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    Mark L. Mason

    1.0 (1 review)

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    6 years ago

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    People searched for Cosmetic Dentists 1,621 times last month within 15 miles of this business.

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    The Smilist Dental East Fishkill - Me when things were better but they got worse.

    The Smilist Dental East Fishkill

    2.8(20 reviews)
    1.5 mi

    I am loathe to return to the smilist, fishkill The floor in…read morethe exam room had something slippery on it, like a clear gel-- to someone with mobility issues, like me, that is dangerous; Jeremiah had to clean the bottom of my sneakers. Wendy, the hygienist, was abrupt, dismissive of my inability to floss as someone who only has the use of one hand, and then hurt me, repeatedly with her tools. The dr--whose name is didnt catch--was unintelligible, and moved my head with his hand when I did not respond quickly enough to his words that I had trouble understanding. I had briefly considered returning for the deep cleaning in 3 weeks, but I cannot.

    If I had to rate the billing/front desk it would be 2 stars simply for the fact that a procedure…read morethat cost well over $1000 for me out of pocket was never put through my insurance which I had found out two days before my procedure when they called to tell me how much I would need and quoted $1700 more than I initially was told. I also felt like I had been threatened when I was told I had an outstanding balance which came from a mishap in their billing department and wouldn't be able to get the procedure I took off from work for months prior unless I fully paid it off, no payments accepted. Mind you, they never said anything about it before and. I had been going there. With all that being said, some of the girls are very nice though. Most importantly, the doctors are good and I can say it was WElL worth my suffering initially because I liked, Dr. Jacobson, the surgeon that much and I would've gone through all that again just to have him. He's very down to earth and didn't make me feel like a piece of crap after letting him know I was someone in recovery like many professionals do. He answered all the questions I had and the ones I didn't know I needed to ask! i can say with conviction that he genuinely cares and that's more than I find in many others . I feel like he wants to be sure you're OK which I really thought was especially cool. I have good things to say about my dentist as well, but I can't fit everything here!!! the only thing I would warn is to stay on top of your insurance and things like that. They are understandably busy in their defense I get that, but you need to do your due diligence I guess you can call it to make sure you'll be prepared.. that's exactly what I do now. I call the insurance company myself and verify everything. I feel like I need to do this, but the fact that I still am a patient there alone says that I understand nothing is perfect and what's most important is that the doctors are great.

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    The Smilist Dental East Fishkill - Me when I was happy with their service till they started lying and stealing money for shoddy service

    Me when I was happy with their service till they started lying and stealing money for shoddy service

    The Smilist Dental East Fishkill - The coolest staff !!

    The coolest staff !!

    The Smilist Dental East Fishkill - My previous 5 star rating has an update of a zero rating!

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    My previous 5 star rating has an update of a zero rating!

    Mel Mel Dental - Entrance

    Mel Mel Dental

    4.4(17 reviews)
    3.1 mi

    Amazing front desk! Kind Hygienists. Knowledgeable Dr…read more As a new patient it is always great when the care starts the moment you make the appointment. Although they are a popular office, they were able to squeeze my Wife in for a much needed appointment.We are so happy that Mel Mel Dental is within our network.

    Surely the most intimidating thing about moving into a new area is to find new service providers,…read morewith the most insurmountable task of all, finding a dentist that you feel comfortable with. I'm happy to share that I have found that very dentist. I take good care of my teeth and typically go in for routine cleanings every six months and rarely have cavities. But when I do have the occasional problems that pop up every 3 or 4 years, they are significant and costly. Normally I get ahead of things before they become an issue but with my big move and a pretty intense past 10 months or so, I had gone an entire year without a cleaning or exam. And then an old crown popped off when I was flossing, reminding me that I better get my ass to the dentist. I searched for a dentist on Yelp and was finding that barely any are reviewed around these parts! And then I found Mel Mel Dental with what appeared to be a very sincere 5 star review, so I took a chance. In all my years of going to dentists, I find my experience here to be the best of all. I rarely if ever, have to wait. There's a family-like atmosphere amongst the staff that makes one feel immediately comfortable. If you look at their website, they give a bio on everyone from reception to hygienists to Dr. Suditu himself. So cool! I actually look forward to seeing the staff and Theresa, the dental assistant, is particularly great to talk to. She makes you feel immediately comfortable as if you're about to share a bottle of wine rather than get dental work done. Finally, a note on painless dentistry. Dr. Suditu is particularly careful to explain exactly what is going on from anesthesia (he expertly administers the shot so that you barely feel it) to the procedure itself. Similarly, he explains your options and takes insurance coverage into consideration. These are all the things that can cause stress in a patient. Now, if only I can find a doctor that I like even half as much...

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    Mel Mel Dental - Waiting Area

    Waiting Area

    Mel Mel Dental
    Mel Mel Dental

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    Mark L. Mason - cosmeticdentists - Updated May 2026

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