Well, I just dropped by for a few cupcakes, so my experience was not very involved at all…read more Sweet tooth - saw shop - slammed on brakes. I bought four beautiful cupcakes! It was the afternoon so they weren't fresh out of the oven or anything, but each was different and just beautiful. The price was about $3.25 or so each and they were boxed up very nicely. Well, since I am insulin-dependent making this stop wasn't high on the intelligence scale. So I improvised and drove to one of my little hang outs and waited for some buddies to arrive. The consensus was "delish". I had part of a lemony cake that was not too sweet, not overly frosted and very pretty in presentation. Unfortunately this just is not my typical food item, but I was not at all disappointed.

I didn't even get to the tasting part and already hated it. I had heard from a friend and based on…read moretheir stellar reviews that they would be excellent. I'm sure their cakes are wonderful, but if you want customer service this is NOT the place to go. When I called, the person was very curt and it was difficult to get information as to whether or not my date (11 months out) was available. I was told that May, June, and July were starting to fill up and that I needed to make my decision fast. My fiance works full time out of town (4+ hours away) and I normally live out of town (3 hours away), so coming in on a Tuesday for a cake tasting together is almost impossible for us. I asked if there was any way we could possibly work around this. I understand it's policy, but how difficult would it be a bit more accommodating by using email, scanning pictures, phone conversations, allowing a relative or MOH to come in, etc, for a consultation on those days? She begrudgingly set up an appointment for me. No questions about the size of our wedding, when it was, where it was, or what flavors I had in mind. I called other bakers around town and even though they were busy, they still were incredibly accommodating, even though they all pretty much have the same policies as no tastings on the weekends. I was really shocked at the way I was treated, so I called back to Couture Cakes to ask for the owner, since judging by the rudeness I assumed it was an underpaid receptionist. She had the audacity to argue with me, saying that she was not rude and that she remembered speaking with me. She became incredibly defensive, saying that she was not curt in anyway and that I was wrong. She finally apologized, and when I said thank you and that I still wanted to conduct business with her, she just said with utmost attitude "well then, do you even want to come in then?" WHAT EVEN!? I felt like I was in the twilight zone and was sent back to some sort of high school drama. This is the type of business that gives women owners a bad name! I am so disappointed because I was looking forward to using them for our large wedding regardless of the tasting. If this is the way their business is conducted I do not foresee this business lasting much longer. DO NOT GO HERE! Just because she did AJ McCarron's engagement cake doesn't give her the right to conduct poor business. Please, do yourself a favor and go elsewhere. When you're in the throws of wedding planning the last thing you want to deal with is awful customer service.

Ordered a orangutan cookie cake. They said they can definitely do it so we picked to pick it up. We…read moredid August4th which is a Friday. Today we came to pick it up and when we got home they did a terrible job at making it. We said an orangutan, asked for orange on him, vines, and trees. What we got was quite the opposite first of all when we got there they said it was next Friday, we literally talked about picking it up on August 4th. Also the cake was so bad, they literally put Mickey Mouse, no sight of orange or a monkey just an albino mouse. No vines or trees either the only thing they did good on was just the happy birthday fisher. Everything else was terrible. Going to ask for a refund too. I didn't order an autistic albino mouse I simply asked for an orangutan.

I went in tonight around 8:30 and was met with a sweet smile from the girl working. I was having a…read morehard time deciding which one I wanted and settled on one after a few minutes. My boyfriend and I got to the register and a few minutes into our drive home had discovered she had given me both of the cookies I was eying. I know this seems like a small gesture, but them being so close to closing and me having a long day at work it was much more than that. She has the most gentle and genuine personality and I hope her employers are able to see that!

Routes Market is a great regional supermarket with locations spread throughout Alabama,…read moreMississippi, and Louisiana. The company was started in 1960 and has grown considerably by offering quality food at a decent price point in an attractive store setting. Again, the store has a very pleasing ambiance for a supermarket and has a great layout. I liked that they had a salad bar station and an olive bar station and I did spend a bit of time perusing a shelf specifically for products made in the state of Alabama. Karma was the name of the girl who checked me out and she was extremely friendly and professional. She is a fine representative of Rouses Market and Rouses Market is fortunate to have Karma on their team. All in all, Rouses Market is a great supermarket and I would definitely recommend this particular location of Rouses Market. I will give it five stars overall.

We don't shop at Rouses often, normally Publix, and for the following reasons... Today's visit was…read moregreeted by store employees with the personality and enthusiasm of a pet rock. A pet rock painted over and buried in the back yard with a shed built over it. I'm not kidding! The cashier who checked us out tonight gave no greeting, no hello and how are you, not even a did you find everything you were looking for? Nope! She actually just grunted at us. And actually tossed her head back and put her nose up. REALLLLY! REALLLLLY! The sushi people - super kind and amazing! Store employee - a zero! And this is not the first time for this exact store! Maybe no employees or a self check is a better idea for this location because the terrible attitude and customer service will cost you money.

The service was not good today the coffee was good don't go there anymore I didn't like like thatread more

Slowest Dunkin' in existence. Unfortunately this is the only location around. They need to get…read morethis place up to Dunkin standards. I am a big Dunkin fan but always avoid the Malbis location.

Very disappointed with my experience at the Daphne Dunkin today. We ordered bagels that were…read morespecifically requested to be toasted, but they were served completely cold. To make matters worse, the butter was handed to us separately and was also cold and hard. I'm honestly confused--how are customers supposed to spread cold butter on a cold bagel? The entire order felt like it was thrown together without any attention to quality or customer service. A warm, toasted bagel with butter is a pretty basic expectation. Instead, we received cold bagels and cold butter, making the meal unenjoyable. If Dunkin has changed its policy and no longer butters bagels or properly toasts them, customers should be informed. Unfortunately, this was not the quality or service I expected, and I'll think twice before returning to this location.

The staff was nice but the coffee was terrible, you could see the bottom of the cup. It was like…read morecolored water. We poured it out. The blueberry doughnut hole terrible! The classic cake doughnut terrible. The glazed doughnut hole, not good! It was completely a waste of $10. Worst review I have ever given! But the reviews were already 1.9 so more of the same.

First very clean!!! That is important when customers can serve themselves. The staff were on top of…read morethe cleaning. I got the watermelon sorbet and pineapple added fresh strawberries, kiwi, pineapple, pink popping boba, little bit whit chocolate, and cheesecake bites it was delicious. The sorbet was so tasty it had the best smell to it. The only thing I would suggest is to add labels to the different toppings so customers don't have to keep asking the folks at cash register especially when they are busy. Also great music choice, we played guess that Disney song!!! Definitely going back

So I doubt I'm going back unless I have cash. I was a little put off by the 1518 or 20% tip. When…read moreyou've done nothing. I got my bowl. I got my ice cream. I put it on the scale. You told me how much it was. And I have to give you a tip. I did not see anywhere. That you could decline giving a tip. I'm very put off with this