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    Mark Robinson MD

    3.7 (3 reviews)
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    Western Orthopaedics

    Western Orthopaedics

    2.9(106 reviews)
    2.0 miNortheast

    I keep giving this place a chance and I'm honestly sad to give this review. I feel like Dr White is…read moreprobably brilliant and obviously he's developed a great technique for labrum repair. But his office has just been a constant disappointment. I first saw him last spring 2024 before having his labrum repair surgery in May 2024. I sought him out because I knew I needed the surgery after being diagnosed with the labrum tear elsewhere and having them tell me it had to be repaired in two surgeries instead of one. So, the obvious choice was Dr White with all his glowing reviews. He really has a great bedside manner but you can tell most of his effort goes into the consultation in which he essentially "sells" you his surgery. But.... You will NEVER see him for an appointment where he is not at least an hour behind and the front desk staff and nurses will treat you like YOU are the rude one no matter how nicely you ask for an update or try to express your need to leave by a certain time. My appointment was for 11 today. I arrived at 10:50. Was taken back for X-rays at 11:15 then put back in the waiting room, then was finally brought back to an exam room at 11:50. When I told the nurse I had a hard stop at 12:30 to make it to another appointment across town, she looked at me with such disdain I could not believe it. Like, how dare I not plan three hours for a Dr. White visit. it really didn't matter anyway because I still didn't see him until 12:40 when I was basically panicking about the time I couldn't ask as many questions as I wanted. Every single time I ever went to see Dr White, the wait has been more than an hour. I thought a year later might be a different experience, but they obviously gave no interest in improving it. I'll also never get over the bad taste left from my fight for my $2500 deposit more than 6 months after insurance paid the claim. I'm sure I'd still be waiting if I didn't fight as hard as I did to finally get it back. I basically emailed everyone I could possibly think of affiliated with the practice over and over until I eventually made progress. Overall, the labrum repair surgery didn't work for me, and I'm not really sure why but he told me to follow up again in a year. Ugh. Not sure I'll find it worth it. After I waited 1.5 hours past my appointment time to see him he spent a whole 5 minutes with me. I'm convinced all his amazing studies on the success of his labrum repair technique are extremely biased because he's not including the failures. Or because people with failed surgeries don't go back. Just some stuff to keep in mind if you are considering it. If I had the chance to do it over, I wouldn't go near this place.

    This is about Dr. Edward (Ted) Parks and was not the same caring doctor when he did my hip…read morereplacement in 2018. I hurt my back after a fall and thought I would see him, well it was a horrible uncaring experience. He was brief and didn't give any advice but a pain shot. Said I didn't hurt my hip, but it was my spine and he showed me the X-ray and it didn't look good. I asked if I should get physical therapy, stretches anything to help! He gave me a pain shot in my back with NO NURSE present and said if it doesn't work in 10 days to call back. That was it!!! Zero bed side manner, not caring at all.............when this is a huge deal to me. I called and complained to the front desk and they had him call me back. I told him my concerns and he didn't care at all and never apologized. I'm going to Spine One and they actually care. I would never go back to see Dr. Ted Parks ever again and I will never refer him to anyone. What a cold hearted human being. Not the doctor for me.

    Photos
    Western Orthopaedics - Seven weeks post-op on a full knee replacement from Dr. Traina with Western Orthopaedics!

    Seven weeks post-op on a full knee replacement from Dr. Traina with Western Orthopaedics!

    Western Orthopaedics
    Western Orthopaedics - Awkward position for my left arm.  Had to pull really weird with my left arm.  Couldn't do that before Dr. Hatz replaced my shoulder.

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    Awkward position for my left arm. Had to pull really weird with my left arm. Couldn't do that before Dr. Hatz replaced my shoulder.

    Mark Robinson MD - neurologist - Updated July 2026

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