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    Marks and Spencer

    4.0 (1 review)
    Closed 8:00 am - 10:00 pm

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    10 years ago

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    House of Fraser

    House of Fraser

    2.0(2 reviews)
    9.1 miRichmond Upon Thames
    £££

    It doesn't take much to get me to part with my money. I might as well set up a standing order…read morebetween ALL shops and my bank account. Still, try as I do, and I do try, I can never find anything to spend my money on in this House of Fraser. I don't think that it helps that the old girl is looking a little tired, and rough around the edges. A lick of paint on the outside to spruce it up a bit wouldn't go amiss either. I suppose I have been spoilt by the genius of Selfridges, but I do come to expect a bit of sparkle in order for me to part with my hard earned money. If there is anywhere that I will spend my cash, it is at the makeup counter, but alas, there was no Mac here (travesty!), and so I moved onto the other floors. To be fair, there are quite a few women's labels that I like the look of, like 7 For All Mankind, Diesel and All Saints, but generally, I was a little uninspired. I don't want to come across as a permanently disgruntled shopper, but I like to see a little theatre to my department stores. Good lighting and well thought out decor can make all the difference to a shoppers experience. I think that they need to have a bit of a refurb here before I think about switching my allegiance from Selfridges.

    House of Fraser, Richmond Lancôme beauty counter…read more http://citychiclifestyle.blogspot.co.uk/2015/01/house-of-fraser-richmond-lancome-beauty.html Talk about bad service! Here it was just downright rude! I am amazed at the lack of professionalism of the sales girl there. I went in there today to buy a bronzer and of course headed to the Lancôme counter as their bronzer has been featured in some magazines and I wanted to try it. So for starters, I asked her to try the bronzer on my face so she just handed me the mirror and walked away. Then, after trying the colour on my face, I tried to see if I can apply it with the brush and the salesgirl almost shouted at me that I was doing it wrong! OMG! Aren't they supposed to apply it and help you? I asked her very politely would she show me how to apply it so she grabbed it from me and applied it on her hand, looking very annoyed! Oh and walked off! This was a classic example of good product not being sold because of a bad salesgirl! After a good experience at their Chanel counter, this was a shock. Never going to Lancôme there again!

    John Lewis

    John Lewis

    3.7(6 reviews)
    7.3 miKingston Upon Thames
    £££

    I remember when I was at school and Kingston had undergone its transformation and the store first…read moreopened. There was a time the store would have had a 5 star rating. Now I give it a three star rating as its still better than many other places but not what it used to be due to inconsistencies. I always buy electricals from here as large domestic appliances come with an automatic two year guarantee and televisions with a five year guarantee. Due to challenging circumstances in the space of over six weeks have had to purchase a Bosch washing machine, Sony TV and Bosch dishwasher. The washing machine salesman was excellent, managed to match the Bentalls offer (the other large department store in Kingston) and all was done. The TV was a hassle because I spoke to three people and none had the authorization to take payment over the phone so I had to go into the store, wait for an available salesperson just to make payment as I knew what I wanted and then wait for ages to collect the TV. Previously could phone up, place the order and then just go to collect it as it would be ready. Most recently ordered a dishwasher, the salesman was happy to match the Bentalls offer but then he couldn't process this through the till and so he asked an older grumpy looking colleague who then asked the department manager who said no. I was disappointed because the salesman had agreed and it was only because he seemed inexperienced that he didn't know how to process the discount through the till so the transaction cost me an extra 45 pounds unnecessarily. Its only because I like the idea of the profits being shared amongst the workers of the John Lewis Partnership that I placed the order otherwise would have gone back to Bentalls. When I queried that a few weeks earlier the salesman had matched their offer he just said "you were lucky", I thought no you agreed to it too its just didn't know how to process it through the till. The delivery service is first class with all delivery drivers cheerful, polite and helpful.

    Lifts a bit confusing to the restaurant. We use one from riverside walk to floor 1r for "the place…read moreto eat". Named this as it is this. U can look over river from table. Leather sofas or normal seating. Bit expensive but my partners paying. :) Fresh soup, fish, crepes and good coffee n cakes. Loads more too. And nice big shop to drag your partner into after and show dresses and handbags too.

    Photos
    John Lewis
    John Lewis - Lovely wrapping service!!

    Lovely wrapping service!!

    John Lewis - Kiddies bag at "the place to eat"

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    Kiddies bag at "the place to eat"

    Peacocks Centre - Nice buzzy shopping mall just a stones throw from Woking station

    Peacocks Centre

    3.0(3 reviews)
    5.4 mi

    Speaking as a tourist, my hotel isn't far so this mall is my go to option. My favorite stores being…read morePrinark and pound land. Tenants could stand to be friendlier greeting people when they come to their business. Wasn't impressed w a few merchants including cards direct. Price is reasonable throughout the mall but the hours are horrible. Why is Thursday the longest day and not a weekend? Decent store selection

    The picture I've chosen to represent the Peacocks Centre is one of a closed shutter as that was my…read moreexperience of this shopping centre in Woking If you're approaching Woking from the direction of Old Woking, the signposting is pretty dire if you're looking for the New Victoria theatre. Don't follow signs for the town centre! Instead, follow signs as if you're leaving town and you'll eventually hit signs with a theatre sign on it Also, once you enter the car park, it's totally confusing. Completely by chance, my friend and I chose the blue car park, which happened to the car park closest to the theatre. However, that didn't actually turn out to be so lucky later on when it took us half an hour to get out of the car park. My tip would probably be to park in one of the other car parks and walk The theatre is located on the 1st floor though the floor numbering system is confusing with what seem to be 3 sub basement levels! Despite there being a big food court visible on the ground floor, it was shut and the poor notices about this meant that we spent a fruitless 10 minutes trying to get down to the food court! The show was great but the Peacocks Centre didn't make a good first impression with us

    Photos
    Peacocks Centre - Basement level filled with food options

    Basement level filled with food options

    Peacocks Centre - Shut for business!

    Shut for business!

    Peacocks Centre

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    House Of Fraser

    House Of Fraser

    3.8(9 reviews)
    10.4 mi
    £££

    I do love House of Fraser and this one seemed really nice as well. But we came in here with one…read morepurpose when I met some friends on a sunny Saturday in Guildford. Lunch! Noone had tried the tea room at the top of this store so we thought, why not?! We can be middle class Brits for a lunch... Well we can try! We ascended into the gods of 4th floor to a typically British styled tea room - quaint patterned crockey and duck egg blue stylings with a glass roof so you could embrace the sun's warmth. There was also a balcony area with a view of Guildford's rooftop buildings (not the best view ever I thought, one side had a massive radio antenna next to the window) but it was cold and had been raining so we thought better not! Little bit confused on entry as it seemd like a cafe where you seat yourself and then go to the till to order, but people were also being table served. After standing for 30 seconds like lemons and having noone come to show us a table, we found one ourselves and proceeded to natter and catch up as true Brits do. hen after the 5th waiter came along in quick succession to take our order, we thought 'let's look at the menu first!' Side point, one gripe about this placed (I've mentioned this in my reviews before), I HATE BEING WATCHED IN A RESTAURANT. You shouldn't have to feel that kind of pressure choosing your food. I did choose however, not feeling too hungry I went with a savoury scone - very high tea indeed! I have to admit, they were boasting about their scone selection here but they were right to boast. Amazing choice and the cheese scone came warm with a generous helping of creamy butter, it was amazing! At £4 I would expect so!! A pot of tea to finish things along, love the crockery here, typically British patterning. Friends had a sundried tomato tart, which also looked really good. They also served freshly squeezed lemonade here! Very fancy. Was it overpriced? I have had better in London for the same price. But this isn't London, Guildford is known for being pricey. Not only Guildford, where there is less choice and hence less competition in the realms of afternoon tea, but House of Fraser, which is a respected establishment. So yes it was overpriced, but I can't say I wouldn't return to work my way through their scone menu!

    House of Fraser is a great department store in Guildford. It is designed well and is laid out…read moreperfectly for wandering around. They have a large make up with most of the big brands covered and perfume section with some very helpful staff. They also have a nice section of homewares and a lovely cafe to break up your shopping experience. Womens clothing is located on the 2nd and 3rd floors which again boasts a good selection of brands from high street brands to the more expensive brands. Overall a great store with excellent staff.

    Photos
    House Of Fraser - Posh tea

    Posh tea

    House Of Fraser - Savoury scone!

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    Savoury scone!

    Marks and Spencer - deptstores - Updated May 2026

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