Stay away from this company. Not honest. I ordered $21,751.41 worth of kitchen cabinets (plus…read moremore parts they forgot to quote and were charged for). They over ordered my purchase by $1,268.00. As soon as the boxes were opened, the contractor told them the parts were over-ordered and we could not use all the extra material. We were told not to worry, they would take it back and we would get a refund. We are now told they can not take the wood and parts back. It looks like I am going to have to take them to SMALL CLAIMS COURT and after the stress of having a new kitchen put in, I now have to have the stress of going to court. If you are thinking of dealing with this company, I WOULD RECONSIDER. There is absolutely no communication with them.

We chose to work with Freedom Design Kitchen and Bath for our remodel because they work with…read moreCambria and Kraftmaid. Although the products they sell are high quality, their service is not. We ordered both countertops and cabinets and had issues with both that required reordering. One cabinet was designed so that it did not allow for the plumbing for the sink- which was in place at measurement and should have been accounted for. Then they came for countertop install and realized they couldn't get the piece through the door and it would need to be cut , which requires the piece to be remade completely. If you want your project done right and on time, find another Cambria and Kraftmaid dealer.

We just finished a kitchen remodel/first floor refresh with Borowske Builders. I cannot say enough…read morepositive things about the outcome and the experience. Dave was incredibly easy to work with and was very responsive and helpful throughout the process. All of the subs were professional, courteous, and respectful of our house and our time. The house turned out beautifully, in no small part due to the assistance and expertise that Dave provided. I would highly recommend Borowske Builders, and we will certainly be using them for any future house renovations.

We hired this company to remove an old deck and replace with a no maintenance composition deck…read more They did a great job and cleaned up afterwards. We were the first in our HOA to go with this new type of deck construction and Dave was key to open communication between the HOA's desired design. We had a small issue last year with design flaw and they came right over and fixed it to our approval. I would not hesitate to use them again and I am willing to answer anyone's concerns regarding this company.

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

We did not have a very good experience with Floorz in Strongsville. It took three times to just…read moreget the correct sample delivered. There were numerous delays in getting call backs. When we did decide to go with them, they measured incorrectly and didn't have enough materials which delayed the finishing of the floor. We did the tear out ourselves but they added on to the price for leveling materials which we felt should have been accounted for in the original bid. We really like the look of the luxury vinyl tile that we got but there are areas that squeak terribly.

They won't be willing to correct their mistakes, expect a hassle. Double check the math on the…read moreinvoice. Make sure you are not charged for the same thing on more than one line of the invoice. You have to stay on top of the rep, make sure you aren't being charged for an upgrade you didn't ask for, make sure they give you any credits you are entitled to. It's all about the upsell, always ask if there are other more affordable options.

Everything as a company they don't respond or show up on time it been 3 months only finish have the…read morework and got paid upfront

We hired Alex and the Forte team to remodel our master bathroom, with a special focus on the…read moreshower. They did a wonderful job--on time and on budget. Years later, when the shower door failed, they replaced it promptly. Their work is excellent, and they always follow through on their promises. I highly recommend considering them for your next project.

Nice to work with someone you can trust to do a good job the first time. Professional,…read more on-time, great communication. We will do business with them again.

This is looong overdue and well deserved. I had contacted a couple of companies I liked from their…read morepics and reviews and Damian was the first one to respond, almost immediately. After talking to him and explaining my time limit and everything, he said he could do it so I hired him on the spot. Our projected start date was originally June 1st, but didn't start until June 12th due to change orders at other jobs they were busy with. Ryan was the lead on my project and they were a pleasure to work with. In the end we had a mishap with Lowes and a couple of things that Mike came out and fixed, but in the end we got our beautiful little bathroom remodel, I've referred Damian's info to a few people, and would definitely work with Damian, Ryan, Mike, and again.

Very nice selections, we were looking for to purchase a boiler, and the team was very helpful to…read moreguide us to what equipment we need.

Very unhappy with our experience. The sales rep messed up multiple things with our order. I sent a…read morephoto of our cupboard with a tape measurer so she would know for sure which size pulls we needed. She still ordered the wrong size and they don't even carry the size we need in what we picked so our entire order was thrown off and would no longer match with anything else we bought. I also clearly said we needed 3 toilet paper holders since we were updating 3 bathrooms but I didn't realize until we received the order that she only placed the order for 1 toilet paper holder. When we outlined all the new items we wanted to purchase, our contractor reached out to her twice a day for several days and after 5 days of no response, we decided to just go elsewhere.