Be extremely careful with this insurance company. My mom went there only to renew her auto tag, but…read morethe agent transferred her insurance to their company without her permission, just to earn an extra fee. They handed her papers to sign and made her believe it was only for the tag renewal. She had no idea her insurance agent had been switched until she later tried to update her car insurance. This kind of behavior is misleading, dishonest, and completely unacceptable. 大家一定要小心这家保险公司。我妈妈只是去那里更新汽车牌照（auto tag），结果代理人在没有任何告知和征得同意的情况下，把她的汽车保险转到了他们公司，只是为了多个业务。他们给我妈一堆文件让她签，还让她误以为只是更新tag用的。直到后来我妈去更新自己的汽车保险时，才发现保险代理人已经被偷偷换掉了。 这种行为误导、欺骗、非常不诚信，完全不可接受。

if I could add 0 stars I would, bad service. super rude and one worded answers…read more Walked in with my phone on my ear and was told to put it off speaker, and yes I was whispering. don't waste your time here, wouldn't recommend to anyone.

No response from Robt Nava or staff. Repeatedly email…read morerequired photo of auto mileage. NO response or confirmation of mileage required for mileage discount.Most of the professional, responsive agents move on. Pierce Gainey was "the best"

Called 3 times for an insurance quote. Got hung up on 3 times. They must think I can't call another…read morecompany. Good to know before I spend my money there. Next.

I've been using Shenandoah for Car Insurance for almost 20 years. They are always the best! ( Even…read morewhen I get emails from other companies trying to get my business!).

Robert D. I have been dealing with this agency for several years and I am very pleased with the…read moreservice provided by them. I have been using them for all my auto and homeowners insurance and I have no complaints at all. We have had questions and concerns and they always had answers and suggestions. Very pleased with the results. I think Juliana and Janet are great and very professional.

This office gets the job done and takes care of your needs. It can be a bit difficult to reach them…read moreby phone at times, but once you connect, the process is smooth and efficient. It's also reassuring to have support from the main office headquarters if needed.

Paola was outstanding. I brought my mom in because she had questions about her Citizens Insurance…read more While sitting with Paola, I got into my let's make a deal mode and soon found that my mom could go back to State Farm. Many people don't realize that they can drop Citizens because State Farm is writing policies again. It all depends on when your home was built and other criteria.

Awesome service from Everyone! Soleily is one of The ones…read morethat truly stands out. We have a HVAC business and often need to request new COI Certificates of Insurance with different specifications depending on customer. She does them quickly and without hesitation no matter how tidies it may be. I truly recommend Soleily as well as the entire Rich Sánchez's team!

@DominiqueSinson is nothing short of amazing. She is a lean, mean insurance machine. She has the…read morepatience of a saint. Dominique is so knowledgeable. She is only too happy to answer your questions and educate you at the same time. Dominique handles my homeowners insurance; floor insurance; and car insurance.

called the Pembroke Pines office for a. auto quote today. The lady asked why i was getting a quote…read moreas i had insurance. she asked if it was to save and when i replied of course she hung up on me. I called last year for quotes for both auto and home owners and they never called me back.

I have used Family Insurance for many years for both personal and business policies. Rae is…read moreexcellent and is on top of everything always shopping for the best deal. Quick response times. I highly recommend.

I chose this firm for their professionalism and understanding my financial goals for my company. I…read morehighly recommend them.

We have been with Craig Savant since 1987 (or 1989 ?) Each…read moretime I call - I have always felt I was the only customer in the world!!!! I have never met them in person; I have moved 5 hours away- and I will ONLY deal with Craig savant Statefarm and our close friends are in the insurance business. They do business the old fashioned way with new technology- by treating the customer right. Kudos to Ali and Gabby who are the best frontline people I have dealt with for decades. Thank you Ladies (and Craig )

I just saved over $2000 by switching my Homeowners and Auto…read moreInsurance to Statefarm. Stephanie Madison who lives in my community has saved many of my neighbors a lot of money also. I wished we were introduced years ago!