Absolutely wonderful experience! Normally doing taxes is so stressful but Mrs Carey made it feel…read moreeasy. This was a my first time doing business taxes and I was completely clueless how to navigate our business finances. She was patient with all my questions and concerns. Highly recommend.

I initially reached out to Carey Gay via Yelp after reading the very promising reviews. She…read moreresponded back almost immediately and told me that she could help me navigate taxes for a 1099 position. That was the last time I ever heard from her directly. After the Yelp correspondence, I tried to send an email to set up an appointment to no avail. Thinking perhaps it was just an accidental oversight, I simply went to the Treasure Tax website to schedule an in person meeting with her for Monday of last week. An hour before the appointment, I received a voicemail from one of her colleagues that said their system only erroneously allowed me to make an appointment and that Carey was at a conference all week. He asked me to call back to reschedule, so I set up a virtual appointment for yesterday. Well, I logged in to the Zoom meeting on time and waited 15 minutes in the waiting room after the appointment was supposed to begin prior to calling the number listed on Treasure Tax's website to investigate what the hold up might be. I was connected with an employee that tried to reach out to Carey, but couldn't get ahold of her because she was away from her desk. She informed me that she would try to send a message to let her know I was in the Zoom waiting room, but that was all she could do. Fifteen more minutes elapse and I call again only to speak with a different employee who tells me nearly the exact same thing, only that this time she will URGENTLY tell Carey I've been waiting on her for a meeting that was supposed to start over a half hour before. Carey never signed onto the meeting or called me back. Needless to say, I highly discourage anyone looking for a tax preparer to engage in business with Carey Gay of Treasure Tax due to her lack of professionalism and inability to keep appointments.

The nice folks at Shirley's Accounting are very down to earth and very knowledgeable in their…read morecraft. Whether you need assistance with your personal or business accounting or tax needs, these folks are great. A good portion of their clients drive from hours away for their services. Wendy in particular is fantastic to work with.

Awesome and friendly service. Very knowledgeable. Highly recommended. Thanks you Wendy.read more

Medicare enrollment can be a headache, but Charmagne provided outstanding service to guide me…read morethrough the entire process. I was very impressed by her knowledge of Medicare parts A, B, D and the various perks available by different providers. Charmagne took the time to understand my specific needs and health situation. She did not try to push any one plan, but instead explained all the options in a clear and concise way. I feel great that I am enrolled in the right Medicare plan for me. If you are approaching Medicare enrollment and feeling overwhelmed, I highly recommend giving Charmagne a call.

Only worried about selling policies and getting a commission…read more Was sold a policy may 2nd that wasn't suppose to start until may 22nd and I had them reaffirm multiple times that since I was being billed may 2nd that I wouldn't be billed again until June 22nd. They agreed multiple times that was the case... may 22nd rolls around and they try to take the original payment again. I call them may 23rd and they said I was right and they had no clue what happened and they "fixed" it. Also emailed me my insurance card since I couldn't find it. May 25th rolls around and I get an email saying my policy was cancelled on the 23rd. So I had been driving all Memorial Day weekend around with no insurance in the day and age where cops have tag readers and just have to pass you to know you don't have insurance. I call southern harvest and they contact me back saying they found out why my insurance was cancelled. It's because I didn't provide proof of prior insurance. Send them the photos of proof of prior insurance. My prior insurance was Bristol west and I got an additional discount for going paperless (most companies do that these days) I had my most prior insurance card from them but they wanted it further back... which when you have to login to pull up insurance information you know those hyperlinks don't last forever... so I sent pictures from my email where I was paying them insurance for a 12 Nissan Altima (same thing I'm insuring) they say that's not proof enough... end up contacting verve myself and they were plenty fine with what I had but wanted to charge me $50 something to reinstate the policy but no one ever told me they needed proof of prior insurance before then so I wasn't paying the fee. Verve said southern harvest had my money; southern harvest said verve has it... I paid southern harvest. went back and forth for while and I'll get my money back in 6 weeks. Don't use these little middleman insurance peddlers just worried about a commission.

Dear Ms. Pannell, I…read morehope you are doing well. My name is Gabrielle Scahill, and your District Manager, Tonya Barnes, provided me with your contact information. She also mentioned that she would be sharing my information with you because I requested the opportunity to speak with you regarding the experience I had today with Southern Harvest Insurance. I have worked in the insurance industry for nearly 10 years, and I can honestly say that I have never experienced the level of poor customer service, lack of professionalism, and negligence that I encountered today with both Natasha Nelson and Tonya Barnes. During my initial conversation with Natasha Nelson, she quoted me a premium and confirmed that this would be the amount to lock in my policy. She also repeatedly stated that our phone calls were being recorded. Based on the information she provided, I agreed to move forward with the policy. Later, I was contacted and informed that my premium would be significantly higher than what I had been quoted. While I fully understand that insurance premiums can change based on underwriting or additional information, my concern is that I was given a confirmed premium and relied on that information when making my decision. Rather than acknowledging the mistake or attempting to resolve the situation professionally, Natasha became dismissive and disrespectful. During a subsequent conversation, she again referenced recorded phone calls, then abruptly ended the interaction. I also witnessed behavior that I found highly unprofessional, including her hanging up with a customer and making an inappropriate remark immediately afterward. When I requested to speak with a supervisor, I was connected with Tonya Barnes. Unfortunately, my experience did not improve. Ms. Barnes was extremely short, dismissive, and unwilling to fully listen to my concerns. She stated that there was nothing she could do to assist me. She also informed me that phone calls are not recorded, which directly contradicted what Natasha had repeatedly told me throughout our conversations. As someone with extensive experience in the insurance industry, I understand that mistakes can happen. However, honesty, accountability, professionalism, and customer service should always come first. Instead, I felt that I was misled, treated disrespectfully, and denied any meaningful attempt to resolve the issue. Had I been provided with accurate information from the beginning, I could have chosen to place my business with another insurance company. Because of these events and the conflicting statements regarding recorded phone calls, I am considering consulting with legal counsel to better understand my rights and determine whether any further action is appropriate. I would appreciate the opportunity to speak with you directly regarding this matter. My goal is to ensure this situation is taken seriously so that other customers do not have a similar experience. Thank you for your time and attention. I look forward to hearing from you soon. Sincerely, Gabrielle Scahill

Great people to work with. Very experienced and qualified to help us through hard decisionsread more