We had a blowout on one of the rear dual tires on our Ford 450 bus on our way through Whytheville…read moreVA after 10 pm last night. We couldn't find an open repair shop that late so we waited until this morning and we were referred to Complete Truck Service. We were there when they opened and they got our vehicle in and out in less than an hour. The service was fantastic. The staff are polite and the price very was reasonable. If you're from this area I would recommend Complete Truck Service

Took truck in for check engine light. They replaced wiring harness, turbo piece, another wire. I…read moreran one trip and had to take back for leaking valve cover plus Check engine light came on. They said the valve cover was warped . Then the turbo is bad and next the ECM. Replaced turbo, no boost. Took truck home . Parked in garage for 30 minutes. Backed out and large oil spot in floor. This was after replacing valve cover and gasket at garage . Only went 30 miles from shop to home. I'm in the hole $5000 and truck won't run right and leaking oil after having new valve covers and gaskets. Would I go bad ? Not in this lifetime.

Wanted to give a shout out to you guys and a big thanks! I referred your Towing service to friends…read moreof ours that broke down today on Rte. 81 with their Truck and Horse Trailer coming from NJ. My wife called asking me for help to find an Honest Towing Co. in your area knowing I keep those kind of contacts forever. I used you several years back to tow a Bucket Truck coming from Storm from Florida Light and Power and another time looking for an odd part you helped me out with. Truly appreciate you helping these Folks out and getting them off the road quickly. If someone needs a good Towing Company, please give these Guys a Holla and let them know where you seen this review. Thanks again and great job assisting Mike and Nick to finish their journey to Texas.

Broke down on a long drive. R & C referred us to a great local mechanic who went out of his way to…read morehelp us on the weekend. Thank you!!

I had my truck towed here for a simple water pump replacement. On Tueday I was told by Matt Porter…read morethat he would do whatever it takes to see to it my truck made its Friday deadline. By all senses a water pump replacement is a days job at any decent repair shop. Well my truck was there for four days, missing the deadline for delivery. I was given every excuse possible as to why it was taking so long to replace a water pump. Anything from his employees didn't show up, his daughter got sick, the mother refused to come get the child and his employees wouldn't come back to help because they were at Applebee's getting drunk. Oh yea I forgot the one day that Matt himself didn't even show up. Well anyways after all this time and $2500+ paid to Matt my truck made it 50 miles when oil started blowing everywhere. Come to find out Mr. Matt warped the timing cover while changing out the water pump. So I called Mr Matt to tell him about what had happened. He said he'd call me right back and as you can assume that didn't happen either. Im having to tow my truck back to Tenn so I can repair his repairs. So unless you like giving money away and a lot of BS you should steer clear of this place. Iv never been so unimpressed in my 20+ years of trucking.

From the owner: We do 24-hour RV repair, roadside assistance for trucks and trailers, and towing services--local…read moreand long distance.

Went to get personal items out of my car after a not-at-fault total loss accident. These people…read morewere so rude I felt like maybe I was on an episode of candid camera. I would never recommend this company for anything.

Charged $1700 to move wrecked truck 4 miles. Would not allow us to transload the freight in the…read morevan ourselves to our recovery truck. Charged an additional $550 to transload one box of auto parts from the wrecked truck to the recovery truck. Total criminals. STAY AWAY FROM THESE PEOPLE

Need a course in customer service, but did a good job at reasonable price. If you get by the…read moreconversation I would use them again.

I broke down on a road trip over the holiday from Ohio to South Carolina, I called 7 tow company's…read moreto take me home and instead of charging me thousands of dollars Dakota answered my call and said I'll fix it in the morning. And sure enough he had us rolling home to South Carolina before lunch time. He went above and beyond knowing what tough situation we were in. Thank you guys we made it home safely thanks to you!

I've had work done there twice and it was both quality and very reasonably priced! Small family…read moreshop that is very easy to work with and honest! It can be hard to find good shops when you need one in trucking and this is one you should call on if you need work in Wythville!

1-Star Review -- Extremely Disappointing Experience…read more I run a hotshot transportation company, and was stranded in hillsville Virginia August 22. Had a radiator leak and had to call wytheville auto and truck repair to get a tow, due to other companies not being able to help. When the tow truck driver arrived, there was no greeting or explanation--he simply handed me paperwork to sign and hooked up my truck. Once we arrived at the shop, I waited over an hour before anyone looked at the truck. I was then told that I needed a radiator. I was quoted approximately $900 for the radiator, even though I later found the same type of radiator available for significantly less. I was also charged four hours of labor for the diagnosis/inspection. Because I was stranded and needed to get back on the road, I reluctantly agreed to the repair. I was told the radiator would arrive Monday and was given the impression that my truck would be repaired and ready to go that day. Because there was no Uber or taxi service available in the area, I also had to spend the weekend in a hotel. The shop wanted to charge me $75 for transportation, but fortunately a very kind man named Ronnie helped me get to the hotel for $50. Monday morning around 9 AM, I received a call saying that they had my truck torn apart, but the radiator was still about two hours away. I was told that once it arrived, they would install it and hopefully have me back on the road. The radiator apparently did not arrive until around 3 PM. I waited the rest of the day without receiving an update and eventually called the shop myself. I was then told that they didn't think the truck would be ready that day because the shop closed at 5 PM and they weren't going to overwork their mechanics. I understand that mechanics have working hours and that unexpected delays happen. However, I run a transportation business and had customers waiting for their vehicles. When I explained the situation and how much the delay was affecting my business, the conversation became unprofessional, and I was called a "bitch." That was completely unacceptable, especially when I was simply trying to get information about my truck and get back to work. I ended up spending another night in Wytheville and finally called the shop Tuesday morning. Shortly before lunch, I was told that my truck was ready. What bothered me again was that nobody from the shop contacted me to let me know it was finished--I had to call them myself. When I arrived, my final bill was approximately $2,700 for a tow and what was supposed to be a radiator repair. Considering the amount of money I paid, I expected the truck to be properly repaired and for someone to explain exactly what work had been performed. Unfortunately, about two hours after leaving the shop, I had to pull over and refill the coolant because it was still leaking. Another two hours later, I had to stop again and refill it. I had just paid $2,700 and was experiencing essentially the same problem I originally brought the truck in for. When I picked up the truck, nobody properly explained what had been repaired, what they had replaced, or what I should watch for after the repair. It felt like I paid the bill, received my keys, and was sent on my way. I understand that breakdowns happen and that repairs can sometimes take longer than expected. What I have a problem with is the lack of communication, the way I was treated, the price I was charged, and most importantly, paying approximately $2,700 and still having the same coolant leak shortly afterward. As someone who depends on my truck for my livelihood, this experience cost me not only a significant amount of money, but also several days of work, hotel expenses, and additional time dealing with a truck that still wasn't properly repaired. Based on my experience, I would not recommend Wytheville Auto & Truck Repair. I sincerely regret using this shop and would encourage other drivers and business owners to get a second opinion and compare prices before authorizing major repairs here.

Thank you for your services. i have been in there several times over several years. They have…read morealways been fair,honest, and have never ever come close to over charging. Friendly people with a great attitude all the time. I recommend anyone in need of service in their area to contact them. You will be treat fairly. i am saying this due to visiting these folks and having work done several times throughout the years. Hoof haulers inc Ken Smith Lebanon MO

These guys were great! Luckily ours was a minor problem, easily remedied, but they were honest,…read morequick, and polite. I'd recommend them for honesty, alacrity, and knowledge

We had a breakdown in Virginia, went out to do a road service and quoted us a price, Ended up…read morepaying way more. Parts pricing was outraugeous. |Called to confirm on estimate. Dispatcher very rude no customer service. Its their way only. Never again. Next time we will call Loves for a 500 job charged 2700.

NEVER USE THIS COMPANY ,they are thieves. They tell you one price and later on they want to charge…read moredouble the amount they first said. They threaten by saying that your truck is in their shop which is a private property and they will impound the truck if you don't pay the bill , they wanted me to pay 6,500 and in cash , absolutely crazy.

Great service from professionals! We needed a tow for our 28' straight truck and new fuel lines -…read moreall done within 24 hours - excellent job! Lori Krumpols Owner Preferred Movers of TN Wheaton World Wide Moving

Thanks for towing us out of the ditch ! Very professional. Quick service friendly and Courteous !…read moreHighly recommend! Only waited about 30 minutes, since he was on another call