I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

I stopped at Exxon in the middle of a long boring drive--and put gas in the car. I got back in and…read moreit would not start, no power at all. It was dead. Bizarro. This happened in Wythe County, VA--and I have a much better opinion of these people now. --It certainly was no longer a boring trip. Hunter was quick, concise, and educated---all while being super-helpful!!! Olivia Rosalind Dodson, BS MA- PhD Oliver Hill Social Justice Film Winner VA Independent Film Festival Winner Carilion Hospital Opioid, lead/2020 Telly winner, worldwide Liberty University Resp Therapist, lead model City in the Square, pamphlet, model Handmaid for Hulu's The Handmaid's Tale True Convictions, Season 2, supporting Avett Brothers Music Video, featured CBS Problem Solvers Promo, lead Liberty Park, fitness model, featured Marlon Wayan's movie Naked, pastor, featured MidMichigan Health commercial and billboard Casting Call photographer, Wonder Woman 1984(2020) reel: https://youtu.be/AH7hE78GQkw VA tourism: https://vps.wistia.com/medias/ax7hktbrm0 www.imdb.me/oliviadodson

On our way to North Carolina from Pittsburgh and our car battery completely died on us. Nothing…read moreopen and in a panic we found pioneer towing. Friendly knowledgable and fast service. Couldn't be more grateful. This is the company you want in your time of need. 10/10

Service is terrible. Refused to fix issues and test codes and stated they don't throw parts at…read moreengine codes. So they just reset the codes and move on. Service manager is a very hateful person and does not care if they fix it or not. The issues are life safety and have the driver scared to drive the vehicle. But they will reset them. Your best option is to go to advanced auto and have them reset your codes and save your time. Do yourself a favor and take it some else.

Unhappy with AAA. but happy they sent Roger's. I had to leave key with security bc my shirt was…read moreover. Roger's picked up keys, towed vehicle to Abingdon. would recommend again. just one use AAA. I'm sure they aren't paid well.

Excellent Service. Very nice. Super communication and prompt. The driver was very knowledgeable and…read morehelpful.

Repair shop broke my passenger side mirror, and hit my cv axle damaging it causing grease to fly…read moreout everywhere. They simply didn't care and would only give free labor to fix. They damaged my part and insist I buy the new part. Do not use these people EVER.

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

Junk dealer would not recommend. Bought a Dodge caravan that didn't make it 2 weeks. Not really…read moreoffered much help to resolve the problem either. Transmission went and it would have ost more to have it towed there than they wouldn't be willing to fix.

I highly recommend giving Edward and the staff at East Main Rides a look. Edward was very friendly…read moreand accommodating. He let me drive several cars on the lot until I found the one I liked. I bought a 2015 Kia Optima at a very fair price. I have had the car for 6 months with no major problems reported. When I took the car for an oil change, his staff noticed a break wear problem, which was fixed for free. I also was able to get two new tires for free, as well. Did I mention he came and picked up the car and returned it while I was working? If you're looking for great customer service, give East Main Rides a try.