They came out to check the roof so we are pleased with the follow up. My husband had to physically…read morego to the office to speak with someone in person

A storm hit my property in early April 1995. I've been your customer since I moved here in 1993…read more You were the one and only roofing company I called last year because of the long standing relationship. I mad a huge error in hiring you. You did replace the roof, but your new roof leaked after the first heavy rain. It took close to three weeks to get you out here for emergency repairs. Meanwhile, my kitchen flooded three separate times. You've replaced my rain gutters, and I'm satisfied with that. Still, I'm waiting on various other repairs, with no end in sight. I'm terribly frustrated at your ridiculous slowness, and I'm furious that it was like pulling eye teeth getting the leak in the BRAND NEW roof repaired. Karsten is a nice enough guy, but he's non communicative. I'm left for weeks on end without hearing from him and wondering what the heck is going on One (of several) remaining issues is replacing an outdoor floodlight outside my garage door. I had (and still have) a replacement fixture at the time of the storm. Someone needs to install it, along with 4 other fixtures that I have bought and would like to hire someone to install. I've been waiting a year with a broken security light. You'll never convince me that electricians are in short supply. Why the one year long delay? Heck, anyone can wire a black, white, and bare copper wire. Any handyman could do it. If you still want this part of the job scope, get someone out soon to do the work. If you're not interested, I'm sure I can find someone within a week who actually wants to earn money. I need to find someone to install a ceiling fan for me anyway, I can simply get them to do the lights also. A full year, and maybe half the work has been done. I understand you're a general contractor and can do all sorts of outdoor work. I'm retired living in my forever home and I have several outdoor projects (storage shed, etc.) and, had you done anything other than anger me, I'd have a few thousand dollars more business to send your way. I'm a retired salesman and I always valued loyalty with my customers. I learned that if I treated them well, I didn't have to be the low bidder. I'm slow to change providers and seldom do so. I only price shop to the point that I'm sure there's no price gouging going on. Bottom line: You have provided the worst service I've ever received. Sitting here wondering what's going on with very limited feedback from you is horribly frustrating. Please give me an idea of how much longer this delay and torture will continue.

This company has top notch, Customer Service. They are very timely and gets the job completed on…read moretime or before the promised time, with excellent communication skills, keeping the client updated on any services that may be found to be needed in addition to thee initial findings, but will not commence to performing the extra work until approved by the client. I would recommend Son Rise Roofing LLC, to my family and friends, knowing they will be completely satisfied, from start to finish, with the professionalism and dedication shown, by this company.

The owner was awesome, called him for a quote on my roof he came out same day to give me a quote…read moreand asked me when I wanted it scheduled, I told him as soon as he has a chance. They came out the next day, dropped off the roofing supplies and the next day had it installed before noon!!

Im not sure why the only 2 reviews on here are mine but here I go again! As usual Superior lived…read moreup to its name on the main house, a shed, and a metal roof on our gazebo. They also continued that excellent work on our new gutters. The price was outstanding after the inflation we've seen in the past two years and the crews were friendly, hard working, and, professional. A great experience. And, though she is well aware, the owner, Kristy R., is the very best. She feels like family and a friend. One the two occasions that we have worked with her company, it just felt like I was chatting with my sister on the phone. She is truly exceptional. The best company, at the best price, with the hardest workers, and the friendliest service in the area. Choose Superior the next you need a new roof, gutters, rehab, whatever. She'll take care of you!

Best roofing company in Oklahoma! Would recommend to all. .........................................read more

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Description of work: Removed 1 layer of composition…read moreshingles. Installed Rhino Synthetic Underlayment and new 20" valley metal. Installed Malarkey Legacy Class 4 Impact Resistant shingles, Sienna Blend color. Installed new 1-1/2" x 1-1/2" almond color drip edge. Replaced all lead roof jacks. Installed 3 wind turbines provided by owner. Remove and replace 32 LF of 3/8" BC plywood soffit, 1x6 redwood fascia, 1x2 redwood shingle mold, and 3/4" quarter round, and screen mold. Back side. Remove and replace 8 LF of soffit, fascia, 1x2, and quarter round. North side. Remove and replace 4 - 2x6 garage jamb sides and brick mold. I dealt with Kyle Wood, who is the sales/customer service person. Kyle showed up the first day with the roofing crew and with the carpentry crew. The entire crew was very prompt and professional. Kyle stayed with the job until afternoon, when he had to make another sales call. His carpentry crew (who are direct Joe Wood employees) finished their woodwork, but stayed on-site until the roofing crew quit. They stayed on-site until dusk to give support to the roofing crew (who are subcontractors) . They were back on-site promptly the next morning and worked until noon when the job was complete. Kyle Wood was back to walk the job with me while the roofing crew was cleaning up. Some minor cosmetic issues were identified and corrected at that time. Overall, the job was excellent. It was completed with Class 4, Malarkey brand shingles. All materials were of high quality. I was brought to Joe Wood Construction after being impressed with other roofs that they have replaced on my block. I highly recommend them !!!

From the owner: Specializing in: - Altering & Remodeling Contractors…read more- Roofing Contractors - Building Contractors

If being excited about gutters means you're an adult, then I guess this is adulthood. We had…read moreBrotherhood Roofing install new gutters for us and I'm in LOVE. Sebastian was the person who came out and provide a quote. He was always incredibly responsive and knowledgeable. Selvin was lead for the crew that came out. They came exactly when they said they would, installed everything quickly, and left the area clean (if not cleaner) than they found it. All of my interactions with the crew were very good and they worked so quietly, I was able to work inside my house with no problem. If I ever have roofing or gutter issues, I will definitely reach back out to Brotherhood Roofing!

Third and hopefully final update:…read more Brotherhood Roofing refuses to call me to fix this issue. I think their customer service speaks for itself at this point, and I've included screenshots of their communication. The emails are from their business owner, while the Yelp response is from an employee. (Please check out their original response in my screenshot, they have since updated it to seem more professional). Here's the full story so potential customers can know what I experienced: My roof was completed in November 2019, so it was under warranty until November 2024. (Picture of contract is attached, it was not 2016 as their employee claims.) In June 2024, we had some leaks and the owner came out to investigate. We fixed the issues he pinpointed (leaves in the gutters and caulk around some flashing), but there was still leaking. A different roofer said the leak was coming from another location that they had not initially pinpointed. I tried to contact Brotherhood Roofing for the next 10 months, and they never returned my calls. In August 2024, their business was listed as closed, so I figured that was that. I still called to try and get this issue resolved. Today, in April of 2025, I received responses to my reviews on Yelp and Google, erroneously claiming that our install date was from 2016. I immediately reached out via phone call and email, hoping I could finally resolve the issue after 10 months. The company refuses to call me to discuss this. From my point of view, I am understandably annoyed about not receiving communication for 10 months and then receiving a sassy response to my reviews that tries to discredit me, with no attempt to resolve the issue. I no longer want this company to touch my home, but I think it's only fair to share the way that I have been treated so future customers can avoid the same experience. I hope that the company does not respond to this review and instead leaves me alone, as their communication with me has been very unpleasant and distressing. (Putting a fourth update here, since it's less important. Brotherhood continues to adjust their Yelp response to seem more professional and to discredit me. Luckily screenshots exist. The flashing they mentioned was under an eave, installed by our pest control company, and did not affect the roof. We do not have oak trees. They also said they would only re-inspect their work if I remove my reviews, which I'm not going to do. Their responses are continually baffling.) Second Update (after their Yelp response): I have a contract in my inbox dated 2019. I have emailed it to you. That maintenance was completed and the roof was still leaking. Another roofing contractor came out, looked at the roof, and confirmed that there was an area that was done poorly that caused the leak. You said you would contact me when that maintenance was completed. It has been. Please contact me. Update since I cannot reply to the business owner's comment: My roof was installed in November 2019, not 2016. I tried to contact them starting in summer of 2024, when my roof WAS still under warranty, and they did not respond and their business was listed as closed. Interesting that they're now replying to emails. I would LOVE for the business owner to call me in regards to this.

I'm echoing what others have said, John and crew do an outstanding job…read more They came down to Burkburnett, TX to replace a roof on our manufactured home with a metal roof. We also asked them to create a custom enclosure over the front door entry. It took them one day from start to finish.

They came out right away and did the job the next day. Good communication and good workers. Highly…read morerecommended.

Extremely professional! They did an excellent job with repairing a water leak in my roof that was…read morediscovered a little over a year after I moved into my house. Anson the project manager did a thorough inspection of my roof and attic and explained the problem very clearly. I got three quotes total and Firefighter Roofing was the one I was most comfortable with using. The two young men that did the work did a fantastic job. I'm seven months into the repair and haven't had any problems . They recently called to follow up with me to make sure I wasn't having any issues. That's what I call great customer service. I highly recommended!

Very knowledgeable and respectful and caring responses…read more If I didn't already have a "service agreement" type contract with another contractor before reaching out to them, I would use them in a heartbeat.

These guys are amazing! The roof on my new barndominium was leaking, the builder wouldn't respond,…read moreeven with more rain coming in the near future. Matthews Roofing came out quickly to give me an estimate, found the problem, and due to rain being on the way, they fixed it immediately. I will be keeping them in my phone contacts, they definitely earned my future business. Thank you!!

In 2017 we built a home on our property near Paradise. We contacted several roofing contractors,…read moresome of which we had used on other properties over the years. We were impressed with Matthews' level of services offered as well as the quoted price. Wade kept in touch with us as construction progressed (we acted as our own General Contractor) as he was concerned about the decking being exposed to any precipitation. Due to the impending weather Matthews Roofing timed it so as the framers were finishing the decking on the south side of the house his crew started on the north side. Our decking was completely covered before any rain. The rain started the following morning. This level of concern is rare among contractors and Wade has proven to be a man of his word and he s our go-to roofer from now on. We could not be more pleased with the product as well as the service.