Unfriendly receptionist, ignored elderly chap when he was talking to her. Vets don't listen to…read moreowners, treated pet indifferently. Just a money making machine. Definitely not going there again and wouldn't recommend to anyone.

I used to live across the road from here and it was nice and handy for me. It is a nice clean…read morebuilding, easy access, has a car park. The staff are always friendy and they looked after my guinea pig well when she was having trouble birthing. My daughter used to love how they would call out the pets name and our last name. A wee bit pricey but it was handy for me. And was always great if I had forgotten to buy pet food from the pet store in an emergency, even though it was more expensive.

Vets4Pets is really, Pets At Home branching out, but as it is a veterinarians (and owned by one…read morerather than the store) versus a retail store, I feel it's worth an honourable mention. We have a hamster, who is starting to approach her later years. Her eyes are a little smaller, she can't climb stairs like the ninja of last year. Over December of last year she inadvertently set of a burglar alarm and had the police scaling my brother's house thinking there was an intruder when really, there was just lil old Pelton, rather terrified by it all. She started to lose her fur not long after that and it became time to visit the vets, to have her checked out. Luckily, Vets4Pets has a vet familiar with small rodents (didn't even think I would have had to ask that but happy days that there was one there) who, apart from calling our beloved P. cute but fat, gave us a no nonsense diagnosis and a reminder that hamsters are not long for this world. Happily, some of the more worrying possibilities do not appear to have borne out, and we still have Pelton, a little more doddery. At £25 a visit, I am not sure whether that is a competitive price or not compared to other vets, but we felt absolutely comfortable with the vet we see there.

I had a last-minute need for a health certification, and Amy Dyce researched the issue and called…read moreme back in under an hour, with both appointment availability at their location (constrained by her holiday starting tomorrow) and availability for two other local vets who were open during the holidays! When I got there, she was quite accommodating and was able to handle everything, despite not having access to an example letter or a template.