Never answers phone it goes to voice mail and he never called back. We have had him for service…read morewhen he was with sears for over 20 years. Good tech but not reliable, sorry guy, you should at least call back especially when you know the people who call you.

I would NEVER EVER EVER EVER hire this man/company EVER! Stay far away…read more This man came into my house, spent less than 5 min looking at my oven without even turning it on and letting it heat up, just to stare at me and literally say, "that's the way the oven was built. If you don't like it buy a new oven." The oven is a fire hazard and I expressed this and he said "it's not my problem, that's the way the oven was built. Can't even buy parts for an oven that old." I replied, "I had this exact same oven in my last place and this didn't happen, it's not that old." He just stared at me. Then he spent less than 5 minutes looking at my dishwasher, which floods. He then stated, "I can't get your dishwasher to do what you say it's doing. I don't even think we could order parts for a dishwasher this old." Guy then stood there demanding payment of $75. He stated he refused to communicate with our warranty/claims people, write up a worksheet, or do anything without payment. This guy did absolutely NOTHING. He stated he does not bill his work and if he left without payment he would send me to collections. Needless to say I paid an old man for less than 15 minutes of work without an answer to the problems we're experiencing and not even a receipt showing work performed. I feel completely robbed.

Brian Larson has maintained our HVAC system, and our gas fireplace, for several years now. We think…read morevery highly of him and the quality of his work. He is practical, and very good at explaining. One time the hot water heater quit. Brian came over on his lunch hour to take care of it. It is reassuring to know that Brian is part of this community. We rely on his work.

Called Larson Mechanical to get service on a refrigerator at my home, after getting a referral from…read morea local appliance parts business. A man answered gruffly, "...what?!!" I asked if I had contacted Larson Mechanical and the man, said "who wants to know?! what do you want my mother's maiden name too??!!" He went on hotly and unable to be consoled. Surprisingly, it was the owner, Brian Larson. His aggressive treatment continued for several more minutes as I continued to try and recover with him because I needed the repair. I finally got to the point of making an appointment but when I asked when they might be able to come over and whom to expect, HE TOOK MY HEAD OFF. "Doesn't matter...why do you want to know?? Maybe me, maybe my nephew, or maybe my mother!!", he said. "What difference does it make?!!!" I said, "I just thought it might be good to know so I can be on the lookout for your tech." Nevermind. Too hard to work with. Way to unstable. Way too angry and aggressive. Who treats prospective new customers that way? (and ones you get by referral!) Are you trying to destroy your business? I get you've been in business for 24 years, (as you angrily asserted on the phone), maybe its time to retire and go fishing if your business makes you this angry toward your customer, or your fellow man. Go do something that makes you happy. Apparently this work is no longer good for you. Unbelievable! EDIT: The next day after posting this review to protect others from this man, he called me back and begged me to remove my review. (Maybe that's how he fabricates his good reviews). He promised to fix my refrigerator that same day at no charge if I would let him. Believing in humanity, I cautiously agreed and he came over. He arrived and talked incessantly, making many promises about what he could do. The refrigerator needed to be uninstalled to do the work so he said he would return another day to remove it and do the service, all at no cost. I did not ask for anything free, but he was insistent. OK. By the time he left, he had re-manipulated his earlier offer to now include me removing the unit, but he would still fix it for free. So I took him at his word, forgave him and removed the review as I readily told him I would do. After paying another contractor several hundred dollars to remove the unit and deliver it to his shop, Brian welched on his promise to service it. I offered to pay, but in spite of our previous agreement Brian reneged on his word. I called several times and texted repeatedly to find out what was happening, even sending a copy of his earlier text "promise to take care of it for $0", as a reminder of his promise. No response. What a waste of time, money and faith. After all this time, effort and expense, I still have a broken fridge and will have to start over with someone else. Why did you just follow through with your repeated and insistent promise, Brian? Why didn't you just return the call and explain yourself like a man? It could have been so much easier. Now I am over a barrel having spent all the money on removal and delivery to your shop, and still have no fix. In talking to others in the business, this is apparently not the first time he has treated people so disrespectfully. What a hot head. Stay away. Something is not all it seems here and it apparently includes the reviews. Can not believe anyone would treat a customer this way, but to cheat a retired senior citizen who is not only in need and depending upon your promises, but willing to forgive and trust you, then leave them blindly in the lurch, is a new level of low. Brian Larson showed me he is not only angry and unprofessional, but a weasel who will apparently say or do anything, then lie and turn his back on you.

I am a sole renter at high maintenance salon, we had an issue where one of our shampoo bowls was…read moreinstalled by another plumber with a p-trap that didn't allow us to move the chair at all. It broke off the drain when we barely nudged it to install new wall paper. I called Firkus and they showed up same day and fixed it within 15 minutes. Then, they made a suggestion to install flexible piping so we could move the chair whenever we needed with no problems. Didn't even know that was a thing. So thankful for the quick professional and friendly service I got from firkus Plumbing. Highly recommend to anyone in need of a good plumber!

Great experience! Needed to hook up to city sewer and decommission old septic tank…read more Casey P and Gauge G did a terrific job, endured my unending questions, and left my yard looking well. Great communication. Very personable crew. Thanks guys.....would work with you again anytime!!! Cheryl O.

Anton was great and did a fantastic job installing my range top! There is nothing better than…read morehiring someone who is professional, communicative, and cleans up after themselves. He also went out of his way to adjust my dishwasher that was sitting crooked (for free). Without hesitation, I would recommend Bigfoot Appliances to my friends and will be calling them for other installations.

Fast and efficient resolution of my gas leak problem! The price was higher than I had hoped but…read morethey provided excellent service.

I have been in the AC business for over 40 years. I had Diamond Refrigeration Put air conditioning…read moreequipment in my house that had never had it before. Diamond was quick, clean and efficient. I highly recommend Matt and his team to anyone thinking about having air-conditioning put into their house.

I am so impressed with Diamond Refrigeration. They came out to LaPine to hook up my Mini split that…read morenever got hooked up in my tiny house before delivery. For two weeks I had been using space heaters. They are knowledgeable, super quick to answer any questions, very friendly, trustworthy, & I could go on & on. I am just so grateful and so happy that Diamond was chosen by my builder to come out and do this install. You couldn't ask for more. They cared about doing it right and how my builder wanted and needed it done! That's stand up workmanship!

Excellent excellent excellent customer service. Highly professional and warm hearted staff members…read moreand owners. A million star rating! I am always amazed at the amount of knowledge Bill has. He's never left a question unanswered. I'm A picky customer, call me Karen if you will, but I am a forever 100% satisfied customer. Also rated "A+" on the kindness factor. Sweet people are hard to find these days!

I just bought my 4th machine from Cynthia's (a simple one to teach my grandchildren how to sew, a…read moreserger, top of the line embroidery plus sewing machine, and then a replacement that came out years later that was even better for the embroidery/sewing. I tend to wait months between projects, and then forget some of the steps. Bill (who knows everything about each machine plus which customer purchased which machine, he's amazing!) and the rest of the staff are always patient and helpful. I first came to Bend with a complicated machine that I purchased elsewhere. The quilting shop in Bend wouldn't answer any of my questions because I didn't buy it from their shop. Plus, the staff wasn't familiar with the machines that the quilt shop sold, they had someone whose job was to explain and sell the brand, but she only came in on Thursdays! I am more than grateful of the staff at Cynthia's because of my experience at the other store!

They did an excellent job. Great local business. Felt very comfortable with them. Very nice family.read more

These guys did a very thorough job. Kind, courteous & efficient. They were very easy to work…read morewith. I would recommend them without reservation. They have earned my repeat business!!

I bought a great recumbent bike online but when it was assembled, it was a bit defective. The seat…read morewobbled sideways with no way to tighten it down because the four bolts attaching the assembly to the bike couldn't be tightened. In addition, a handlebar kept loosening itself so that there upward play AND there was another problem. The company who sells the bike is back east and had to find a repair company willing to make a house call. Enter The Fitness Techs. When I was contacted to schedule the appointment I was told that the tech would call to notify me he was on his way and that's exactly what happened. Brandon and Colby arrived and quickly took care of the requested warranty repairs for my recumbent bike. Both were friendly and professional. Brandon also advised me he'd repaired the seat as best he could. While he fixed the seat wobble, the frame itself was a little wobbly which he'd see a lot on recumbent bikes. I completely understood because I already figured that although the bike was the best in my price range, there were probably tradeoffs. Still, the repair went quickly and the work is solid. I'd call The Fitness Techs again to provide both in and out of warranty repairs for the bike.

We have an older, yet expensive treadmill that needed cleaning adjusting and moved from the…read morebasement, two stories up, to our office. They arrived early, went right to work and got the job done quickly. They explained everything, including challenges due to the age of the piece of the equipment. Everything was cleaned, repaired and adjusted and staff were enjoyable and polite. Could not ask for more.