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    MAPA Translations & Language Solutions

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - MAPA Translations & Language Solutions

    Brand Management

    Market research

    Translation services

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    Making creative emails made simple with you. The Constant Contact Improves our mindset toward…read moreInnovation and understanding Customer needs.

    I received a call from someone whose introduction on my call screening identified themselves by…read morename and "Keller Williams." Based on that, I believed I was speaking directly with Keller Williams. During the call, I signed up for what I thought was a Keller Williams service. After the call, I realized I had actually purchased a service from Constant Contact, a third-party company affiliated with Keller Williams. Had that been clear from the beginning, I would have made a different decision. Less than 24 hours later, I called to cancel my account and request a full refund. Instead of processing my request, I was asked multiple times (at least four) if I wanted to keep the account in some form. I was offered a 40% discount, encouraged to leave the account inactive instead of canceling it, and presented with several other retention offers before my request was finally addressed. It felt like every effort was made to avoid honoring a simple cancellation request. When I asked for a full refund, I was placed on hold for several minutes. The representative returned and told me they had been able to approve a "full refund, excluding any add-ons." At no point before that had anyone mentioned add-ons. I then had to specifically ask whether my account even had add-ons and how much those charges were before I was told my refund would actually be only $39 out of the $59 I had paid. The entire experience left me feeling misled--from the way the initial call was presented to the cancellation and refund process. Based on my experience, I would recommend avoiding this company altogether and choosing a provider that is transparent about who they are, what they're selling, and what you're paying for. I value companies that are upfront and honest with their customers rather than relying on confusing sales language and aggressive retention tactics to close a sale or prevent a cancellation.

    MAPA Translations & Language Solutions - marketing - Updated August 2026

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