The worst customer service, in a dumpy area, with sub par workers who don't even care about the…read morebusiness. I referred two friends there, because I knew the broker. Once she left, it all went down hill, and I left them first. Everyone says the same thing, they have the worst customer service and it's a dump. Plus it costs more than most agencies??? Both of my friends left them as well for the same reasons. I love referring good services for businesses and dislike very much finding out I was wrong. There are thousands of great insurance agencies on Long Island, this one is the absolute worst. I'm saving hundreds of dollars on my car insurance with my new agency, and the service is 100 times better. Shop around before wasting your money and getting the worst service with them, and you'll see the difference when you visit other places, plus you'll save money!

I've been using State Farm now for over 10 plus years. I have such a history with this place and…read morethe staff that work there. They helped me so many different ways over the years, I have learned so much because of Them and wanted to say thanks. The old building use to be on route 107. The building was ok but you could tell it needed much work. Back then I dealt with Christine, she was the first Insurance Agent I ever talked to. She explained everything to me, then 17, about the penalty of bad driving. After years of dealing with them at that location they moved to this, the location they are currently at. What a beautiful, clean, well operated Agency. When I first came here I dealt with Terry. What a incredible woman. She helped me out in so many ways. Sometimes we talked about things unrelated to insurance. Terry just cared. That was great learning and she was never one not to give a lesson or look for a discount for me. I recommend if your new to the driving game and need to know the ins and outs, give State Farm a look. And drive safe, it's a jungle out there!

Lori Rivera was so nasty trying to get a quote for insurance. It was like I was bothering her for…read morethe five minutes I was there. I took my business elsewhere where it was appreciated and not only did they get my motorcycle but the rest of my cars and my house also

I've been with Bill's office for years and couldn't be more pleased with them. I can call them for…read moreanything - even just some advice - and they truly advocate for their clients not just concerned about making money. Alex even came to my HOUSE to go over the different types of life insurance. I'd recommend giving them a call, they are honest and knowledgeable people!

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

Good location with friendly associates that are there to help answer any DMV questions you have…read morewhen the good ole Internet isn't being helpful. Popped into this location to query about a NYS registration that wasn't successfully processing after many attempts to self serve as usual in years past. Recently made an address change and even though DMV issued the new license with it, and I tried to input the new and old zip code details in it wasn't successfully submitting. While physically at this location which is a basic, no frills counter service that can guide you with DMV needs at an administrative service cost, I attempted to try to self serve one more time, and it worked. Hooray!!! The NYS DMV charge processed through. So glad I tried one more time as it saved me from physically having to fill out the paperwork to be processed at a fee. That said I feel this is a good location that is open on weekends, when DMV typically isn't, that is willing to help you get the needed done.

After endless frustrations with the DMV, who apparently no longer accept walk-ins, I decided to try…read more'DMV services' for a title and plates. First off, given the amount of people who had obviously not checked the DMV website to see what paperwork was required, the staff were prompt and effective. There were 3 bi-lingual staff members who kept things moving, in spite of having to circle back to correct wrong applications. There were about 6 people ahead of me and I was in and out with everything done in about an hour and a half. How does that compare to the dreadful DMV? One thing to note, their sign-in procedure is a little outdated and involves writing your name on a scrap of paper. When your name is called a line is put through your name in pen. I saw at least two examples of fraudulent entries from people waiting while I was there.... They were up to page 3 on the sign in list but someone came in and wrote their name down at the bottom of page 1 (under the last line) thus jumping ahead of the second and third page of names. Willful or not I cannot say, but the system generally goes unchecked. I also saw a mother send her son ahead of the line to sign in on her behalf. She was behind me on line but was taken about 3 names before me. Way to raise your kid!!! A simple matter of taking a number (like the DMV) and waiting your turn would make for a less stressful time. Bottom line / tl;dr A good way to get fast (and perfectly legit) DMV services. You will pay more as this is a private company, but you get what you pay for. A better sign in system would help given the free-for-all attitude of the local demographic. Would recommend

i have used State Farm for over 25 years, but i must comment on how helpful and thorough Fabrianna…read morewas. Every one at your office has always been helpful but this was someone who went above & beyond Thank you for being awesome!!!

Great office, great people. They are always very helpful whenever I need something. Paul was a…read moregreat help. Thank you State Farm.

Best account in Suffolk but you better get a referral because they run a tight ship. I learned more…read morehere about my taxes than any other accountant I've been to.

We have been using R&C tax services for many years. Randy is truly a professional who is honest and…read moretrustworthy. Randy has the work completed when he tells you that the work will be completed. I highly recommend Randy if you're interested in getting your taxes prepared by a true, trusted professional person.

I cannot say enough wonderful things about Georgette Culotta, Customer Service Manager at State…read moreFarm. Back in November, I made the difficult decision to switch to another insurance company because I simply couldn't keep up with the constant premium increases. What I thought would be a cost-saving move quickly turned into a month-long experience of confusion, inconsistent information, and unnecessary stress. That experience made one thing crystal clear: exceptional customer service is priceless. I returned to State Farm without hesitation--and specifically because of Georgette. No one delivers the level of professionalism, grace, patience, and clarity that she does. Georgette is knowledgeable, calm, incredibly informative, and genuinely invested in helping her clients feel confident and supported. She takes the time to explain options clearly, answers questions thoroughly, and does it all with warmth and respect. In an industry where customer service can feel rushed or transactional, Georgette stands out as someone who truly cares. She turns what could be an overwhelming process into a smooth, reassuring experience. If you're considering State Farm--or thinking of leaving--do yourself a favor and talk to Georgette first. She is the reason loyalty still matters. Highly, wholeheartedly recommended.

A year ago I wrote a 5 stars for this place about Gabriela because I was so happy with Gabriela as…read moreshe had so great attitude super professional around 5 years very pleased with pricing and great professional work until I didn't see her again susi was answering my calls [helping me ] I had recommended this place to 2 friends of mine but one time I took one car out the policy and add another one I show her everything she ask me but she was giving some attitudes like made me feels like I was bothering her so much so weird feeling now no longer with them great place but I think should keep an eye on the representatives

A friend referred me to Melissa Matassa. I tried her office and was treated horribly by her…read moreoffice manager. I was told that I could not reach Melissa or even leave a message for her. In fact, I was told that unless I dealt with the office manager herself, that no one could help me. Why does Melissa's website brag about her 30 years experience with customer service and her family and community orientation if she allows customers to be treated this way. The most unprofessional experience I have had in the insurance industry to date.

You people must be stoned. Melissa is THE ABSOLUTE BEST! I called her and I'm not even her customer…read moreand she was as happy to help me as if I was in her own family. Stop shopping around or calling for quotes. Go to Lynbrook and walk in to GEICO on Sunrise Highway and ask for Melissa. She is the BEST!