My experience was less ideal. After a failed root canal and 2 infections done at this office, and…read moremight I add it took five times to finally finish this tooth I was experiencing tremendous pain. Nothing was revealed ,A second opinion from this dentists colleague found nothing. Mind you this was close to $2000 worth of dental care. Had a retreat done in New Jersey by a specialist to the tune of about $1700. It was found that the tooth was cracked and needed to come out that was another $1700 now for the implant which was 2800$ for the stud and 2000$ for the tooth. All in all this came from a botched root canal that I had done in this office the money and pain that I have experienced will never be rectified. My advice go to a specialist if you're going to have any dental work done.....

Such nice people here!! They took me as an emergency when I'm not even their patient. And the…read moredentist and the assistant were very respectful and calming of my nerves

I'm feeling very lucky to have found this office! Donna is a wonderful hygienist. She has made me…read morefeel hopeful and excited about the health of my smile. Dr. Shay (or Dr. James, I'm not quite sure of his name. I think it was Dr. James!) is a fantastic dentist. He is very reassuring, kind, knowledgeable, funny, and generous. He was very quick to fix some billing confusion. He did my two fillings very quickly, and then Donna was able to squeeze me in for a fine scaling in the same day. Everyone in the office and behind the check in/check out desk is so kind and quick to help. I'm very pleased with this dentist office and I'm so grateful that they're right around the corner for me! Thank you so much for such excellent service!

Just had my first cleaning today by Donna, and it was such a high quality experience. She was…read moremeticulous, took her time, and was easy to chat with. My appointment was at 1:30 and I was back in my car at 2:05. I did see some reviews that noted the dentist only popped in at the end for a minute or two, which is accurate but I didn't find that to negatively contribute to my level of care at all - I'm sure if I had an issue requiring additional work he would have without hesitation spent the time needed with me to discuss it. Overall, highly recommend & was very clean.

I paid 1600$ for dentist visit that never happened. Because there was mistake on the insurance…read morereport.

Constantly rescheduling my appointments. Went for a second opinion and had to have everything…read moreredone. Cost me lots of money and lots of pain

I am loathe to return to the smilist, fishkill The floor in…read morethe exam room had something slippery on it, like a clear gel-- to someone with mobility issues, like me, that is dangerous; Jeremiah had to clean the bottom of my sneakers. Wendy, the hygienist, was abrupt, dismissive of my inability to floss as someone who only has the use of one hand, and then hurt me, repeatedly with her tools. The dr--whose name is didnt catch--was unintelligible, and moved my head with his hand when I did not respond quickly enough to his words that I had trouble understanding. I had briefly considered returning for the deep cleaning in 3 weeks, but I cannot.

If I had to rate the billing/front desk it would be 2 stars simply for the fact that a procedure…read morethat cost well over $1000 for me out of pocket was never put through my insurance which I had found out two days before my procedure when they called to tell me how much I would need and quoted $1700 more than I initially was told. I also felt like I had been threatened when I was told I had an outstanding balance which came from a mishap in their billing department and wouldn't be able to get the procedure I took off from work for months prior unless I fully paid it off, no payments accepted. Mind you, they never said anything about it before and. I had been going there. With all that being said, some of the girls are very nice though. Most importantly, the doctors are good and I can say it was WElL worth my suffering initially because I liked, Dr. Jacobson, the surgeon that much and I would've gone through all that again just to have him. He's very down to earth and didn't make me feel like a piece of crap after letting him know I was someone in recovery like many professionals do. He answered all the questions I had and the ones I didn't know I needed to ask! i can say with conviction that he genuinely cares and that's more than I find in many others . I feel like he wants to be sure you're OK which I really thought was especially cool. I have good things to say about my dentist as well, but I can't fit everything here!!! the only thing I would warn is to stay on top of your insurance and things like that. They are understandably busy in their defense I get that, but you need to do your due diligence I guess you can call it to make sure you'll be prepared.. that's exactly what I do now. I call the insurance company myself and verify everything. I feel like I need to do this, but the fact that I still am a patient there alone says that I understand nothing is perfect and what's most important is that the doctors are great.

Amazing front desk! Kind Hygienists. Knowledgeable Dr…read more As a new patient it is always great when the care starts the moment you make the appointment. Although they are a popular office, they were able to squeeze my Wife in for a much needed appointment.We are so happy that Mel Mel Dental is within our network.

Surely the most intimidating thing about moving into a new area is to find new service providers,…read morewith the most insurmountable task of all, finding a dentist that you feel comfortable with. I'm happy to share that I have found that very dentist. I take good care of my teeth and typically go in for routine cleanings every six months and rarely have cavities. But when I do have the occasional problems that pop up every 3 or 4 years, they are significant and costly. Normally I get ahead of things before they become an issue but with my big move and a pretty intense past 10 months or so, I had gone an entire year without a cleaning or exam. And then an old crown popped off when I was flossing, reminding me that I better get my ass to the dentist. I searched for a dentist on Yelp and was finding that barely any are reviewed around these parts! And then I found Mel Mel Dental with what appeared to be a very sincere 5 star review, so I took a chance. In all my years of going to dentists, I find my experience here to be the best of all. I rarely if ever, have to wait. There's a family-like atmosphere amongst the staff that makes one feel immediately comfortable. If you look at their website, they give a bio on everyone from reception to hygienists to Dr. Suditu himself. So cool! I actually look forward to seeing the staff and Theresa, the dental assistant, is particularly great to talk to. She makes you feel immediately comfortable as if you're about to share a bottle of wine rather than get dental work done. Finally, a note on painless dentistry. Dr. Suditu is particularly careful to explain exactly what is going on from anesthesia (he expertly administers the shot so that you barely feel it) to the procedure itself. Similarly, he explains your options and takes insurance coverage into consideration. These are all the things that can cause stress in a patient. Now, if only I can find a doctor that I like even half as much...

My dental assistant, Dawn and Dr. Yabed who who I know call Dr. Yitz, which is a short version of…read morehis first name are my go-to team. They are professional, very thorough and knowledgeable and have been taking care of my teeth for about 4 years now. I would highly recommend this office if you are hunting for a great dentist!

Outstanding! Couldn't be happier with the excellent quality of care from the capable staff as well…read moreas Dr. Salcetti herself.

I am truly shocked to see anyone rate this place poorly. Been going to them for years and truly the…read morebest dental experience I've had. Efficient, honest, and reliable!

I love Dr.Patel he is very patient and kind. I went in for a cavity and was very nervous and he was…read moreso patient with me being dramatic and so nice the whole time. This guy is a 10/10 dentist!!

This is an outstanding dental practice. Dr. Kim is skilled, efficient, and kind. He took me as a…read morenew patient when I had an acute problem, and he was able to create the best outcome possible. He does explain everything carefully, so I knew what to expect. The staff is friendly and on their game -- such a great experience for the patient! The office is beautiful and soothing, as well. I won't go anywhere else for my care.

Great dentist! Very nice office staff. They truly have their act together here. Beautiful office,…read morenever have to wait around and best cleaning I have had in years!

New patient and I am very pleased Dr. Utterback does great…read morework. She explains everything and is very professional. Had a chip on my two front teeth and after filling it looks just like before. Going back for a cleaning. Small front office but many rooms in back to work

Dr. Utterback is the most professional, courteous understanding dentist. Excellent chairside…read moremanner, makes a dentist visit an enjoyable, pain free experience. Highly recommended. Marie N

I have avoided seeing a dentist for long enough that I could no longer say I even had one. When it…read morecame time to get work done that I'd been putting off, I simply chose the dentist within my insurance plan who had the highest rating from the subscribers. In a way I was dreading it due to the way healthcare has become so factory-like. That wasn't the case here. I have visited three times so far and will be back in two weeks when my crown is ready. This practice is top notch and reminds me of how dentists offices were when I was a boy. EVERYONE is friendly, welcoming and caring and Dr. Julie knows her stuff. I had six cavities that needed filling on my first visit. Those fillings made such a difference in my smile - and pain free!!! I have been admiring her work ever since.

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