"That's an invitation To make a reservation…read moreThe Magical Mystery Tour Is waiting to take you away" (The Beatles) We had a one day layover in Vancouver before we caught our cruise ship to Alaska, so we booked a 5 and a half hour Grey Line City Tour to get a feel for this gorgeous city. We booked on-line and chose pick up and drop off at our hotel. Our pick up by a "runner" was flawless and he fought through ridiculous Friday traffic that was even worse because there were three cruise ships with thousands of passengers milling around downtown. The runner dropped us off so we could board the tour bus, and met our driver Charlie and our tour guide Derek. The bus was very comfortable. Derek was a wealth of knowledge and gave us a history of Vancouver and it's early peoples. We saw an old office building downtown that was used as the Daily Planet building in Smallville! Turns out there is a lot of TV and movie production in Vancouver. The same office building was used in Deadpool Two. Our stops included Totem Pole State Park, the Capillano Park and Suspension Bridge, and the huge Granville Island Shopping District. The only disappointment we had was the unavailability of another "runner" to bring us back to the hotel. We had to take a cab, and are seeking a credit from Gray Line.

My firm hired them to drive us to the Vancouver Aquarium from our office…read more The services that they offer includes: pick up / drop offs/ sightseeing tours and more. Their buses are very clean and comfortable. The chairs are definitely on the nicer end. Their charter buses offer fan/air circulation and charging ports. Nice.... If you are looking to hire a charter bus to drive your guests around town. I suggest using them.

If you are looking for an efficient and affordable way to travel between Vancouver and Nanaimo,…read moreHullo is an excellent choice. The Vancouver terminal is easy to find right behind Canada Place, just past The Drop the large blue art sculpture. ​The onboard experience is incredibly comfortable, which makes the roughly one-hour sailing fly by. The ride itself is fast but smooth, though it is worth noting that sitting backwards against the direction of travel might make you feel a little queasy, even if it is tolerable. For convenience, there are luggage racks located right by the entrance doors. The seating layout features a table for every four seats, making it easy to share space, and there are handy charging ports located at the side of each table. The vessel is also equipped with washrooms and a cafe bar for coffee and light snacks, and safety is well-covered with life vests stored right under every seat. ​Once you arrive, the trip stays seamless thanks to a free shuttle service that picks you up at the Nanaimo terminal and takes you straight into Downtown Nanaimo. It is a fantastic, hassle-free crossing that I highly recommend.

Parking before boarding the ferry between Vancouver and Victoria…read more.. This - unfortunately - was not the correct place to board the ferry. I just trusted my GPS to find a ferry, but didn't check to make sure that it went to Victoria. Shucks! It happened to be a terminal for cruise ships only. No cars allowed on the ships either! Uhg! Passengers only! (We're thought that we could Uber around Victoria without the car since could not take the car with us.) I paid by credit card in advance and will have to contact to Parking Company later to get a refund. Lesson learned.

False advertisement. We purchased some tickets to Ghibli museum in Tokyo. The info clearly said on…read moretheir website that $10 for the tickets and $5 fee and taxes will be collected for each ticket, which was fine. When we were actually at the shop, they charged us an extra $10 on top of that without good explanation. Shady practice!

* Best spot to pick up Japan Rail Passes in Vancouver *…read more This travel agency is hidden away in the basement of the Fairmont Hotel Vancouver. It shares space with the JTB Global Assistance service desk that helps orient the thousands of Japanese tourists that arrive in Vancouver on JTB package tours. So skip the mega sized mega overpriced boxes of maple Pocky set up to be sold to Japanese tourists that find it convenient to purchase from Japanese speaking staff instead of walking about 5 minutes down the block and purchasing at local prices. But it IS a great spot to pick up JR Rail passes. The passes are similar to Eurail Passes, but much less complex. Basically you just decide the number of days, and if you want regular or Green car (first class). They are a fabulous deal, and are only available to people who don't live in Japan. I got a pass which cost less than a simple roundtrip on the Shinkansen, and it allows travel on any JR train nationwide. Fabulous! They are a really great way to explore the country on a fast, easy, and efficient rail system. Thank you JTB Vancouver! Can't wait until I get to use the pass again!

Beautiful boat cruise, very nice tour guide. We got the option of sitting in the cruise or climbing…read moreup the stairs and sitting outside on the deck. Beautiful boat inside, beautiful view very informative tourguide. It was an overcast day nonetheless the views were still stunning. There are snacks and drinks that can be purchased within the criuseship. We saw an eagle on the pole which was interesting.

Unreliable. Sail at your own risk!…read more Harbour Cruises of Vancouver completely failed to deliver on the promise of their Indian Arm cruise. They claimed smoke in the engine room and limped back to port before we even turned into the Arm. Other reviews have reported unexplained itinerary changes that eliminated the main part of the trip. One has to wonder if they don't go up the Arm simply to save money when it's not fully booked or if their boats are that unreliable. While I understand mechanical issues, their compensation policy was completely inadequate. They offered a free drink on board and a coupon for 15% off a future cruise. Anyone booking on the internet can get a 20% discount off any cruise! After much back and forth they finally offered a 20% refund. The final price after this discount was approximately double the price of a narrated harbor tour. We received an un-narrated tour of the container port instead of a tour of the natural environment, which is what we were promised. We feel cheated by Harbour Cruises of Vancouver. Sail at your own risk!

Really basic seating and stuff but flights are only 40min-1hr! Really convenient to fly from…read moredowntown to downtown (ie Vancouver to Victoria). It is LOUD on the planes but they provide earplugs in the setback pocket for you. A great service!

Visited Vancouver and glad I viewed it from above!…read more Had a blast taking off and landing on the waterway. The views were Awesome. A bit pricey for 30+ min but worth doing it once :)

Harbour Air Customer Service needs review. I booked a trip four months ago to Salt Spring Island…read moreand back to Richmond in March and April. Each flight under a Light Fare status. All this time later, I unfortunately cannot complete this flight and asked if I could get a refund. The answer was no, the policy is that these flights are non-refundable. No exceptions. I asked if they can be transferred to someone else. Answer? No, they can't. I will have to forfeit my payment in full. So if I don't actually go into the system to cancel, then Harbour Air cannot sell those seats to anyone else either unless it is very last minute when I don't show up. How does this make sense to their business model? (I could easily make changes to the hotel I booked on Salt Spring Island, and they were very willing to help me.) The competition is right next door with Seair Seaplanes.

=== 1. VERDICT/VALUE This review is for the Richmond…read morelocation and flight departing from there (it appears some other Yelpers may have posted their downtown Vancouver location reviews here). 4.5 stars: it's pricey but the service is fast and great - huge time-saver over other travel options (e.g. ferry or non-seaplane flights out of YVR). Helijet is nice and fast too, but you get bigger windows to observe Beautiful British Columbia from the sky on Harbour Air! === 2. SERVICE I purchased a goGOLD return ticket between Richmond and Victoria and the process was easy online. This being my first flight with Harbour Air, I was unsure how to select seats but an e-mail to the company was quickly and professionally replied to and within 30 mins, I had my desired seat. When struggling to get to the terminal 30 mins before my flight, a call to customer service yielded another courteous and professional response and fears allayed. Check-in was also professional and before you know it, it was time to boarded, aided by yet two more professional young folks. === 3. FLIGHT Mick was the pilot on this flight - always good to have an Aussie with a relaxed attitude fly your plane. It's clearly an older aircraft but it's clean and if you're not too large (a larger fellow well over 6', 250lbs had some challenges fitting in the middle) the available legroom should be able to accommodate you. It seats about 11 passengers and your carry-ons are placed in the back by the pilot upon boarding. Tip 1: you can sit in the co-pilot's seat on the single-engine aircraft - just ask nicely and depending on the pilot, they may let you! Tip 2: if you book a goGOLD ticket, you can get advance seat selection. The left side of the aircraft has single seats while the right side as two seats (side-by-side) - it's more comfortable seated on the left side naturally. You watch a two-minute safety video via iPad placed at the front and then you're on your way! The flight is 30 minutes or less between Vancouver and Victoria and it features great views from below 5,000ft for the entire journey. Earplugs are available for those sensitive to louder noises (like the main propeller). === 4. TERMINAL It's an older building and it's adjacent to The Flying Beaver pub/restaurant (in fact the restrooms, should you need them, are in the restaurant). There are three or four check-in counter spots, plenty of gifts and company-branded merchandise on display. However there is a leather bench and some leather chairs close to the entrance, alongside the complimentary coffee, tea, water, fruit, earplugs, and in this location: pastries! (Not all locations have pastries available.)

Love taking the ferry!!!! It's the only way off the island to take our car onto the next travel…read moreadventure!! We tried the cafeteria for breakfast. I had the traditional breakfast with bacon, potatoes, toast and salsa. My eggs were over medium. My husband had the traditional breakfast with ham, croissant roll and his eggs were over easy. I also ordered a pot of tea and asked if I could have a refill pot of hot water after I finished this one. The answer was yes. There are many places to see on the ferry and my next choice was the gift store. Every gift store is different. This ship didn't have the British Columbia section of books for sale, but they had nice looking clothes for men and women. I took my reading selection and finished my time next to my hubby with my cup of unfinished tea. Next trip I will provide photos.

What a nice mode of transportation. I rode the ferry as a passenger aboard. I guess you need to…read moremake reservations for the cars if you want to take it onboard but since i visited on a long weekend, it was sold out. We bought tickets at the booth, quick and simple. You then wait for your ferry to arrive and you enter. Nothing fancy but easy to get on and off. They have a "White Spot" on board if you want food. Pretty views. Clean. Great way to get across.