Service after the installation has been problematic. I had an issue with the HVAC system and the…read morecontractor agreed to come out and address the issue. He didn't follow up as planned and has failed to return my phone calls or respond to my texts. It's been a week and a half now and I'm still waiting.

Ty was VERY responsive to my initial inquiry. He openly discussed my swamp cooler replacement and…read moreoffered an outstanding option to install a unit I purchased at Home Depot. Installation timing was slightly delayed but results were very positive. Identified a water supply problem that will be addressed with a fall furnace inspection and swamp cooler winterization I will use Ty again and highly recommend him for HVAC needs.

Professional workmanship, fair prices and trustworthy. We have used Kelly Peterson Services for…read moreseveral years and recommend this company.

From the owner: Don't hesitate to call Kelly Peterson Services, Plumbing and HVAC in Cedaredge, CO. We are…read morecommitted to your satisfaction. Call us today.

These are the best contractors we've worked with! The entire team is professional and honest. They…read moremade plans, communicated with us throughout, and finished up with a great new A/C system to replace our swamp cooler. It is wonderful to work with such a great group, and we couldn't be happier.

Brock returned my first call promptly, found a time that was convenient for me. Arrived on time,…read morewas professional in the work he did and his price is reasonable. I will definitely use his business in the future.

The service by Leon Barns was fast, however significant issues I had was refusal to provide receipt…read morefor the part of the payment, not responding to the follow up calls, leaving huge piles of rocks, damaged fences and irrigation lines, not doing everything that was promised and finally very high price of service. I gave Leon long time to respond to these issues but he neglected and stopped responding to my phone calls and messages altogether. Definitely would not recommend such service to anyone.

An honest and hardworking plumber.....who would of thought. I highly recommend these guys for all…read moreyour basic plumbing needs. Have done an awesome job for me.

Prompt service, quickly identified the problem and explained everything. Courteous and very…read moreknowledgeable. Thank you.

From the owner: Specializing in Commercial Refrigeration, Air-Conditioning and Heating Service and Repairread more

These guys have been so helpful and honest. They were the second company we called, but they'll be…read morethe first from now on. We have a super uncommon swamp cooler on the roof of our house, and they searched everywhere to find replacement parts, and now that we know that they're not available anymore, they're helping me try to get the parts repaired. Definitely make these guys your first call when you need heating and cooling help.

I called Monday the July 13th to have someone come look at my AC. The temp outside was about…read more100-105 and my AC was not blowing cold air. I left a message hoping the company would call me back. It is Friday and I still have not heard from Altitude, so I called another company who came and did a great job analyzing and fixing the problem. I know Altitude has a high rating, and I was going to you them, but really can't give a customer a call back. There not that busy, bad customer service.

A few months ago I was advised by a local plumber that it was time to replace my boiler as it was…read more47 years old and at this point would just nickel and dime me to death. As fortune would have it I heard an advertisement on KGLN about a company from Grand Junction and thought I would give them a shot. The owner, Chad with Pride Plumbing made a special trip to my home and was very impressed with his professionalism and knowledge. He worked with me on the price and suggestions on what was best needed for my house and I signed an agreement on the spot. The crew arrived on time and ready to go. They got started immediately and throughout the entire installation they would explain what was being done and I probably drove them crazy with all my questions. But they were patient and would stop to address my concerns. At the finish of the project they went above and beyond to even clean the old copper pipe to make it match the newer piping. They Did a FANTASTIC job on time and on budget. I want to commend those two techs: DERRICK FLINT and Isaiah their professionalism and kindness. That goes a long way for a satisfied customer. Rod Barnes Glenwood Springs

Roger was professional & efficient and respected my time by arriving exactly at the agreed upon…read moretime and completing the work quickly. There is a callout fee of $97, which is in addition to time & materials. Payment is required upon completion of the work, and the service includes a one-year warranty on materials and workmanship. Pride Plumbing uses a flat-rate pricing structure, so if you need itemized estimates or invoices separating materials and labor for an insurance claim (Xactimate), be aware of this limitation. They are not the cheapest option, but I believe the quality justifies the cost. Like many in the industry, they try to upsell additional services, whether necessary or not. Overall, I'd call Pride Plumbing again, especially for an emergency.

Excellent service from John! Promptly returned my call and…read morescheduled me immediately! Low prices and great work!

Beware! There are many HVAC service providers in the Grand Valley; we recommend avoiding ones who…read morecan't staff appropriately, struggle with accountability, have extremely poor customer service, and don't honor their agreements. As the following indicates, Monarch has seriously devolved in quality. We purchased a 5-figure HVAC AC/Furnace unit in June 2024 for a residence. We were told that this purchase and installation came with two free unit Services (Fall and Spring of the upcoming year). We were provided the 1st unit Service, at which time we were informed by the Servicer that the entire old furnace had been left by their installers in our attic for over 7-months, collecting dust and adding weight to our rafters. We then had to schedule to have this removed, and be further inconvenienced. An avoidable oversight that shows their QA/QC. When it came time for our 2nd unit Service (in the Spring of 2025), we left three message before receiving a call back. When we did finally get a call back, we were told that what was included in our original purchase agreement (and was outlined in our Contract), was not going to be honored. The receptionist also expressed that they've been having difficulty finding enough staff to keep up with necessary service calls, to which we responded that it is understandable but should not negate our Contract. Instead of honoring our purchase agreement and the Contract, we were told that we would be charged for our 2nd Service. We were also told by the receptionist that we were outside of our 12-month Servicing Agreement (It was only 11-months, as the Receipts I sent to Toby, the owner, clearly outlined). When we inquired as to what their records indicated was the date of purchase, we were told by the receptionist that her records didn't indicate the purchase date, and she had only been there for 3 weeks. She then proceeded to hang up on us...again, we are the customer. After emailing copies of the receipts (showing the date of purchase, and that we were well within the 12-months) and highlighting the content of the Agreement that indicates what was to be included, Toby expressed that they would not be honoring the Contract (thus Breaching it), and that our account was now "flagged." Again, there are many HVAC service providers in the Grand Valley; we recommend avoiding ones who can't staff appropriately, struggle with accountability, have extremely poor customer service (e.g., who hangs up on a customer because the facts that are shared support what is owed to the customer?!?), and don't honor their agreements. Do better for yourself and your property by avoiding Monarch.

They are the hardest to get ahold of and if you have any issues with your HVAC good luck with…read moregetting anyone to come help you in a timely manner. For you contractors looking at them to install your HVAC yes they are the cheap but you get what you pay for. Absolutely the worst HVAC company I've ever dealt with.