The Farmers & Merchants Union Bank in Columbus was the last of Louis Sullivan's eight "Jewel Box"…read morebanks that he designed as his career was winding down. The other Jewel Boxes, scattered around the Midwest, are all still standing. (The Peoples Savings Bank in Cedar Rapids, Iowa was severely damaged in the Flood of 2008 and is undergoing renovation.) Sullivan, founder of the Prairie School of Architecture and the father of the modern skyscraper, was a mentor to Frank Lloyd Wright. He coined the phrase "Form follows function." His signature was ornamentation, very evident on this bank, designed to draw the eye upwards. Terra Cotta ornamentation on the cornice are his exclamation point on his design. The Farmers & Merchants Union Bank was founded by John Wheeler in 1861. He chose the name "Union" in honor of Abraham Lincoln and his efforts to preserve the Union. On the cornice of the building is a Terra Cotta eagle, representing Old Abe, the mascot of the 8th Wisconsin Infantry Regiment during the Civil War. The word, "Forward" is cast into the sculpture, it is the motto of the State of Wisconsin. The bank also appears in the 2009 Johnny Depp film "Public Enemies" as a location shot for a John Dillinger bank robbery. (The bank was never held up by Dillinger.)

We walked into this bank not knowing what great service we would receive, just looking for a bank…read morethat would accept us for a car loan. What we found was the kindest heart most loving man on the face of the planet. He not only gave us a loan but became our friend for life. This man is Dave Harle, he is a must see in search of a loan. This man will jump through hoops to get you what you are looking for. If your in search of a compassionate bank with no bs, stop by Farmers and merchants union bank. Even if you must drive and are not from Columbus. Make the road trip. You won't be disappointed.

Great bank! A bank for all your needs! Family, student and anyone friendly! Been banking here for a…read morewhile and really enjoy the service I receive. All the tellers are super nice and knowledgable. I also moved here from another bank in town and they made it a painless and enjoyable move! Couldn't be happier!

I am a NEW member of Summit Credit Union in Beaver Dam, WI…read moreAs a Senior Citizen who will transfer my monies from a Credit Union out of the area, I have found it a challenge to do so myself. I am 77- yr old female, and still want to be considered an Independent person in my family. Summit Credit Union was my choice because my husband and I had been members for 10 years from 2004-2014. We moved and now I am back. I am widowed. I have found Summit to be as courteous and helpful as they were in the past. Employees go out of their way to explain my many questions and concerns. I am grateful to be assured my money and my independence are satisfied and taken good care of at Summit Credit Union.

We transferred our mortgage and checking accounts to Summit a year and a half ago when our credit…read moreunion transfered our mortgage out of state,we didn't want that.. At our age 70's the girl helped us a lot and explained things ,and was so friendly. They've been very good to us and we trust them! All the staff are so helpful polite friendly

I have been a longtime customer of Associated Bank but need to give credit to this branch. I had an…read moreappointment with Avonelle Booth to cash in two accounts. She was punctual, professional and did not rush me! I like that. The entire staff is a pleasure to work with but Avonelle made my day. Thanks for giving this customer REAL customer service!

Tiny bank with okay hours. The person setting up our account although trying to be nice seemed to…read morenot be very knowledgeable. Their on-line banking is very user friendly.

Everyone is friendly. I've never had to wait in a line. Sometimes they have art stuff from local…read moregrade schools. Their coffee is usually better than Mugs, but worse than Fat Bruces.

From the owner: From choosing the perfect checking account to helping you grow your business, we're here for you -…read moreevery step of the way. With over 129 years of community banking experience, we know a thing or two about supporting our customers. And even when our doors are closed, you can still manage your accounts, transfer funds, or pay a friend--all from our convenient Ascend mobile app. Member FDIC

We have been customers for 15 years. They have competitive rates and great customer service.read more

The peer to peer online service that US Bank offers (Zelle) is beyond worthless. I've tried to use…read moreit four times. Each time, I was unable to engage in a transfer of funds. This latest time, the transfer was flagged (not a scam, it was to someone I am familiar with who happened to give me another of their emails that wasn't the one Zelle recognized) and I was locked out of my online account -- not just Zelle, but my entire US Bank account -- for 48 hours. "That'll teach him to try to send money to someone who has more than one email address", I imagine the genius who set this up thinking. I have contacted US Bank twice about my ongoing issues, and each time they're completely unable/unwilling to provide any assistance. To be clear: US Bank is unable/unwilling to restore my online account access. So, here's my suggestion: only offer products and services that (a) work, and (b) you can fix when they don't work. Pretty simple, and yet apparently so complex.

What a disappointment - I wish I could get zero stars. I walked into the branch after speaking to…read moremultiple people on the phone telling me MULTIPLE different things in regards to changing my last name and what was exactly needed. One person from the branch told me I need an appointment the other told me I could come in at anytime. So I came in during my lunch hour after driving 20 minutes to the branch to find out not only do I NEED AN APPOINTMENT but I need 2 other things that i was told I didn't need on the phone. Then I told the lady that I will just call and make the change with their customer service center and she told me I couldn't do that. Went on and on how it has to be done in the branch...yada yada. Incredibly rude. Incredibly unprofessional. Incredibly sarcastic. After 15 minutes of sitting on the phone with US bank in the portage branch parking lot..my last name change was updated and I should have my updated card in 3-5 business days for my checking. My credit card could take up to 15 business days to arrive to me after the change is verified. The process was super easy and FRIENDLY. I expressed what I went through with the Portage branch to the representative on the phone and she informed me there are multiple ways to do that WITHOUT the branch...so that lady was inaccurate and super snotty for being incorrect. This branch is clearly not on the same page, nor educated in what US Bank can actually do, how the changes can be made, etc. I will drive to any other branch for service no matter how far it is to avoid having to deal with them again. avoid. avoid. avoid. We will be taking the majority of our banking elsewhere because the customer service has drastically gone downhill.