Had a visit with Tiffany today at the Gladstone locatio! She was very friendly and really helpful…read morewith me getting the services I needed! I highly recommend Tiffany for any of your needs! Go see Tiffany she'll help with anything you need!!!

From the owner: At Check Into Cash, we've helped our local customers and communities with short-term financial…read moreneeds for decades. We offer a quick application process, convenient options, and exceptional service. In addition to cash loan options, our stores offer Check Cashing, Money Transfers, and Money Orders. You can even sign up for a Green Dot® Visa® Debit Card. Check Into Cash is your One Stop Money Shop so pop by today!

The one star was being generous. What a freaking joke. I call they say as long as i live or qork…read more10 miles from location can get loan. Go to apply and get turned down bwcause i work at a hospital. REALLY freaking idiots. DONT GO HERE. VERY RUDE AND U PROFESSIONAL. I WOULD RATE THEM AT THE BOTTOM OF THE SLUGS BELLY.

Worse place to be for any checks, especially Comcheck and don't waste your time here. The manager…read moreis either stupid, dumb or ignorant to not know anything. She told me to take half of my money and come back for the other half as we are bff. She wasted 1 hour of my time, she does not respect any of her staff and she's awful. Don't go here. Stay away i woold give negative 5 stars. Manager Bobby sucks. Don't get disrespected.

If I could give 0 stars I would. The customer service here is among THE WORST I HAVE EVER SEEN. On…read moretop of that, they make it known how little they care for you or your service. Whatever you do, DO NOT MAKE AN EARLY PAYMENT HERE, THEY WILL FORCE YOU TO PAY AGAIN! I unfortunately made that mistake and couldn't pay the additional charge so now ill have to pay double the amount of the loan. Also another warning, they will relentlessly call your references all hours of the day and they will not care about how it affects your relationship. Long story short, DO NOT USE THIS PLACE.

I went in with my dad to get a title loan after being in a financial emergency. The store manager…read moreMike was beyond courteous, knowledgeable and helpful. Great attitudes and service. The office itself was very clean. I would defiantly would recommend.

Visited this TitleMax to get a form notarized, the people were super kind. They have great customer…read moreservice and stamped my paper for me for free.

Always kind and respectful! Definitely better than going to big banks who got the bailout money.read more

Really tried to support this organization, but just one obstacle after another, there's so many…read moreother financial situations available. The people are nice, but their technology and capabilities would've been out of date in 1990. Another former customer disappointed.

Absolutely the worst bank i have ever been in contact with. Every department is a joke. they will…read moredo nothing but beat around the bush and try to give you 100 different people to email and or call for anything you ask about. Stay as far away as possible.

My name is Kathy Fitzpatrick, and I am a 16 year public school teacher, single mom, and longtime…read moreuser of UMB Bank (almost ten years). I recently (February 19th) deposited a $10,000 check from AXA Financial (a loan from my 403B account). That was the day that I picked up the check, and since it was Presidents' Day, the bank was closed. Not wanting to carry a ten thousand dollar check in my purse until the end of school the next day, I deposited it into their ATM Monday afternoon. Today (two days later), I called customer service to see why even part of the check had not yet been released to my account. I was told that because I had had an overdrawn checking account several times in the past six moths, that they would not clear my check until March 1st. I said that was discriminatory and demanded to speak to someone more senior. Two hours later, the branch manager called me back and said that there was nothing they could do, since Bank of America wouldn't verify the check. I told them that my financial advisor at AXA would be calling them to verify that the check was good. I explained that I needed the money to pay off credit cards, catch up on student loans, and have savings since I was making less money at my current (safer) teaching job in St. Joseph MO (as opposed to Independence), and I had moved, and I paid my son's private school tuition at Oakhill (all of which they could tell from my banking statements). They said that it didn't matter and they were following federal guidelines based on my credit and account status. I told them that I had taken out the loan because of my financial situation. I further said that this is why working class people hate banks, and that I would be moving my money to a credit union as soon as possible, and that I would be posting this situation on social media and telling everyone I know not to bank at UMB. The branch manager didn't even let me finish and ended the call. I won't be able to touch MY money from MY 403B for ten days, because I have poor credit and have had an overdrawn bank account (because of being a single mom and teacher who went through a job change and move and pays her son's tuition). I highly recommend that no one banks at UMB anymore. Sincerely, Katherine Fitzpatrick

Not from the area and specifically contacted the UMB website about cashing a check written by one…read moreof their customers. Was told online it wouldn't be a problem and there would be no fee. Went to the Gladstone branch, waiting in a long line for the ONE teller working a line of more than six people, until finally one of the four employees sitting at their desks finally decided to help out. Gave the teller the check, she then took another five minutes to "verify" the business held an account with them- which they did. Was then told that because the business wasn't open on a Monday I wouldn't be allowed to cash the check. Had I been informed that I might not be able to cash the check via their online HELP DESK, I could have saved myself a lot of time and heartache. When I told the cashier I had been told by their HELP DESK person I could cash the check at any branch, she rudely said- that's not the case. THEN TELL PEOPLE THAT WHEN THEY CALL YOUR HELP DESK! When I tried to contact the branch closest to the business customer to verify that this wasn't an anomaly because it was an out of town branch from the actual business, I couldn't even get a person at the branch. I was transferred to their customer service center which gave me the same number I just called and got them. Then I was given a number for a person's answering machine that was completely different from what customer service provided. Eventually I got a person, at the branch closest to the business who basically said... we might be able to cash it if you drive an hour out of your way to our branch, but we can't promise that will be the case! I was looking to set up an account in the area... it will never be with UMB!

Atm machine ripping off people. Commerce Bank refuses to guarantee its integrity. New machines…read morebut error in programming. The machine won't always dispense your money; an error pops up on the screen, says it won't take your money but it does. I have the whole thing on video; they refuse to watch it or void the transactions. Even when transaction is cancelled by you, it will take your money.

I dread using anything but the atm at this branch and I've been an acct. holder for years. I'd…read morerecommend any other location