If you're looking for a home in Alameda, Mark is THE guy. Excellent communication, knowledge base, availability, and local connections to get you into the best position possible in this frustrating market. I would recommend Mark to any first time home buyer (or otherwise) seeking a home or condo in Alameda.
We were referred to Mark by another Compass agent (Jackie Care -- also phenomenal!) when we mentioned we wanted to expand our search to Alameda (Jackie primarily specialized in Oakland). After looking for a few months in Oakland, we realized we were quickly being priced out of the areas we were initially hoping to live in. Alameda also seemed to offer a lot more of what we personally valued and thus we transitioned to almost only looking at homes in Alameda. Our search began in mid-late 2020 and concluded in April 2021.
Mark was phenomenal from the outset. Personality wise he is very warm, welcoming, and has a charming accent. He took the time to explain everything we needed to know as first time buyers -- we never felt like we were being talked down to or were asking stupid questions. If you're looking for a home in the East Bay, you'll come to know that the traditional buying rules are NOT followed and Mark was great in helping us understand how and why things worked as they do here (ie: sellers providing their own inspection -- Mark knew most of them on a first name basis and could call them up to personally speak with the inspector prior to putting in an offer;; putting offers in with no contingencies and how that worked, what it meant, and how to avoid pitfalls.... things that buyers outside CA and the last generation don't really understand). As we educated ourselves with various home buying books, online research, etc, he was also great at explaining the technical questions we had.
Professionally, he's even better. An Alameda market vet, he knows the area like the back of his hand and gave great guiding advice when we were initially refining our search on specific neighborhoods. Having lived in Alameda for over 20 years, he not only has a detailed knowledge of every neighborhood -- down to the block! -- but also has connections with nearly every person you could imagine. Alameda can be a very insular community in many ways, with it's own local ecosystem of agents, contractors, permitting, etc --- Mark would on the regular tell us how he had played poker with X, or knew Y for the last decade. In such a hyper-competitive market we felt like we had an edge with his knowledge base... he could tell us how each seller's agent tended to rank their offers, and was a fierce advocate for us over the phone when possible. Trust goes a long way in the current market and it was reassuring to have an agent who knew the main players on a first-name basis.
Mark was also exceedingly flexible and generous in his time with us. As the month's wore on, he came to understand our style of seeing homes and he would even pre-book showings (this was during COVID when open-houses were not a thing) he knew we would want to see. He would make himself available in the evenings, early morning... and the few times things were dynamic during the day, he actually cleared his schedule for us (thank you Mark!). We were truly appreciative of how much time and effort he put into our search.
Having listed and sold numerous homes in Alameda, Mark was also very knowledgeable about the various issues homes in Alameda tend to experience and was great about pointing out otherwise overlooked plusses and minuses while seeing homes. He helped us avoid quite a few money pits.
After we (thankfully) got into contract, Mark continued to be in communication almost daily through the close of escrow. When our lender was having communication issues or seemed to be lagging, he'd be on the phone with them finding out what was going on. He also maintained friendly communication with the seller's agent throughout the process to ensure that the sellers didn't get spooked when our lender seemed like they might miss the close date (thankfully they didn't).
Even after close, Mark has been helpful in recommending landscapers, contractors, and helping out with a few issues with the house we discovered after moving in that should have been in order.
In the end, Mark overexceeded the expectations we had going into this process, which we knew was going to be painful and frustrating. He kept our spirits up through each rejected offer while being realistic about the market we're in. We would recommend him without hesitation to anyone seeking a home in Alameda. read more