Parking is difficult and it is a rough neighborhood. The missing letter from the sign on the wall…read moreand the customer-bashing spilling over from the other room were a little off-putting. Expect to pay more than you will anywhere else. Plus side=lots of parts.

both 2024 and this summer 2025...timing belt and then regular annual service...both techs were…read moreknowledgeable and communicated well...service was excellent...got to get in their cue or it can be a tad long wait...they must be good...we'll be back next year for certain...Don Aspen 32 power cat Volvo D3...

i was very disappointed in the stack pack Robin had made for me. the fit was terrible which was a…read moreresult of poor communication between Robin and myself. I excuse myself somewhat since I'm a boat owner and not a professional sailmaker. Robin's instructions were terrible and I questioned him before authorizing the the order but relying on his reassurance I ordered the stack pack for my 50 foot catamaran which was in Puerto Vallarta Mexico. I picked up the stack pack in Sausalito and. brought to PV. it was HUGE and fit like stink. Long story short, Robin agreed to pay half the cost to recut the cover but it's still over size and can never be made to fit right. Another gripe; the hardware he provided was way too small. When I told him, he said he provides the same size lazy jack lines to all size boats regardless of size. To me, that's ridiculous. Would you use the same size halyard on a 50 foot catamaran as a 20 foot Hobie Cat? After decades in the business Robin has mastered one thing....excuses.. JJ Catamaran Ziva just

Robin needs to hang up his hat and retire. Worst customer service ever experienced. Project was…read morewell overdue and over charged from original estimate. Horrible communication. Do yourself a favor and go to another loft like North across the street!

I called this place to do the holding tank service of our boat. They need you to submit your…read morerequest online with all the details and then they would give you a call and let you know when they would go for the service,. Communication is not their forte, but the service was done and the gentleman eventually got back to me after a couple voicemail and emails. I would use them again since they are the only business doing that in the area. Thanks

Been taking my boat for several years to Anthony and I have to echo the comments below about…read moreHonesty, Honesty, Honesty! I brought our old boat in to have its annual service and Anthony found water in a cylinder. He estimated we had a cracked block but I was skeptical because the last time we used the boat it had run great and it was drained and prepped for winter properly. Anthony gave me some options on replacing the motor but advised it didn't make financial sense and that I should only do it if I really wanted to keep *this* boat versus *a* boat. In the end, we decided not to repair it and I donated the boat to a family member who was confident it was a blown head gasket and he could get it running and sell it. Well, my family member just called me 5 minutes ago and guess what? He found a 3" crack in cylinder #2. Anthony was not only right but also honest and a good counselor. I'm now boatless but if/when we decide to get another, I'll be bringing it to Anthony.

The owner is the most obnoxious, toxic,disagreeable, burnt-out, negative, A-hole bully I've ever…read moreencountered in any business!! I had a simple question about installing a part I'd just bought and he went berserk!!! Mr. Hi Tide said if I give him a CC # he would tell me because he's had it with customers "picking his brain" for free. On my last and final visit I came to his business at 3pm on Thursday and he was in his office eating a sandwich. Did I leave with the part I needed? Nope. "I'm eating lunch! Come back in an hour", in a toxic, confrontational tone. The only reason this BULLY stays in business is that he's the only Mercruiser parts dealer around. I advise you to find another parts source rather than deal with this douch bag.

I'm incredibly happy I found H and M Marine. Before working…read morewith them, I used to handle my own boat maintenance or worse, take my boats to other shops that turned out to be total nightmares. My last experience before finding H and M was horrific; a faulty wiring job left me broken down and stranded. H and M completely turned that around. They not only fixed all the mistakes from the previous shop, but also installed a kicker motor and completed a long list of upgrades I'd been wanting for a while. Everything was done cleanly, efficiently, and with a high level of craftsmanship. Shane is a total badass. He's clearly an expert, and it shows in the quality of work he and his team deliver. I run a quality-oriented construction company myself, so I know what it takes to do a job right and I can confidently say H and M Marine is the real deal. I live in Martinez, and I'll gladly make the drive every time I need work done, no question. I'm already making a list of projects for the off-season. If you're looking for top-tier workmanship at a fair price from people who genuinely care about what they do, look no further. These guys are awesome.

First interaction with H&M was to purchase a new Yamaha outboard to repowered our Grady White. More…read moreboat work was done in addition to just hanging a new engine. The price for work completed was fair. Covid hit hard and I believe we were the last boat done before they temporarily closed. Ethan was very professional and did the best he could communicating with us during difficult times. I'll focus on recent major work I had done to install new electronics on a newer Grady I purchased. I had planned to install myself, but the project was a it more complicated and involved than I wanted to tackle. I had already purchased a new Garmin chartplotter/fishfinder and radar, along with new antennae's, mounts, and lights. I approached Shane, Ethan's partner, about installing what I had in addition to new Yamaha gauges, all new Yamaha wiring and network cables/components to make Command Link compatible, remove and replace new hydraulic steering lines, R&R helm, install new throttle and shift cables, install Starboard to replace damaged wood (one piece I had Tap Plastic custom fabricate using old piece as template). After initial agreement Shane came back saying he needed to charge a "corkage fee" because I did not purchase the all Garmin products from him. I apologized and explained they have already been purchased from West Marine. I have seen their install work and was impressed, so I paid the additional $500 fee. I found out about the retail pricing when I also purchased from H&M a Standard horizon VHF and another Garmin MFD , priced $100 and $500 more than WM. I also supplied the the LED deck and spreader lights, VHF antennas with mounts, radar pedestal, GPS antenna, VHF loudhailer, and I had a custom stainless navigation light mount fabricated. An estimated 2 weeks turned into 2 months. I get they have a yard packed with boats, and luckily I have another boat I used during that time almost daily. Boat is done. Custom flush mounted electronics are beautiful! Super clean wiring with wires neatly concealed in the radar arch. New MFD shows all engine functions. Love it. Total bill was over $11k. Ouch. That's not including what I purchased prior. Now the not so good. Picked up boat and launched 2 days later. Load gear at O dark thirty, go to start, nothing. Batteries seemed ok. Tilt and lights all ok. No crank. Bypass neutral start but check engine light and won't run above idle. I call H&M and tell them the issue. I am told the motor needs to be hooked up to shop computer and diagnostics done. I find internet instances where a low battery, not faulty, will cause the issue I am having. I relay info to H&M owner who replies he has never heard of such a thing in all his years of servicing. I ask him to throw it in a charger and see before dumping money into computer and replacing a TPS he thinks is the cause. I also question the neutral start switch as something they may have done since they replaced throttle and shift cables. "Impossible, we only changed the cables". A week later I get the call. Yes, surprisingly topping the batteries off worked. Never saw that before. Oh yeah, we fixed the NSS. No charge. (Later I get bill for over $400 for checking if code reoccurred) Good Very nice custom install of electronics. Wiring through arch very clean. Location Bad Did not top batteries. Suggest to top off if boat sits or extensive electrical work done. Cabin had debris like wood shavings, old caulk, and wire insulation strippings. Shop reply per email was, "it was better than it was." Really? Old radio bracket left mounted in cabin. Factory livewell switch was removed and replaced with new spreader light switch. Now how do I turn on baitwell pump? So far after 2 emails issue still Unresolved! Typical upsell. Hydraulic leak at SeaStar helm. Not hose or fittings. Owner recommended replace entire helm. I mention I've experienced this and has been steering shaft seal. Simple fix. He strongly suggested updating new hoses and if replaced steering shaft seal no guarantee. O-ring replacement worked to his surprise, and I was charged to remove old hydraulic lines and install new ones. I physically installed radar dome on the arch using a short pedestal. Owner and installer both said it didn't look right on it, and if I towed a lot better clearance without. Advised mounting it flush to arch, and the installer would purchase it for his hardtop on his own boat. Paid $120 new, sold for $50, and was charged a removal and reinstall fee. There's more, but I'll stop here. No marine mechanic is perfect. I have taken my boats to all of the major dealers in the Bay Area for the last 4 decades, and have had issues with all of them. Not just minor complaints, but straight up pay for Job and not fixed! I'd give H&M 3.5 stars if I could. I do love their install work, and looking at my every time I'm on the boat looking at my dash and using my new electronics makes me happy. Happiness just comes at a cost

This is a really nice place to come for a walk. I discovered it after a trip to Andy's which is a…read moregreat market. It's about a mile and a half from the beginning of the parking lot to the end and back. There are bathrooms at Andy's as well at the beginning of the trailhead. The trail is along the water and you can see Mount Tam, the Richmond Bridge, and the East Bay in the distance as well as East and West Marin Island which are close in distance. Many birds like herons flock to this area. It's great for a stop to walk around if on a drive through China Camp.

Some marinas are well-managed. Loch Lomond is not one of them…read more The location is charming--the weather's usually pleasant, the views are lovely, and Andy's Market next door is a gem. But none of that makes up for the absolute disaster that is this marina's management. Power at the slips is unreliable--often dipping as low as 206 volts on a 50-amp pedestal, well below safe standards for sensitive equipment. Report basic maintenance issues, like leaky spigots, and you'll be met with silence. Maybe it's a revolutionary self-cleaning dock feature that I'm not privy to. Far more troubling, though, is the culture of selective rule-making and enforcement. Pat, the harbormaster, zips up and down the dock on a scooter, seemingly deciding who gets harassed and who gets a pass. Christine splits her time between marina duties and bartending at the yacht club, bringing inconsistency and attitude to both. In fact, the dysfunction here is so pronounced that it made headlines. A Marin Independent Journal article from 2013 (with several follow-up updates) details a surreal incident in which a marina regular bit off Pat's finger during a dispute in the vacant lot next door (now occupied by the housing development known as "The Strand"). The man had been building a catamaran out of Home Depot parts--destined for Hawaii. Sounds unbelievable--until you've spent time here. Then it just feels like another day at Loch Lomond. I briefly served as the entertainment director for the yacht club, and while the members were gracious and welcoming, their warmth couldn't compensate for the mismanagement that defines the harbor itself. Avoid--unless you're nostalgic for chaos.

This praise is for Arin Jeffers - a truly amazing broker and a wonderful human being!…read more I just bought an AMAZING Tayana 37 Pilothouse, "Bella Brisa", that was listed at Atomic Tuna yachts! She is in amazing condition - the credit for this goes to the previous owner Mr. Warner - he is another amazing individual! But THIS write-up is about Arin... From the very beginning, Arin has been nothing but STELLAR! When the yacht I wanted to look at was already sold, he recognized my desires immediately and encouraged me to look at Bella. As I said, she turned out to be the nicest boat of her age I have EVER seen (and I've seen a LOT of them). As I could tell from the listing that she would be something unique, I asked Arin for the earliest date possible to see her - August 9th (2025). When that day came, Arin moved items around in his schedule to accommodate me, and met me at the pier exactly as he had promised. He recognized that I was someone who needed time alone to look things over and he gave me time, and carte blanche to look deeply into Bella's pockets. I spent the better part of two hours, and Arin didn't blink or flinch once. He knew I had fallen in love. And I truly had - at 37 years old, Bella didn't have a mark on her and was equipped better than any boat I had owned before. I told him, even before the survey, that I wanted her, but he already knew, and had already contacted a highly sought-after surveyor - Andy Schwenk - to give him the heads up. He had known that she was something special when he took her into the brokerage. Arin made ALL of the arrangements for the survey: contracted the yard, contracted the surveyor, arranged for the owner to be there to answer any questions. The survey was completed 9 days later. I was present for the in-water portion, including the sea-trial. Unfortunately, I couldn't be present for the hauled portion of the survey - it had to be rescheduled because of a travel-lift failure on the original date of survey. So, Arin took charge and made videos for me of the haul-out and survey, so I could see how it was performed. As expected, the survey came back SPOTLESS - literally. There wasn't a single defect in her hull ANYWHERE! And her topsides looked just as good! In fact, it was the cleanest survey I've ever seen - including those of boats that were much younger. NOTE: My diver (David Laird) confirmed all those results two months later - told me he loves diving this boat because it's always SO clean. Knowing that would be the result of the survey, Arin had already been working on getting the title company going, and advising me of all the things I must do to complete the sale. By October 31st, I was the proud owner of Bella! Arin had already arranged a slip for me at the brokerage. He even helped the previous owner move Bella into that slip when she had to be moved out of the previous owner's marina, and I couldn't be there. A BIG thank you goes our to Mr. Warner and Arin for that one! November 7th, ONE month after I had first seen her, My friend Scott and I sailed Bella to Westpoint Harbor, where she now sits in her new home! I CAN'T say enough good about Arin Jeffers! He is truly amazing - selfless, professional, knowledgeable, ethical, kind, and patient - all the things a truly wonderful broker should be! Bravo! I will continue to maintain contact with Arin - I'm sure we will know each other for a long time to come! My name is William. Feel free to call me at 719-440-3045 if you have any questions you'd like to ask!

I tried to sell my SeaRay 390 through this company. The agent came out to look at it, and was only…read morean hour late. We are a liveaboard family and the boat was very messy then. Maybe that's the reason why I couldn't get our agent to call us back. Even when she would text that she would return our calls we still couldn't get a call back. It's sad because she offered us a lot of benefits with her sales package. Oh well, off to another broker. It's too bad because it's an excellent Express Cruiser.

Oh yeah, do I recommend Lowrie! That's a big 10 four! There's two or three things that make them…read morethe best! First the manager on site Anna is outstanding, accommodating and communicative. Secondly, they literally have the best prices in town. Third for the folks who are doing the lab boards there they have a lovely pack of pooches who accompany them ! What else they have ample parking, it's safe, and oh so conveniently located. We've had our yacht here for approximately almost 1 year and we love it ! Can only highly recommend but keep in mind they're so great. You might need to get on a waitlist for a slip.

I rented a 32' Slip for my 1978 Pearson sailboat and found the location and staff very friendly…read more You can't beat their rate and its has a central location with easy access. Great marina to berth yiur boat!