this was the most amazing Sauna experience!!! the sauna master was so attentive and so were all of…read morethe staff. the experience was bliss- will definitely return.

Gave my wife a full day at the Spa, and she still sings praises of it. She loved the experience,…read moreand continued to recommend it to her friends. Thank you for a great experience!

I recently went to the SPA on Castlefrank Kanata for a facial. I go regularly to the Spa but it is…read morethe first time I have an esthetician who wears rubber gloves to massage my face. Although I told the esthetician that I found that very unpleasant and not relaxing, my comments and feelings were completely disregarded. One doesn't expect to pay $200 for a facial with rubber gloves I also complained to the reception who responded by saying" we are sorry that you didn't like it" When booking an appointment for facials, clients should be informed that the esthetician will be wearing rubber gloves for the facials. In such case, I wouldn't have book the facial

I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke

Sorry Mahogany. I've been a faithful customer for several years but I will be taking my business…read moreelsewhere. I refuse to pay in advance and have you store my credit card information just to make an appointment.

They accommodated me on very short notice, which I really appreciate. Last minute change of plans…read moremade my visit next weekend virtually impossible. So it had to be today. The shop is nicely laid out, and a pleasant aroma greets you at the door. The staff is friendly, and the service was good. I really like their Carleton Place retreat. But this is good for a quick service, and it's close to home.

A few weeks prior me and my hubby travelled to Ottawa for a mini getaway and we decided to check…read moreout Koena Scandinavian Spa in Gatineau They are located in Gatineau at the Chateau Cartier hotel We did not book any services and just decided to go with daytime getaway which gives you access to the saunas and pools Inside you already get a very warm and relaxing atmosphere just from the entrance You can rent a robe but I brought mine from home to use Change rooms are clean and up-kept You get a wrist bracelet that accesses your assigned locker number to store your personal belongings inside Immediately entering the indoor area and it looked so nice They have a warm pool and a cold plunge pool inside We tried the steam room inside called Mahalo The steam is infused with essential oils The steam is pretty thick and it can be hard to see when you enter The lounge in the outdoor area is nicely set up Tons of chairs and loungers to relax on Plenty of outdoor pools to chose from They have a little sauna that we tried and had a nice little chat with a couple around our age that were from Gatineau My hubby tried the cold plunge pools His expression was priceless but he said once you do the hot/cold/relax circuit a couple of times, your body gets used to it We tried a sauna ritual that they had We only lasted two songs of the 12 minute ritual The heat inside is pretty taxing We didn't get a chance to try the Himalayan salt room that they had that was indoors Overall the experience was amazing and I really surprised of the price point as it was cheaper for two people compared to a local spa in the GTA that has a similar setup I would definitely come back here again when we visit Ottawa-Gatineau again

We went this past Friday to Koena Spa located in Gatineau as part of our weekend getaway there…read more It's not far from Ottawa Roughly a 20 minute drive from the hotel we stayed at The spa is part of the Chateau Cartier Hotel Resort We went for the early morning that day as Fridays usually are busy during that time The spa offers services like massages, facials, and pedicures You can just opt to do the pool experiences for the day without needing a reservation for one of the above-mentioned services We went with the day experience The price was relatively cheaper than a place like Thermea per person which I found was really good I opted to rent a robe while my wife brought her own robe from home which saved us a few dollars The common areas are all kept clean along with the change rooms There are places to where you can get food and drinks from three different restaurants and bars Food and drink are on the pricier side so expect to pay a bit for that The pools experience are the same like Thermea's with where you go with hot/cold/rest cycles They have several warm pools at different temperatures There is a steam room called Mahalo where it blasts essential oils through the steam There is a Himalayan salt room inside There is a small outdoor sauna you can go into We tried one of the sauna rituals where it blasts extreme heat and the person who runs it waves the hot air into you We only were able to last two songs ....lol Overall the quality is top notch Staff are super friendly here and they communicate in both languages We will definitely come back again for another spa experience here

Finding an appointment with Cory Boyd was my Christmas gift this year. He came highly recommended…read moreby my sister in law and I'm very grateful. I haven't had a massage like that in my life! I feel so much better since the treatment. Cory is intuitive, skilled and very professional. He is really gifted at what he does and my only regret is that I only just discovered his services. The clinic is convenient, welcoming and clean. Please take my advice and get on his waiting-list as soon as you can!!

I loved my massage at Relax, however, the location above two restaurants made me feel a little…read moreoverwhelmed before going in for a relaxing massage. I went on a Saturday, which was great because I got an appointment very easily, but when I arrived I sat in the lobby for about 10 minutes without anybody around or greeting me. Definitely very minimal staff there on weekends. The actual massage was wonderful, and I left feeling so relaxed. The insurance processing was also incredibly easy, which was nice. Will definitely be booking another visit very soon!

Mayela is kind, courteous, and wondrously capable doing deep tissue massage. She finds spots that…read morehurt and digs deep to fix them. I have a lot of tension in my neck and pain from an old weightlifting injury that every now and then provokes a bad headache. An hour of deep tissue massage every few weeks or a month is better than pills for preventing the buildup of tension and resulting headaches.

From the owner: Registered Massage Therapy in Kanata. Swedish massage. Pregnancy massage. Myofascial Release…read more Manual Lymph Drainage. Laser Therapy. Sports Massage. Hot Stones Therapy. Infant Massage. Motor Vehicle Accidents (MVA)