Everyone is friendly. I've never had to wait in a line. Sometimes they have art stuff from local…read moregrade schools. Their coffee is usually better than Mugs, but worse than Fat Bruces.

From the owner: From choosing the perfect checking account to helping you grow your business, we're here for you -…read moreevery step of the way. With over 129 years of community banking experience, we know a thing or two about supporting our customers. And even when our doors are closed, you can still manage your accounts, transfer funds, or pay a friend--all from our convenient Ascend mobile app. Member FDIC

A great local bank for all your banking needs. They have friendly staff that are always there to…read moregreat you and help you with anything you need. They have a drive through as well if you don't wanna get out of your car to do your banking. Good hours to get in anytime and they are open on Saturday!

I have been a longtime customer of Associated Bank but need to give credit to this branch. I had an…read moreappointment with Avonelle Booth to cash in two accounts. She was punctual, professional and did not rush me! I like that. The entire staff is a pleasure to work with but Avonelle made my day. Thanks for giving this customer REAL customer service!

Tiny bank with okay hours. The person setting up our account although trying to be nice seemed to…read morenot be very knowledgeable. Their on-line banking is very user friendly.

I am a NEW member of Summit Credit Union in Beaver Dam, WI…read moreAs a Senior Citizen who will transfer my monies from a Credit Union out of the area, I have found it a challenge to do so myself. I am 77- yr old female, and still want to be considered an Independent person in my family. Summit Credit Union was my choice because my husband and I had been members for 10 years from 2004-2014. We moved and now I am back. I am widowed. I have found Summit to be as courteous and helpful as they were in the past. Employees go out of their way to explain my many questions and concerns. I am grateful to be assured my money and my independence are satisfied and taken good care of at Summit Credit Union.

We transferred our mortgage and checking accounts to Summit a year and a half ago when our credit…read moreunion transfered our mortgage out of state,we didn't want that.. At our age 70's the girl helped us a lot and explained things ,and was so friendly. They've been very good to us and we trust them! All the staff are so helpful polite friendly

There's no way to truly be prepared for the death of a spouse. And the decisions about what to do…read morewhen your spouse dies can be overwhelming at a time when you're dealing with a flood of emotions Most bank accounts that are held in the names of two people carry with them what's called the "right of survivorship." This means that after one co-owner dies, the surviving owner automatically becomes the sole owner of all the funds. If you and your spouse open a joint bank account together, it's very unlikely that anyone would argue that the two of you didn't intend for the survivor to own the funds in the account. However that's not what happened when my father passed away. My parents had a joint account for years. My mom's name has always been on this account. They went in the local branch together on March 22nd 2022, to make sure when something happened to him things would be fine for my mom. The bank didn't lead him to believe anything different. On April 19th 2022 we lost my dad. My mom has been contacting all of their finical institutes to move on to the next steps. All of them were very helpful and displayed empathy for what she was going through. Until she had to contact her Credit Union. There was checks in his name that at first they refused to cash because "he's deceased, we can't cash deceased checks." Words from their tellers. She left in tears and was afraid to go back because of how rude they treated her. I went back with her and they said they couldn't help her that she needed to make an appointment to see someone else. The teller attempted to yank the death certificate out of my mom's hand claiming she needed that. Even though she told us she couldn't help us. My mom again leaving the bank crying. She received a call from Cassandra scolding her for "not treating her employee better". After that call, she called me in tears. I attempted to call Cassandra to explain what's been going on with the account, and my mom. She basically said I'm not talking to you I will deal with your mom who is a member of the CU. No empathy given by any of them. No let's sit down and see what your options are. They did not want to help her at all. We decided to go with another bank that was willing to sit down with her explain their policies and find a solution to her financial needs. She started to withdraw money into the new account but moving bill pay and income that is directly deposited takes a little time. She's waiting on the final deposit from social security to completely close the account. However that wasn't good enough for the FDLCU. On July 19th, 2022, 3 months after my dad had passed they decided to send her a letter stating, Donald is deceased, sorry for your loss, but you need to close the account because we can't send any tax forms to someone who is deceased. My parents were married for 53 years. I remember when the CU opened down the street from us and my dad opening the account. All of these years with this financial institute and this is how she was treated. When they went in March they could've told them issues that were potentially going to come up. He was filling out POA papers. But when I asked Cassandra about this she stated they don't give out financial advice. Good to know, a bank that doesn't give out financial advice. Or better yet, disclose their policies. It saddens me to know that they're allowed to treat people this way. I'm sure my mom isn't the first one to go through the loss of a spouse, or loved one. Just wanted people to be educated on how they treat their customers.

My dad died in October. I went in several times with the paper work I needed but kept getting the…read morerun around about his accounts. Finally I got served court papers saying that they took all the money out of his accounts to pay his credit card and are coming after me for the remainder of the balance. I have been and talked to other financial institutions that have informed me that they have never heard of a place doing this.