Stopped by to get a replacement SS card. I came in at 2:30pm on a Thursday and was surprised to…read morefind it packed. The wait was about an hour for me. I had my paperwork ready so once my number was called it only took 5 minutes. The lady at the counter was courteous and very efficient. The security guard was very friendly too. The parking lot is small and had about 3 empty spaces when I came in. PS - If you are like me and keep losing your social security card, get a new one soon! The lady told me they will start charging for it next year :D

The SSA representative (Sandra) was awesome. Sandra was very professional, very knowledgeable,…read moresuper helpful and had a very pleasant demeanor. The security guard there was horrible. He definitely has a Napoleon syndrome complex. I was running late and the security guard instead of advising me to slow down firmly, he started yelling at me, demeaning me, and belittled me for close to 2 minutes. In my entire life no police officer has ever been so rude and demeaning to me. He treated me like I was a criminal. Wow. I know I was wrong to run but there was no one on the street in front of me so why treat me like a criminal. I won't go to that office and I'll warn all my senior citizen friends of this Napoleon syndrome security officer. I guess he gets his jollies shouting at senior citizens. In fact, due to this experience by this irate security guard I had to see a doctor because my heart was acting up after this incident. My wife advised me that we should see a lawyer to rectify the situation.

At the parking entrance, a sign indicates that parking is not for SSO. Street parking is limited,…read moreand the nearest public parking garage is on 360 E 5th Ave (around the corner). I had an appointment and was in and out for 30 minutes. The staff is very nice and professional. I told the security guard I had an appointment when I stepped in and didn't encounter any problem.

Terrible, I drove up and there is a sign saying NO SOCIAL SECURITY PARKING, I parked and security…read moreguard came up and said social security doesnt own the parking area, what the heck? I went to cancel appointment and of coarse, they make it difficult to do that too. Please let seniors that have busted their assess for years some respect and post that there is no parking in the social security lot before I made my freaking appointment.

San Mateo County Office is located off the Whipple exit on highway 101. Parking can be very…read moredifficult during the day but for county workers and people serving jury duty they have designated parking. If your in need of paying off fines, tickets, child support question or want to see a listing of opened County positions everything is located in this same area. I come here many times for training and truly enjoy it! Everyone has such a pleasant demeanor, workers here are nice and friendly! Library is near by. They also have a San Mateo credit union ATM outside if your in need of quick money. They also have an actual San Matrox credit union bank at the corner and the bank has its own parking as well. Bank Of America is also walking distance. Let's not forget that located near by as well are all the good food places:Five guys, Chipotle, Peets coffee just opened up (for all you coffee drinkers). Beware that if you park on the streets you have to pay for your parking meter and yes they do check!!

Matt has become a Mr. Messenger Boy for his agency. His workplace has sent him here to pick up some…read morepaperwork and other miscelleanous items from the various departments. Not that Matt is bitchin about it; it's good to leave the office to go to other county's offices to visit and do other business transactions. This county office is much smaller and cozier than the San Francisco County Office. Workers are much friendlier and treated you like a family-member than the San Francisco's County workers. How some of the SF County workers get a paycheck with their bitter attitude is beyond a miracle. The Human Resource have a long list of job-openings and Matt will comeback and check out what they have and try to work for the quiet county of San Mateo.

This place has the WORST mental and behavioral health staff. There was a "therapist" that talked to…read moremy family member about BPD, speaking negatively and incorrectly about what caused BPD in a person and stating that people with borderline personality disorder are "failed narcissists" and "they could never be wrong". Check your therapists' credentials, Maple, as there is a male therapist on staff giving false and disturbing information to your inmates. This is truly disturbing that these are the kind of people you appoint to help your inmates with their mental health.

So Yeh Guys and Girls, a few months ago I wrote a fantastic review in relation to Maple Street…read moreCorrectional Facility. "5 stars an all". Well today only 4 stars.. ??.. For those of us that have had the pleasure of behind the glass visiting with Loved Ones ,know how awful that set your alarm for exactly 6:25am so as to be ONE of the Lucky "3" THREE ¿?.. visiting rooms. WHY IN THE SAM HELL don't they open up a couple of those EXTRA just not being used visiting rooms .. I'm just saying .

Helen Carrillo went above and beyond to get my birth certificate to not miss my cruise. Thank you…read moreHelen James Palmer

Recommendation for Hero Rodriguez: Diana,…read moreApologies for the late note. I worked with Heroe on January 28, 2026 on the Final Map recording for 12 Maywood Ln, Menlo Park, CA, and he was outstanding. He made the process easy, explained every detail clearly, and completed the recording without a hitch. As a real estate developer, I deal with a lot of these recordings -- Heroe's customer service is a 20 on a 1-10 scale. Exceptional employee. Thanks, Mircea Luxone LLC | Managing Partner 650-996-1114

The San Mateo Main Jail is actually called "Maguire Correctional Facility" at 300 Bradford St, in…read moredowntown Redwood City. On May 25, 2023, I had a somewhat awkward experience trying to get to the entrance of this place. They're doing construction, and the front entrance is blocked by fencing. You need to walk around it to get inside. This was my first time here. I was tasked with doing a pickup in the lobby. Once inside, everyone is behind glass. Staff was helpful and professional. An elderly man needed help locating an inmate, so a staff person came out to offer assistance. I had to wait in the lobby, and then my "pickup" came out. It was an uneventful experience. If you wait in the lobby, there's no scan or search. No cellphone use in lobby

I got to say. For a jail this place was smelling good, freshly painted by the trusted inmates. If…read moreyou had to go to jail I recommend San Mateo County Jail. I had a time when I had to stay here & I will admit for the worst food it was pretty good! I think one night was Salisbury steak with vegetables and some potatoes. The guards treated you with respect but still treated you like an inmate. The clothes were fairly new & clean. This place I was housed for a few days had windows to see outside. Very accommodating with visiting hours. Plus in the summer the weather is nice even though you can't go outside the walls of the jail. I'm from south city and it was a pleasure stay here momentarily.

Mcquire serves up heaping pikes of inhumane, uninformed and disorganized punishment that's so far…read moreremoved from the crime it's pointless. Some officers are egotistical and short with all persons dealing with facility. Poor communication between staff and with others. Lack of consideration for others' constraints and priorities, and demonstrated inability to manage inmates and visitors in fragile or unstable emotional states without causing escalations.

No communication about other warrants you have to pull it out of them or get released late after…read morebailing different county. Sleep deprivation, breakfast 3:30 AM, count 6 AM, dinner 3:30 PM, count 6 PM. Impossible to get regular healthy vegan food, unless you work in the kitchen and they are nice enough to make it for you with the sour cream on the side, still iffy which foods are vegan no labels. Won't follow my allergy request for milk and egg on "vegetarian" meal. All I did was have cannabis and MDMA in my own home and the cops busted in threatening to shoot us, and in the court no one spoke to me, but the lawyer said they were blackmailing me into going to prison. I still don't understand how jail is supposed to help anything whatsoever, and how they try to force milk and eggs in your food, because somewhere there's an animal in a cage just because they wanted to put me in a cage. Still a bit unstable mentally from being forced away from my family. Other than that it's pretty okay if you have time to spare it's like a sleepover for adult man babies with racially based clicks/gangs. Tap water, my pineal gland is just clearing up now. No ingredients listed on the food. MSG and GMOs. Hard to get regular exercise if you are used to running and swimming.

The jury duty process was interesting. I know everyone complains about jury duty but if you are…read moreable to serve on a jury at least once in your life I think it's worth it to see how a court trial plays out. You get a summons in the mail and if you don't reschedule or somehow excuse yourself permanently you should go in if your group is called. I've seen the judge issue either summons or an arrest warrant (?) for those that fail to show up to jury duty, so it seemed pretty serious if you fail to show up. On the first day you may spend quite a lot of time waiting around either in the waiting room or in the court room if they're doing voir dire (jury selection or interview process). You may want to bring a book or something. If you make it through voir dire and are picked to serve on the jury, the jury service depends case by case. I was selected and served for about a week. Be prepared for long days in the courtroom. You can't use phones or laptops but you can take notes via pen and notebook that they will supply. The lunch breaks were surprisingly generous like 2 hours but it may vary depending on the case. It was interesting seeing court proceedings and multiple witness testify in court. The jury deliberation room is cozy and they have bathrooms and water in there since you're supposed to be locked in until you reach a verdict (or if it's a multi day deliberation then I guess until the end of the day). You get some compensation each day and the check arrives few weeks later. It was like $15/day which may be enough to cover lunch at least. Overall it was an enlightening experience and I was grateful for the chance to see how our justice system worked up close.

If you been summon for jury duty (2023):…read more NIGHT BEFORE: - Call in the number the night before to check if your group number has been called in PARKING: - Park at the garage -- areas where you can park are 2nd floor ramp, 2nd floor, and 3rd floor. There will be large purple "Jury Duty parking" signs. Place your parking permit on your dashboard. - Came an hour early (7:30 am) and there was a lot of parking available. Note: Hall of Justice building doesn't officially open until 8 am so prepare to wait outside. THE WAIT: - Doors open at 8 am, you place your items in a bin to be X-ray (including watches and belts). - You go through a metal detector and pick up your stuff - Go down a floor where you wait in a hallway - When the doors open, you place your summoning cards in a bin and sit down. There are desks on the side with outlets and WiFi instructions (although not guaranteed to be secured) - A video will play showing you what to generally expect with jury duty - Your name is called and assigned to a court room IN THE COURT ROOM: - You will be given the approximate date on when the trial will end - An opportunity is given to last min hardships. Those with no hardships wait outside while those who do will have to fill out a form to explain to the judge - Everyone is called back in again and each person is given a form with a series questions to help determine if you are fit to be in the jury - Lawyers do an initial jury selection and ask them a series of questions. Note that just because you were initially selected doesn't mean you are to be on the jury. There can be a chance they dismiss you. - Lawyers will discuss amongst themselves with the judge to decide if they want to dismiss any jurors based on given answers. That was as far as I got, hopefully this helps. FOOD: - Cafeteria within the building, affordable. I got bim bim bap, it was okay tasting and lacked meat but for the price and the fact they even had Korean food, I can't complain. WORKERS: - Everyone was very nice in general!

Christian did an amazing job helping me with my paperwork, he carries himself in a respectful,…read morehelpful manner. Thank you Christian!

The woman with glasses at window 13 was extremely rude, hostile, and showed blatant racial…read morediscrimination. She drove me away with an unacceptable attitude. We pay a massive amount of taxes every year to support government operations, yet this is the kind of treatment we receive in return? I really want to report her, it's 7/23 today.