I went up there to talk to someone about my car purchase and the problems it had, and the sales…read moremanager Kendall Felton was extremely rude and had a terrible attitude. Their financial lady Sherri was amazing, and went above and beyond for us, but you would think having the title SALES MANAGER he would treat his customers better. I hope scott wood doesn't find out how he is treating customers. I won't use them again, simply from this mans attitude.

I found the salesman Larry Brandtonies to be very honest and knowledgeable. Larry answered all my…read morequestions and saw to all my needs. I will definitely return to Scott Wood for my next car.

Great people fair prices went over and beyond to get me fixed! Replaced front wheel bearing on my…read more2011 Honda accord with no problems! Thank you!

After spending roughly $2500.00 and having to wait about 5 months, my husband's 87 Chevy Silverado…read more(one owner) is still not running right. Immediately after getting it back it would die frequently while driving down the road, and started smoking not long after. This place may be ok for minor small jobs, but I wouldn't recommend taking anything major there. For us they were a huge waste of time and money and we will not be back. Very disappointed!

If we could give more than 5 stars we would! Everyone here was amazing - we came into town to see…read morethe eclipse, had a flat tire and the team replaced the tire and we were in/out in 20 minutes! In plenty of time to see the eclipse.

Went in to get an oil change and was met with a rude attitude from the man at the front desk. i…read morealso needed my tail light (purchased at AutoZone) changed which i had spoke about with a lady on the phone the day before, and it's something i had done here previously, but when i went to hand him the light he told me that i would need to purchase another one there because they didn't use supplied parts. i ended up going somewhere else for my oil change and tail light because the oil change and labor for the light would've already been overpriced let alone buying a whole other bulb.

I called 1 week in advance to set up my appointment with a gentleman and explained to him that I…read moreneeded some U-joints replaced and possibly some seals and hub assemblies (I had done this exact repair 3 years prior so I knew what risks and parts were involved). We made the appointment for a Monday and I told him that I needed my truck to be ready by Thursday to haul a trailer from Arkansas to Vermont and he assured me that it would be complete. Monday- I dropped my truck off early on the day of the appointment and didn't hear back from them the rest of the day. I did drive by near the end of the day and could see my truck sitting on the lot and thought that maybe they had already finished working on it and it was too late in the day to call me. I called them the next day. Tuesday- After calling the service department I was told that I was correct in that the U-joints were bad and that they had to order them-they should be in later that day. Wednesday- my truck was still sitting on the lot during the afternoon hours so I visited the service department where a gentleman looked around the office, found that some parts had been delivered, and showed me my U-joints. He said that they can have my truck ready first thing in the morning so I could be on my way to Vermont. Thursday- at 1:40pm, I received a phone call that there was bad news: my seals and hub assemblies needed to be replaced and that they would have to order these. I explained that I had previously stated that this would be an issue and questioned why a FORD Service Department wouldn't already know this and asked why the parts weren't ordered with the U-joints. I was told that the parts were expensive and that there was a $30 restocking fee. They told me that if they ordered these parts before 2pm then they might arrive Friday and I could maybe have the truck back. Friday- I received a call at 4:40pm stating my truck was ready for me. My takeaway was that if I (not a FORD technician) knew the issues/risks involved then the service department should have too. I don't believe that the employees in the service department began working on my truck on the day of the appointment-otherwise they would have been able to confirm my suspicions that there would be other damaged parts. I believe the lack of communication from the department furthered the delay and prevented a quality/timely service. I also feel that if there was a "$30 restocking fee" on parts that a service department would likely use, then that if the information would have been provided to me I could have told them that I would gladly pay $30/part to ensure I could get to Vermont on time. I was in town to watch my daughter graduate. This level of unprofessionalism has caused me an unnecessary amount of delays. I lost extra vacation time, 2 days of pay (that could have covered a few $30 restocking fees), 2 extra days of residency in Mountain View, a day of residency that I had paid in advance in Vermont, and has forced me to rush a 24 hour-1350 mile drive which puts my family's safety at risk. I question the integrity involved in my service.

Have had my F150 in for service several times and found them prompt in repairs and notifying me…read morewhen it's ready. Even going to the point of bringing it to me on one occasion when I was running late

At Covington tire the Stinkin Lincoln Mark LT got some new Nitto Terra Grappler G2's. The guys at…read moreCovington ended replacing 4 locking lugnuts, a 5th lugnut had to be cut off and stud replaced. These guys really know their stuff! The new tires are quiet and super smooth riding.

I do not make a habit of leaving bad reviews but this time I feel like I have been done wrong…read more *****I give five stars for a friendly attitude. *****I give five stars for Speed of service. *I give one star for Price accuracy. 0 I give 0 Stars or being able to follow instructions. 9/27/19 I went into Covington Tire ask for a price on tires the man quoted $128 and some change per tire, I went out for a minute and came back in and ask does that include taxes he said yes. I already a quote at another place for $144.00 tax included. I said go ahead and order the tires went in the next day had them put on they charged me $599.36 that is $150 per tire much more than what they quoted. Also said I want to keep my old tires he made a note, they did not give me my old tires. They are good people I have done business with them before with no problems, would recommend that you get everything in writing before hand.

As a touring musician, I often have to find car care in unfamiliar towns along the way. My Fiat…read moredecided it needed an oil change in Batesville, so I asked some folks for a recommendation, and they sent me to Darrell's. Darrell is an absolute gem! He was able to take care of the service quickly, the same day, and I thoroughly enjoyed meeting him and talking with the folks at the shop. 100% trustworthy, 100% perfect experience!

A1 Service that you can always count on. The owner is a good guy that care about his customers.read more

If I could give this business 100+ stars - I definately would! I have a 2015 F250 6.7L power…read morestroke diesel that started to throw all kinds of engine codes all of a sudden. I shut the truck off, gave it a minute, and tried to restart it. Dead as a brick with wheels. Probable electrical issue. Had it towed to Martins Truck service. He was 1 month out for any new work. I was working a power plant job 350 miles from home towing a 5th wheel. Needed to return home in 5 days when truck died. Jonas was kind enough to quickly look at it. Found issue with data port connection and quickly repaired it. Could have charged me bundles for "electrical issue" but cost was 1 1/2 hours of shop time. Great mechanic and even greater person!