Let me start by saying we just purchased our second home 2500 SQ Ft. While its a nice house we wanted to personalize it a bit. We needed new flooring in all the bedrooms and hallways, tiles for three bathrooms plus sinks. Yes , quite a laundry list ! When we walked in we were not greeted which we could understand since the staff of 4 -5 that were on the floor were busy with customers. So we looked through their tiles and flooring. We had a lot of questions but after about being in the store 20 mins. The other customers had left and new ones came in and were being helped. A worker looked right at me and walked away without offering assistance. A lady came in and walked right next to us and a worker offered HER help. I then looked up and saw the rest of the staff standing around in a half circle facing us ( so they saw us) having a grand old time talking with each other. I then got the feeling we were being intentionally ignored. How else to explain it when each customer aside from us had been greeted and helped and sent on the way? When you are a minority you get a little sensitive about being ignored whatever the actual case may be. So poor customer service , high prices . We ended up going to somewhere else and special ordered the flooring we liked at half the price. We are ordering our copper sinks online. I Will never return to Markan Floors and will not recommend it to any of my friends purchasing houses here. read more