This place is nice! The service is very good, very helpful workers, and of course the ice cream and cookies are delicious!

Ice cream off the slab was super melted. The freezer needed cleaning and ice was building up on top of the ice cream like freezer burn. The seating area was dirty. The bathroom was DISGUSTING. The service was decent but I am so disappointed it's almost like they are intentionally trying to get shit down. read more

Just don't go at closing time. Doors were unlocked but they were sweeping and said they were actually closed.

Ordered an ice cream cake on 8/16/2024 for pick up on 9/6/2024. This cake was for my daughters 12th birthday. I got off work early to pick it up and they didn't make the cake. How do you not make a cake that the order was placed almost 30 days in advance. Do better Marble Slab do better! read more

This place should be shut down. The entire ice cream Bain was covered in mold. The marble slab was disgusting. They don't even clean it off after each ice cream. It was covered in frosted toppings and old ice cream. They were out of so many items like whipped cream. The last time I ordered a cookie cake they didn't put part of the decoration because they said they were "out" of green icing. It's just gross here in general. read more

Great ice cream! One of our favorite ice cream spots, even though it's a franchise! They always have a new surprising flavor! This week was Whiskey! read more

Marble Slab Creamery - The remnants of cotton candy with M&m's - Custom Cakes Near Me - Spanish Fort, Alabama

A joke for a cookie/ice cream store. There was no customer service/friendliness - very complacent employees. I felt like they didn't want any customers in there. They had no whipped cream for the milkshakes, and they had no slices of cookie cake available in the case. read more

Still a good place for some ice cream, ice cream cakes, cookies with a variety of ice cream and topping choices. Good friendly service!

Is this joint going out of business? Yesterday no chocolate ice cream.....today no cones? This is an ice cream shop operated by a bunch of kids. At this rate, they won't last the summer. Where is the Ownership here? read more

Went because their hours said open until 10. Got all the kids in the car drove all the way over and they're closed at 9:10. Horrible way to do business. Don't waste your time. Would give zero stars if I could read more

Horrible service. Hired a bunch of little kids and they close early and stand around. They close at 9 and then at 7:20 they lock the doors and don't post signs. Don't come to say sorry they are closed early or anything. read more

Great place for ice cream with the family! Locally and veteran owned. Staff is friendly and prices are reasonable. read more

Marble Slab Creamery - Eastern shore center.... - Custom Cakes Near Me - Spanish Fort, Alabama

Don't Go Here ! My friend and I went here a few weeks ago and the workers were beyond rude. We came inside and we were not greeted nor were any smiles given. Both the girls working seemed like they didnt want us there even though there was only one other customer at the time. I mean, how can you be mad scooping icecream for a job? Anyway, Id rather go get some frozen yogurt. read more

My basketball team and I went there after dinner and we got there at 7:40. We waited 22 minutes to be served and the rude teenage guy said "It's after 8 so we can't serve you." it seemed as if they purposely went slow so they didn't have to serve 2 more people in line. When we left we saw that he didn't kick another woman out after he told us to leave. Worst marble slab I've ever been to. If I could give zero stars I would. read more

Thought I'd give it another try. Thank you so much to Jackson who came over and helped us after the other female employee looked as directly, noticed we were next in line and decided to walk away ......like we didn't even exist. If you go.....hope Jackson is there to help you. read more

Disorganized teenagers usually working and always out of ingredients. Tried this place three times as we live close by and no other ice cream places except Sonic in the area but always a disappointment. The slab is not cold enough so the ice cream is usually too soft and melty. read more

We weren't greeted, so I said hello she stared at me didn't even as me what I wanted. Just said 20 more minutes which I'm guessing would be the end of her shift. My friend and I had two simple orders I had a small peanut butter ice cream with nothing mixed in and she had cookies and cream. Well, mine was correct but she didn't wipe off the spoon and got peanut in her ice cream (which she is allergic to). So we will not be going back and I will not recommend it too anyone. I'm glad that my friends reaction to the peanut butter was not worse. read more

Worst service. Walked up to the counter to order the girl just looked at us, she didn't say anything. Almost as if she wished we didn't walk in. Don't sit outside the tables are disgusting. I guess the owner of this place has never heard of power washing or maybe just a wet towel and some soap. Wish someone would buy this place with a little common sense on how to run a successful business because this place is terrible. read more

Expensive, but delicious! If you have $6-$9 to spare on ice cream I'd suggest you give this place a try. They have many different flavors and toppings and Great American cookies is also in the same place read more

Staff member treated us as if we were a nuisance. Very unprofessional. Shakes were as thin as water. Dark and dreary inside. Won't likely be back. read more