A storm hit my property in early April 1995. I've been your customer since I moved here in 1993. You were the one and only roofing company I called last year because of the long standing relationship. I mad a huge error in hiring you. You did replace the roof, but your new roof leaked after the first heavy rain. It took close to three weeks to get you out here for emergency repairs. Meanwhile, my kitchen flooded three separate times. You've replaced my rain gutters, and I'm satisfied with that. Still, I'm waiting on various other repairs, with no end in sight. I'm terribly frustrated at your ridiculous slowness, and I'm furious that it was like pulling eye teeth getting the leak in the BRAND NEW roof repaired. Karsten is a nice enough guy, but he's non communicative. I'm left for weeks on end without hearing from him and wondering what the heck is going on One (of several) remaining issues is replacing an outdoor floodlight outside my garage door. I had (and still have) a replacement fixture at the time of the storm. Someone needs to install it, along with 4 other fixtures that I have bought and would like to hire someone to install. I've been waiting a year with a broken security light. You'll never convince me that electricians are in short supply. Why the one year long delay? Heck, anyone can wire a black, white, and bare copper wire. Any handyman could do it. If you still want this part of the job scope, get someone out soon to do the work. If you're not interested, I'm sure I can find someone within a week who actually wants to earn money. I need to find someone to install a ceiling fan for me anyway, I can simply get them to do the lights also. A full year, and maybe half the work has been done. I understand you're a general contractor and can do all sorts of outdoor work. I'm retired living in my forever home and I have several outdoor projects (storage shed, etc.) and, had you done anything other than anger me, I'd have a few thousand dollars more business to send your way. I'm a retired salesman and I always valued loyalty with my customers. I learned that if I treated them well, I didn't have to be the low bidder. I'm slow to change providers and seldom do so. I only price shop to the point that I'm sure there's no price gouging going on. Bottom line: You have provided the worst service I've ever received. Sitting here wondering what's going on with very limited feedback from you is horribly frustrating. Please give me an idea of how much longer this delay and torture will continue. read more

They came out to check the roof so we are pleased with the follow up. My husband had to physically go to the office to speak with someone in person read more

My roof was damaged during the storms in late May. My insurance company sent Marant to evaluate and provide replacement services. I am so grateful and pleased with this company. They responded quickly to all requests, their roofing team was professional and took extra care to make sure nothing was left behind, including dragging their magnetic roller extra times to ensure my dog didn't get a nail in his feet or in my vehicle tires. The workmanship warranty is great, too. Highly recommend this company. read more

Marant Roofing & Construction - Before - Roofing Near Me - Wichita Falls, Texas

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I had a roof emergency after a storm -- not realizing that rain was actually getting inside! Russ and Vanessa took the best care of me -- like I was family. They helped me understand the process and how insurance would work. As a single woman doing this for the first time by myself, that gave me so much comfort. Are you a single woman or know one who is intimidated about repairs? Talk to Marant. Their work is superb and they take the best care of their customers. read more