1. Maricopa County Government

    1. Maricopa County Government

    0

    Phoenix, AZ

    Cancel

    Open app

    Search

    Maricopa County Government

    3.0 (1 review)

    Maricopa County Government Photos

    Recommended Reviews - Maricopa County Government

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Intake Transfer and Release ITR

    Intake Transfer and Release ITR

    2.9(17 reviews)
    0.4 mi

    If you're picking up property, bring a pen, in case they still haven't replaced the one they expect…read moreyou to use that doesn't work. Also, be sure to have the booking number for your person. When I was first introduced to the "systemic" processes involved in incarceration, Intake Transfer and Release (ITR) wasn't even a thing. I'm sure in some ways, it has streamlined aspects of booking and release. For example, if someone is processed, they'll likely be released through ITR. It's also evidently where you go to collect an inmate's property--if the "tank order" has been properly submitted. Although not the same place to pick up property for someone who is no longer in custody. That's a big if, especially given the ongoing staffing shortages. Delays are common, and miscommunication is rampant. Yes, public parking is located in the pickup lot, even for property retrieval. Security staff were kind and helpful, but the Detention Officers (DOs) assisting with property seemed understandably frustrated with the process. When I visited, they told me they hadn't received the tank order that had supposedly been submitted the previous week. I asked for clarification and got little more than a shrug. The MCSO website states the public must bring the tank order to property pickup--but according to staff, that's outdated information. Something felt off, so I went to the jail myself to retrieve the tank order. When I returned to ITR with it, a more informed DO finally explained what had happened. Here's the thing--not every inmate is a repeat offender who understands this complex, often contradictory system. My loved one is a first-time detainee with no knowledge of these procedures. In this case, confusion was made worse by the fact that he was immediately placed under a 72-hour watch and never informed that he could release cash in his possession to an outside party. There's a 24-hour window to do this--but if you're under watch and no one tells you, how would you know? According to a supervising DO, many staff members are new and still learning the process themselves. Unfortunately, this leads to inconsistent information being given to the public--often confidently, but incorrectly. In my experience, some DOs would rather pass on misinformation than admit they're unsure or ask someone more knowledgeable. This creates a troubling cycle: inaccurate information is passed down and repeated until someone takes the time to correct it--if ever. Bottom line: ITR is one of those places no one wants to be, but you might find yourself needing to go there anyway. If you do, be patient, double-check everything, and trust your gut when something feels off. You may have to advocate harder than seems reasonable--but you're not alone in that.

    Fresh off the streets. This is the place to be , officers are very friendly, and the customers are…read moregreat

    Social Security - My pic Juan dominguez

    Social Security

    2.7(60 reviews)
    2.6 mi

    I cannot imagine a worse experience. Avoid this location at all costs. I had an appointment for a…read moresimple marriage name change for which I FILLED OUT ALL THE INFORMATION ONLINE, yet was told the appointment wouldn't help. After waiting an hour in the general queue, the staff was extremely rude, passive aggressive, and entirely unhelpful.

    The office is centrally located on 7th Ave and has convenient parking . I would visit this…read morelocation if needed. However, since the pandemic much has changed and this 2025 a lot more has changed. I was very disappointed with my last visit 2weeks ago. They have a sign posted (registered appointment line up here (left side) and non registered appointments line up here (right side). I drove a senior to the office and there were no lines, she only needed an award form. The representative on the phone said go in and explain what you need. To our surprise and dismay both security officers turned us away and said go online and make an appointment. One of the main issues is many seniors are not technology savvy and need a human being to assist them. Immediately I had to call SSA, wait 15 minutes (thank goodness), to ask the representative to mail her the form needed. I will say it has enough security features / barriers inside that you can't just walk in. The Front office security definitely needs to show a little more respect and kindness and towards people in general entering the office. Yes, I know they run into people who are aggressive, upset and have bad behavior but they should not taken that attitude towards everyone else who arrives for assistance. Sadly the government is starting to make all federal agencies worse. Jesus help us

    Photos
    Social Security
    Social Security - Do NOT call the main number. Call the LOCAL office to schedule your appointment.

    Do NOT call the main number. Call the LOCAL office to schedule your appointment.

    Social Security

    See all

    Maricopa County Government - publicservicesgovt - Updated September 2026

    Loading...
    Loading...
    Loading...