I saw Ruthellen in the West Babylon location. She was unprofessional and disreputable…read more She walked into the building, arriving for work, 5 minutes past my appointment time, said "oh do I have a patient?" and proceeded to chat about Thanksgiving with another employee and settle in for another 15 minutes before shouting down the hall for me to come in-- keep in mind, this was the first time I ever met her, and this is how she greeted a new patient. She recommended that I take walks (even though I just told her that I did), not watch the news (though she did tell me I should be politically aware and made a political statement about the election), and take two showers a day because those things will "elevate my mood." Most egregious--she prescribed Lexapro and Effexor together. These two meds can cause a rare but potentially fatal condition called serotonin syndrome. She did not mention this and let me make an informed decision about the risk, nor did she mention any side effects I should be on the look out for. To me, this borders on malpractice. I switched to another nurse practitioner in different practice, and she was horrified that I was prescribed this combination of meds and immediately took me off one. There are signs all over about payment and not cancelling appointments. This place felt like it was all about the money with no concern for the level of care.

The most unprofessional company i've ever had to deal with. Got a call 20 mins into a session that…read moreI forgot about (to refill meds), meanwhile I said I would be there in 5 mins since they NEVER EVER see me until 5:15-5:20 even when she has a 5:30 appt with the next person. I was told absolutely not since there was only 10 mins left & that I would have to pay a $90 fee to reschedule. Total bullshit but ok. Now I have an appt today & they refuse to see me until I pay the $90 fee. I had an appt with them in the past & the therapist never even showed. I sat there for an hour waiting for her... no show, no one in the building, etc. Did I get reimbursed for that? NO. Would they give me a warning for missing 1 session in the last year? NO. John who sits at the front desk is a miserable human being. Not friendly when you walk in. Never knows what's going on. It's a shame that they won't be able to bill my insurance company $185 every week. DO NOT USE THIS PLACE!! IF I COULD GIVE IT ZERO STARS, I WOULD. AWFUL

Thank you Jamie for getting back to me with help for my situation so quickly. I appreciate your…read morekindness at a time in need. Treena Somoza

Let me start by saying I have been seeing different therapists since I was 17 years old and never…read morequite found one that fit, that is until I began therapy with Ms. Ross. She has more certifications than all of my other therapists combined and serves a wide clientele. She has helped me tremendously, working to become the best person I can be. Her certifications range from Marriage counseling which I have taken advantage of, to being an OASAS certified provider, to being an expert on Fibromyalgia a disease I suffer from. Her knowledge of all facets of mental health has truly led me to get more out of the 2 years/1x a week I see her than the 15+ years of therapy I had been in combined. That is saying a lot because one therapist I saw 3 times a week for 4 years and did not have many breakthroughs. I consider myself very lucky to have found a therapist that I can tell truly cares about my life, because she has been an advocate for me and has coordinated with my psychiatrist, court and probation. I would recommend seeing Ms. Ross to anyone that is having a tough time in life in general, with a significant other or for one of her specialties like anger management or drugs and alcohol. Even if you are not the one using drugs or alcohol but you need help in dealing with someone who is she is fantastic. I cannot say enough positive things about her because when a professional truly helps and understands you it is worth GOLD. Ms. Ross is always on time, always remembers specific issues, most importantly for me she doesn't just let you run away with the session she centers you and keeps you on topic and seems to always know the right thing to say. I have been a patient for 2 years almost and every session I leave thinking about what she said and implementing it into my life and have found my relationships are better and I am taking much less medication. Ms. Ross is also very knowledgeable on medication and it's pros and cons and is more than willing to be an advocate for you. 5 stars and 2 thumbs up I owe this woman so much for improving my life. I don't usually write reviews but I felt compelled to because I encourage you or someone you know to book an appointment and see for yourself the professionalism and help she has to offer. She has helped me in every aspect of my life and if have been searching for a great therapist it is Jamie Ross!

I am so thankful for this incredible group of therapists. I reached out in 2022 for therapists for…read moremyself and my 2 daughters, and they fit us in within the week. Their office is warm and welcoming, and all therapists have such a comforting, quiet, private office for you to have therapy in. Currently, I have seen my therapist for a year and a half and she is the MOST caring, amazing, kind, thoughtful, and insightful therapist that I have ever met (Michelle). She has guided me towards healing after losing my mother and my best friend of 25 years. I am so thankful for her and this amazing place. Thank you!

I saw Marie Bances, LCSW for a couple of years as my primary therapist and my group therapist. She…read morewas really great and stands out for a few reasons. First, she has a lot of experience and that really shows. Second, she makes you feel like you are the only client she has - she has a great memory for details even when its been a while. And third- she is a great person because she trusts you with knowing the person she is. No secretive blank slate shrink stuff that can be so frustrating for people who want to make a connection as well as be a customer. Thanks Marie!

very nice place with great therapists and so happy my insurance is excepted. can meet wkly or bi…read moreweekly. nice long sessions too. the office is just very hard to find in commack. no real signage when u walk into the bldg

Really wonderful place, from the therapists to the receptionists, just all around great experience…read morehere. So thankful.

Covid took its toll on me. I developed anxiety and it was having a bad impact on my job and…read moremarriage. I called so many places and never received a call back or they just said they were full. When I called here the office manager called me back within 24 hours. They were full too but he offered me a wait list and said it would be four to six weeks. He also gave me referrals to outpatient clinics...those were not accepting new patients either. I put myself on the wait list and was in therapy within three weeks. Now after three sessions I am starting to feel grounded and more in control of my life. My anxiety is starting to get under control. Very professional and caring staff which is hard to find anywhere now a days. Thank you for saving me! Would recommend this place to anyone. Just be patient if you have to go on a wait list. At least this place has one.

I want to give them 0 stars but I won't be able to review them…read more First of all never in my life I have had a similar or even close experience. They have a website with a 800 number for appointments, then when you call nobody ever answers the phone after several failed trying to talk to a life person I gave up and left a voice message then a week later someone called me, a doctor named "Kim" called me to schedule a appointment, she was very pleasant. She advised me to save her number in case I had problems finding their office address, we schedule a 10:00am appointment.....the day of the appointment I got lost....my GPS couldn't find them...this isn't her fault, then I called her like she suggested but she never answered...that isn't her fault either... When I finally got there I walked in I saw they have a front desk with no person to assist you. I waited probably 5 minutes and nobody came to the front desk.....finally I see a couple of patients inside a room (all males) and asked them if they knew if they have someone to help me, a gentleman told me that nobody was there except for "Jim" who was in the back and maybe he could help me. I waited 20 more minutes and nobody is coming to the front desk....then I apologized to the guys and again asked them the same thing, again the gentleman gives me the same answer. After waiting for 25 minutes Jim comes out and asked me if I had an appointment and with who. He was nice and polite but he seemed more lost than me....I gave him the number of the person who called me to make the appointment and he confirmed her name was Kim.....but she wasn't there and he had no way to reach out. I called her two more times and by that time her mail box was full. I told the guy I was leaving and never coming back to that office it was horrible experience. At 11:45am when I was already home the doctor Kim called me and told me "I'm sorry I don't know what happened to me....I don't understand. I am sorry I really don't know what happened to me" repeating the same thing ever and over. At that point I told her I was no longer interested in their services. It was for sure a bad experience but that I was glad I found out early enough. She didn't say one thing...not to mentioned that I was calm, upset but calm.....She didn't apologize.....She didnt say one thing but just the repeated phrases when I first answered my phone but once I started expressing myself she didnt say anything....I paused to see if can heard something on the other side and there was SILENT.....I let go the conversation that I was having by myself...but I honestly felt that she had hunged off on me already. People out there don't bother going to this so call " doctor's office" Not only does it looks like a dungeon but it's also a place full of unprofessional people.

I have been going to therapy here for 2 years now.. My therapist is very caring, and when i walk…read moreinto the waiting room, i am also greeted by the other therapists. My therapist is very professional, and has helped me through so many of my issues. I go there for anxiety and an eating disorder and i have now almost completely recovered from both, because of the staff here. Thank you so much

If your perceptions are holding you back from experiencing life as it should be, you need to speak…read moreto Sabrina. She has helped me to get rid of old baggage by just changing my perspective. Always positive and upbeat she transfers this energy to you through a most rejuvenating reiki session and/or through her easy and relaxed coaching. I always leave with new tools, motivation and oh so relaxed.