I was extremely disappointed in this business. Went there as I had read good reviews, however they…read morepulled their nose up at the 3 gold rings I was wishing to sell saying that they weren't real gold and there was a green line in them, which is utter rubbish! Especially since they were all from different jewellers and time periods. I found being at Old N Gold an awkward experience and funnily enough went round the corner and sold all the rings to a different jeweller who professionally assessed them and paid me the current gold price. I will never cross the doorstep of Old N Gold again, an awful experience.

horrboy rude, I was in there awhile ago and waany taking pictures but had my phone in my hand as…read moreusual, the lady very loudly said "are you taking pictures that's not alllowed!" while she was looking around as it tomake sure people were paying attentio. i told her I wasn't she wanted to look at my photo gallery anyways. also before this I asked for a price of a ring and this other lady rolled her eyes at me and tried to hurry me from looking. there was no other customers waiting to talk to her. Makes me feel horrible for nothing.

The nice lady took out 2 links for my watch and didn't charge me so I will send all my friends her…read moreway to buy some bling

try to get my watch repaired broken band and dial was bent out shape I try to explain the owner on…read morephone that I was not having battery issue tried and was trying to explain about the broken dial that was my main problem rudely interrupted me claim he had three customers when I came in the store within 5 min there was on two people the clerk and one customer that was there before I drop the watch. Felt the owner was rude and unprofessional wanted to push unnecessary repair without even looking the watch when the dial is obviously bent.

I brought items in to consign a few weeks ago. I had done this before with a good experience and I…read morelike this store. Wow was I shocked at Gita's rudeness, impatience & general unpleasantness! I had dealt with him before & found him pleasant so this completely took me off guard. He was brusque, condescending I would have stormed out after he kept repeating himself & trying to educate me on the inferiority of my items except said items were spread out over a table & trolley. Impossible to escape! Fire this guy, he is arrogant & unprofessional!

I recently brought items to consign, and I am so impressed with the service at Good Things. They…read morewere busy as always, but I was dealt with in a very professional manner. I am in awe of the knowledge of the staff, Andrea handled my items and she was great! I also bought items in the shop, there is always some treasure that I must have! Always an enjoyable experience.

Nazanin helped me find the perfect opal ring. It had an unusual setting, which is just what I was…read morelooking for. Brandon was helpful with the sizing and shipping. My husband and i had a wonderful experience at Stones Jewellery store in the lobby of The Empress.

The service was exceptional, prices were reasonable and there was a wide selection of rings. The…read morestore was clean and everyone had smiles which was very welcoming. One of the best experiences and they weren't pushy at trying to make a sale. I'll be back again. Thank you!

Idar turned an idea into a piece of art. They have a special sense of nature's beauty and how to…read moretranslate that into beautiful jewelry. And, they have the excellent, friendly customer service to go with their craftsmanship. In you are in the Pacific Northwest, skip Seattle and hop on a ferry. You'll find Idar tucked away next to a good sushi spot. Yes, the door is locked. Just ring the bell. Don't rush. Just share your ideas and see where it leads.

Amazing service, the jewelry is so beautiful! They even assisted with a fitting on one of my…read moremother's bracelets. I love going in and seeing all the beautiful pieces they have on display!

In Victoria, B.C. I bought a Tudor P01 watch that they had in stock. Was welcomed into the store…read more Shown the Tudor line. was offered various relevant suggestions. processed my purchase quickly. thanked me for my business. I will return for my next Tudor watch purchase.

i was buying a gold strap for my vintage Rado Ana Janosi was…read moreso amazing, very professional and very welcoming. so if you wanna buy in Lugaro Victoria I highly recommend :) Ana. best jewelry store :)

I've had a couple of occasions to deal with Ron Forbes, proprietor of Applewood Antiques on Fort…read moreSt. He comes across as a very sincere and honest dealer. He paid us a house visit and spent over an hour with us looking at our family's estate items and giving us free advice. As one of the few remaining antique dealers in downtown Victoria, we chose to sell to him when the time came to let go of some of our family possessions. I consider him to be a super good guy, and it was truly a pleasure to have met and dealt with him :-)

I would like to express my warmest thanks to Daniel for adjusting my Omega Seamaster watch band…read morefor free. May you and your wife have great prosperity in your business and home. Phil

I took in my deceased son's gold chain to be appraised. He said 'We only appraise items we are…read moregoing to buy.' I said 'Oh, I don't want to sell it.' He said 'Oh, the clasp is broken. I'll fix it.' He took it to the back of the shop and came back with a chain that he put around my neck and did it up. I did not see it until I got home and realized it was not my son's chain. A cheaper, less karat chain. In an article the Oak Bay police said in a statement "Targeting a member of our senior community is unacceptable". I am 80 years old and I would think of my son when I touched it. I noticed they are not a member of the BBB.