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    Maristela

    5.0 (1 review)

    Services - Maristela

    Waxing

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    11 years ago

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    European Wax Center

    European Wax Center

    4.6(105 reviews)
    2.4 kmHunters Point
    $$

    My first wax experience here was not good. The technician was not at all empathetic to the pain I…read morewas experiencing and she basically rushed through my first ever Brazilian wax. I returned two days later to wax my legs and get a clean up of the hair left by the first tech. I was fortunate to get Daeja who was thorough, and she touched each area as soon as it was waxed, which helped to soothe the immediate pain. I quickly changed my next appointment from the first tech to Daeja. If you don't like walking barefoot on sketchy floors, I suggest bringing a pair of slippers when getting a leg wax. Also, I bought several of the recommended products and broke out so severely, I had to see a doctor who prescribed anti inflammatory meds. Check the ingredients before buying the products or do a patch test to ensure it agrees with your skin type. I look forward to my next wax with Daeja because I know she will be thorough and she is customer-friendly. I'm rating my second experience in this survey, not my first visit. If I rated my first visit with the other tech, I would have to rate it one star.

    Since the pandemic, I've been going to the LIC EWC location over the Grand Central one that is by…read moremy office. Now that I moved a few subway stops away, it takes me a bit longer to get to this location but it's still closer than Grand Central and plus with the Wax Pass offer, you get an extra free wax by going to this location for all of your waxes. I always sign up for the wax pass offer when it's available because you get 2-3 waxes free and it's an overall discount on the service as well. I've tried other wax places outside of EWC and prefer EWC. The quality and consistency is the best. Let me know if you'd like a referral! :o)

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    European Wax Center
    European Wax Center
    European Wax Center

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    Kawaii Salon and Spa

    Kawaii Salon and Spa

    3.7(103 reviews)
    3.1 kmHunters Point, Long Island City
    $$

    Absolutely furious. Have been here before for brow and upper lip threading with no issues. One of…read morethe employees insisted that she do both threading and waxing. After the service, I noticed that there were huge chunks of skin ripped out below my eyebrow and at my upper lip. She told me it was normal for waxing and blamed it on my pimple? I've never had this happen before. I also noticed they double dip for the wax. I received no apologies, absolutely nothing. Never coming here again and would never recommend this place to anyone. ** Update: Went back and the manager, Ava, came in to apologize and offered a full refund. I appreciate her sincerity and she took full accountability for her employee's actions. The woman who did my service apologized but continued to make excuses as to why it happened and blamed it on the weather (?). She obviously didn't take accountability, but I didn't want to waste anymore time arguing with her. **

    NEVER GOING BACK / DO NOT RECOMMEND…read more I got a pedicure (booked through ClassPass). Pedicure itself was fine but when it came to tipping at the end, I wanted to tip through card / Apple Pay. However they insisted on cash or Venmo. I don't carry cash and my phone was dead (so no access to Venmo). HOWEVER they forced me to charge my phone with the salon charger so they can receive tip through Venmo. This was humiliating and not to mention entitled of the salon to assume that they earned a tip. They acted this way even though there were other customers in the salon watching all of this happen. After charging my phone for a min, they admitted that they can accept tip through card. The pedicure itself was fine but I am never going back here for the horrible customer service. Up until this point, the service was great and I was planning on making Kawaii Salon my main spot for manis and pedis. Ended up tipping $10 on $60 pedi.

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    Kawaii Salon and Spa - Gel-x nails

    Gel-x nails

    Kawaii Salon and Spa
    Kawaii Salon and Spa - Ripped skin upper lip

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    Ripped skin upper lip

    Maristela - waxing - Updated June 2026

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