1. Mark Farm Supply

    1. Mark Farm Supply

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    Niles, MI

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    Mark Farm Supply

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    14 years ago

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    Ginger Valley

    Ginger Valley

    2.4
    (11 reviews)
    9.4 mi

    We needed help planning a garden in front of our home, so we chose Ginger Valley based on its…read morereputation and our belief that their staff would know the best design and plant selections for our property. Ginger Valley designed the garden, selected the plants, and completed the installation. The original planting was completed in July 2024 and cost approximately $3,500 for a landscape containing 45 plants. Unfortunately, it has proven to be one of the worst investments we have made. The garden looked beautiful when first planted, but within a month several plants began to struggle. We contacted Ginger Valley, and their representative agreed that some of the plants were unlikely to survive. Their warranty provided a one-time replacement of failed plants, so we agreed to wait until the following spring to determine which plants would survive before replanting. In the spring of 2025, the garden was redesigned, different plants were selected, and 36 of the original 45 plants were replaced. Once again, the garden initially looked attractive, but within two months many of the replacement plants were struggling as well. Throughout the process, we were given various explanations, including that the area was too shady, too sunny, receiving too much water, or not enough water. Our concern is simple: Ginger Valley visited our property, evaluated the site conditions, designed the landscape, and selected the plants. We expected them to choose plants appropriate for the environment they observed. In addition, we monitored soil moisture daily using a moisture meter to avoid overwatering or underwatering. As of the summer of 2026, only a small number of the original and replacement plants have survived. The final disappointment involved a Nova Zembla Rhododendron that cost $149 and was planted in July 2024. During the summer of 2025, many of the leaves died and the entire plant was dead in the spring of this year. When we dug it up in June 2026, we found that the root ball remained completely intact. After nearly two years in the ground, the roots had still not spread into the surrounding soil, despite the fact that administered root stimulator as prescribed. We understand that some plant losses are inevitable. However, when a landscape is professionally designed, the plants are professionally selected, and the majority of those plants fail despite a redesign and replacement effort, it raises serious concerns about the original design, plant selection, and installation practices. Based on our experience, we cannot recommend Ginger Valley for landscape design and installation services.

    Stopped in to purchase shrubs. Decided on 3 Stonehenge Yews that were all marked $22.50. Went to…read morethe register and they rung them at $49.99! I asked and they said the tag was incorrect. There was a whole section of them and they were all priced $22.50 with crisp tags. They would not honor the price as marked. I am a regular customer there and will not return. I'm sure they do not care anyway!

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    Mark Farm Supply - gardening - Updated July 2026

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