I just wanted to say thank you so much to Bill Gene's State Farm office. They have been my dad's…read moreinsurance agent for over 20 years now, and I truly can't say enough good things about them. I used to be an insurance agent myself, so I know the ins and outs of the industry, and great customer service and knowledge go a long way. Elizabeth is hands down the of that office and our go-to person. She has always helped my family, always helps me out, and trust me... I have endless questions . She truly knows what she's doing, knows what she's talking about, and is amazing at what she does. Honestly, a huge reason we stay there is because of Elizabeth Thank you for always being patient, knowledgeable, and genuinely caring. We appreciate you more than you know!

I've been with Bill Jennings and State Farm for many years and am very pleased with how he has…read moretaken care of me and my family members thru the years. He takes the time to explain any issues or questions I've had. The few times I've had to file a claim they've been prompt and helpful. I highly recommend Bill and State Farm to anyone looking for a good insurance team.

we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Karol is super knowledgeable about all aspects of insurance. He is honest, ethical with…read moreoutstanding service and response time. Thank you!

Alan is great, helpful to answer any questions and concerns. He will shop around and get you best…read moredeal that fits your needs. Thanks for all your help!

This office doesn't respond to messages or emails and I have several billing issues. They will also…read morecancel your homeowners insurance if you contact the claims department for a simple question about something being covered. No claim was filed $0 was paid, and yet the policy was canceled for too many claims?!! If you want home owners insurance that actually provides coverage and wont drop you the second you start asking questions I wouldn't use State Farm..

The service was terrible. I don't speak English well, and when I asked the girl at the check-in…read moredesk for help, she didn't help me at all. She just told me to call the agent who handled my insurance. I was very exhausted. I will never get insurance from this company again.

Allstate Insurance.....it is kinda like guys that work on your car...you just keep going back to…read morethe same folks...though you may not always be happy with them...it is sometimes easier to suffer through the same person than suffer through trying to find someone new because in the end the price and service "seem the same everywhere you go"...and Frank Catanzaro was an agent....I've only dealt with 3 AllState Agents (One in Raleigh NC...which was great...one in Cincinnati...for whom I still deal with and love still......and Frank) in the 15 years or so I've been doing business with them (Allstate as insured every one of my houses, rental properties, mutliple cars, motocycles, rental insurance, etc.). But my time with this particular office was "fine" though the thing that bothered me the most was the stupid letters and emails I would get from this office/agent saying how much they had valued my business over the many years...when in fact i was only in Chicago 2 years and with him less....I really can't stand when local offices just don't get it right....and they didn't....I know I'm "number" but I'd prefer for business to not come right out and tell me I'm one when they make such stupid mistakes. Did they get my insurance right.........yeah sure..but then again that was mainly the main corporate head quarters doing that....Frank on the other hand couldn't figure out if I was with him 1 year or 10 years? I'm in another State and still with Allstate............AND.....thankfully an agent that doesn't make those kinds of blunders.

If I could give Frank more than 5 stars, I would. Best insurance agent I had, called me directly…read morewith suggestions and questions, gave me honest advice when needed and just generally kept in touch. Great customer service from everyone in the team too. I moved out of the state a little while ago and unfortunately couldn't keep him as an agent because of it. I couldn't find anyone comparable since.

Good Day, Everyone!I'd like to share the amazing experience…read morewe had yesterday with Agent Leslie at State Farm. From the very first greeting, I knew we were in the right place. Leslie was warm, patient, and incredibly thorough. She took the time to explain every aspect of insurance--Auto, Life, Homeowners, and Renters--and made sure we truly understood the differences and options available to us. I've been with State Farm since high school, and now as a wife, mother, and grandmother, I can say that State Farm has always felt like family. About a year ago, due to financial changes, we switched to another insurance company--but during that time, we never felt the care and personal connection we were used to. It just wasn't the same. Meeting Leslie reminded us of why we trusted State Farm for so many years. She not only welcomed us back but also made the process smooth and stress-free. She brought back that genuine "good neighbor" feeling that State Farm is known for. Thank you, Leslie, for your patience, professionalism, and kindness. You've truly made us feel at home again with State Farm! And like you said - call or text me any time - just like FAMILY!!!!!!

Having had bad insurance experiences in the past, I can't stress enough how nice it is when you put…read moreeverything in the hands of someone you can completely trust to look out for you. Erica is simply the best there is. I hope I'm all caught up on things I need to insure for a little while, but if I ever am not, she's the first and last person I'd call.

Amazing response to our request for availability and pricing, excellent communications, super…read morefriendly! While I hope I never need their services again, I would not hesitate to call them again or refer other friends/family to them. Thanks!

Had them notarize some financial documents after realizing the normal places like UPS / Check…read moreCashing couldn't do. Timely, professional, trusthworthy. Will be back. They even helped us out on a Sunday on short notice. Highly recommend and although it's a residential location they were much more professional and experienced than nearly all the other times I've needed something notarized.

I have known Richard Sazonoff since 1995. He has advised and provided for my wife and me on our…read morelife and health insurance needs since then. Richard has always been professional, knowledgeable, experienced and responsive. He has also become a friend that I can count on for objective advice regarding our insurance needs as we mature into our senior years. If you need a source you can trust to advise on your insurance, Richard can be that source. Peter Kamberos

I have worked with Rich Sazonoff for over twenty-five years, planning and then implementing my…read moreretirement plans. All my IRA accounts were set up with him and have proven to be quite valuable in my retirement years. He also helped arrange Long-Term Care Insurance for both me and my spouse, which, hopefully, we will never have to use. Rich is very trustworthy and always willing to help. He answers calls and emails promptly and knows the business very well. Without hesitation, I can highly recommend Sazonoff Insurance Services for all your insurance and retirement needs.

I called for an insurance quote... he said he'd notify me of a quote and didn't within the promised…read moretimeframe .. I later called another company.. they gave me a nice quote.. I went with them.. Didn't need Frank at all

Noticed a crack in my windshield. I reached out to Frank well before work hours and within minutes…read moreI had an appointment with safe light the very next morning. This group is great and takes care of me and my wife with any issues we run into. big thanks to Frank and his son at American Family!

Just started using Michael as our agent for home and auto insurance. We are super pleased with his…read moreexpertise and customer service. I am huge on customer service having worked 10+ years in the field. And let me tell you, Michael's professionalism is impeccable. If you're looking for an agent who actually cares for what's best for you, Michael's your man.

From the owner: As your local American Family Insurance agency in Park Ridge,IL, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.