So happy to stay in Marbella for 1 afternoon & 1 night, and we booked a panoramic room using…read moreMarriott points. They upgraded us to the 3rd floor facing the ocean to our right & the pool to our left when you look out the window. Very peaceful and relaxing. Our room had a balcony, felt the nice ocean breeze. The grounds are huge & spacious, the pool is big but not heated. Valet parking is 12 euros per night. They have a club house, a kids club for you to drop off your kids for up to 8 hours, and a spa / fitness center. Felt like I was in a lush jungle just a mere 20 minutes drive from the beaches. Taxi available right outside. Free shuttle service every 1-1.5 hours to take you to Marbella or Puerto Banús.

Did not stay here but stopped by for their fantastic Sunday brunch at the Beach Club and to check…read moreout the impressive grounds. Brunch featured great Joselito's Cinco Jotas jamon, Beef Wellington, paella, lamb chops, smoked salmon, shrimp, desserts and more. Absolutely wonderful and worth the 130 Euro. There is a bar called Rudy's that is stunning though closed for the summer months. The waiting room off the lobby is impeccably furnished. High end shopping on site including a Louis Vuitton. Beautiful hotel that attracts a more refined, laid back crowd.

We would typically highly recommend this hotel for many reasons but sadly we are unable to do so…read more The property is beautiful, has impeccable service, fantastic dining and truly all of the amenities and service that you would seek in a resort, but we would like to share the troubling and incredibly disappointing experience that we had while there that left us feeling completely violated.We were traveling as 2 couples and were staying in rooms 167 and 169. On our 2nd day we realized that multiple things from our rooms were missing: 1. Several hundred dollars taken out of the wallet that was on the shelf in the closet in room 167 2. A jewelry case that had many pieces of expensive and incredibly sentimental things that can never be replaced - this was also on a shelf in the closet in room 167 3. Another jewelry case that had many pieces of expensive and sentimental pieces that can never be replaced - this was in a drawer in the closet of room 169 and had been covered with undergarments and bathing suits. We were distraught and went immediately to the guest services office. We were professional and kind while sharing what had happened. Management promised an investigation and review of the security film. Over the course of the next 4 days we spent several hours per day proactively seeking updates and information. One of the hotel managers and one of the guest services managers accompanied us to the police station where we spent 2 hours getting a report filed. On our last night of vacation we still had no resolution as to how the hotel was going to help us so we went back to the office and engaged with Julian (the hotel General Manager and person who responds to these trip advisor reviews). We spent over an hour with him sharing with him in a very rational manner what transpired, how we felt and how disappointed we were that this had happened. He listened and then said that we need to understand that things like this happen and that the hotel is not responsible for any of it. Julian came across as condescending and it felt that he was insinuating that we were not being entirely truthful. He referenced that the Ritz Carlton has bi-laws that state that they are not responsible for things that are taken from their guests. I told him that we have stayed at many Ritz Carltons over the years and have never had an issue, but if we ever did I was certain that they would take care of us and make us feel valued given how impeccable their customer service is. I know that we wouldn't have had to spend several hours over the course of 4 days trying to plead our case to the Ritz Carlton management team while we were told repeatedly that it's not their fault and we shouldn't accuse them of taking our things. He said that the security cameras show that 3 staff people entered our room the night of the robbery and each of them has been working at the hotel for 20 years and that they have never had an issue. We said that we hoped that it wasn't one of the 3 staff members who were in our room but that the reality is that our things were gone so somebody was in our room going through our things while we were gone. He continued to tell us that we should not accuse people on this team of taking our things. The conversation was going in circles as we tried multiple times to plead with him to understand that we are good, honest people who feel incredibly violated. We asked him if he could please put us in touch with the owner of the company and he said no. He said that he would personally call the owner to discuss this matter with him. We asked him if we could please be present for this conversation and he said no. While we can appreciate the loyalty he has for his employees, we also feel that he should have valued what we were telling him vs. debating it with us. The entire thing hugely impacted our experience and took hours and energy away from our trip. What has been most disheartening is the lack of communication, compassion and empathy from the highest levels of management. This is not the gold standard of the rest of the resort experience. There is absolutely, positively without a doubt an issue with theft. It's a terrible and incredibly unsettling thing and it's sad to head home with this type of feeling after what should have been the most magical experience at this resort. It is bad enough that it happened, but it's compounded given that we had to beg them to help make it right. In the end they didn't do that. Very disheartening. We recognize that 99% of the people there are absolutely fantastic but sadly somebody came into our room, went through our personal belongings and took money and things that were important to us and we will never see those things again. Awful in every regard.

The Puente Romano is right on the water in a spendy area of Spain's Costa Del Sol. We'd never been…read moreto the Costa Del Sol during the summer, so we decided to go big or go home. In hindsight, we probably overshot. Highlights included the slightly insane complementary breakfast buffet at Sea Grille that included unlimited high quality charcuterie (gotta love the Spanish breakfasts!) the beach location as an introduction to Marbella, and a dinner we ate at El Chiringuito Puente Romano, right on the water. Service here is excellent, and all the employees, particularly the concierge and bell staff at the Puente Romano were terrific. There is one pool (the Nobu pool) that is off limits to hotel guests who aren't staying at the Nobu part of Puente Romano, which isn't clear. Getting turned away from a pool at a hotel you are staying at is an odd, unpleasant feeling, and it seems they should let guests know this when checking in to save them from this. All other pools and beach access are not an issue. While we like a beautiful looking property, the daily rate here is absolutely ridiculous. The room we had was clean but it was surprisingly dated in terms of it's interior decor, particularly the tile floors and the old school bathrooms and it didn't closely approximate the decor of rooms shown online or the modern common areas. Its not a place we would likely come again, but it was a fun (if not somewhat regrettable) splurge. The location is fantastic.

If you are traveling to Marbella you absolutely NEED to stay at the Puente Romano property. I…read morecannot even begin to describe what a fabulous vacation I had this summer - truly I didn't even need to leave the property if I didn't want to! This is a place that truly knows the meaning of five stars. The staff was so friendly and helpful - especially Francisco who made my trip one that I will never forget thanks to his suggestions and recommendations. Cannot wait to come back next year!

We had a fantastic time at Don Carlos! A highlight of our experience was the wonderful kids club!…read moreOur 3 children (7, 6, and 4) were delighted to make new friends and spend time with the nurturing and fun loving staff at the club! Noela, Maria, and Veneris truly made the holiday extra special for the kids! Many thanks for a great experience! Gina + Tony

AMAZING HOTEL...incredible service and ocean views. If you ever find yourself planning a trip to…read moreMarbella, this is a most! Also, be sure to take tennis lessons from Manu Jimenez. He is an excellent trainer, passionate about the sport, and will make sure you stay in shape all throughout your vacation! Thank you for a great summer!!!!

Good, hip, lively adults only hotel to stay at with great staff. Same group also owns El Fuerte…read moreHotel. Almost feels like a cruise ship with all the amenities and British guests but this hotel has a nice pool, beach club, gym, beautiful rooftop bar and great breakfast buffet. Rooms are nicely appointed; my "Keep the Secret" room had a patio/balcony with side view to the sea. Short 5-10 minute stroll to Old Town and good value for the money. I did wander over to Puente Romano and Marbella Club for an even more upscale vibe that was only a 10-12 minute taxi ride away. Puerto Banus is another 5-10 minutes and you can catch a ferry boat to there from a marina promenade that is just a 5 minute walk from the hotel.

Oh my goodness, where to start?! I fell in love with this city and to a great extend it's because…read moreof the comfort and service we had here (aside from Marbella's amazing beaches and views of course!). The hotel is right by the ocean, and our room opened to a balcony overseeing the beach. So needless to say, the view was AMAZING. The balcony is awesome to sit and relax and enjoy a drink. And the room is so comfortable and has very good amenities. The room features are controlled via a smartphone that can also be taken out and used for internet and navigation if needed. That was a pretty nifty thing to have around, so I thought it was cool. The shower is awesome and the water pressure is great. The toiletries are good and that's all I need to say about that. I also experienced the SPA. I had a deep tissue massage, and although it wasn't that deep, it was so relaxing and refreshing. You also get a pass to use the SPA facilities for the day, but I ended up not using that... since I wanted to be by the beach instead. There's hotel-only beach seating area with service staff available for food and drinks. We tried some appetizers and they were awesome. We also ate at the hotel restaurant on beach level. There was live music, which was awesome... although the sound wasn't really balanced, so we could barely hear the singer while we were able to hear the music just fine. The staff are super friendly. Happy to help, take pictures, provide service, whatever you need. The hotel also has bicycles available for use for the day which is great for riding along the beach. We'll definitely come back to this place when we revisit.

Beautiful resort, here for 1 week. The lady at check-in is wonderful and so extremely helpful. We…read morehave enjoyed every moment thus far. Rooms have everything you need and more. Couldn't happier. Many restaurants, and markets near by. WiFi has a cost of 18 euros per week. Which is very reasonable. Looking forward to our continued stay.

This is a resort catering to British vacationers and their families. We are, so far, the only…read moreAmericans in sight. True story: We ordered drinks at an on-site restaurant, El Rincon, and they came, along with a dish of peanuts. At the bottom of the dish we saw ashes. In short, they served us from a dirty ashtray. I am disappointed in this restaurant. The resort is fine, clean, attractive, and well-maintained, just far removed from the experience of actually being in Spain. I say this as someone who stayed in Torremolinos back in '85, and this is my first return trip to Spain. But be advised, you must travel beyond the confines of the MacDonald Resort to get an authentic Spanish feel, as opposed to the transplanted Little Britain that exists here.

Such a wonderful place. Everything was amazing…read more The room was comfortable with a great view of the golf course. Huge pool. It was a little cold so we paid the $16 Euro for a day pass to the spa and used the heated indoor pool. Well worth it. Complimentary breakfast everyday was fresh and really good. I ate lunch at the same restaurant that serves breakfast. I got the club sandwich and was pleasantly surprised. I would definitely get it again. We played the Pinos and Lagos courses and they were great. We didn't get much time to walk around the grounds or even spend time at the hotel bar. We were so busy with day trips everywhere. I would highly recommend NH Almenara.

Good hotel to stay if you enjoy golf. Three 9-hole courses…read morewich you can mix anyway you want to make 18-hole course. The hotel has couple of resturants, swimming pool, spa and a gym. Food is good, but not great, same with the rooms. All the way good but not great place to be.

This might be the nicest hotel/resort I have ever been to in my life...and by nicest I mean…read moreluxurious, comfortable, relaxing, charming, expansive and much much more. Lets start with the wonderfully friendly and efficient staff. From the moment you walk in, you are greeted with smiling faces. Everyone seemingly loves there job...I get it as its a wonderful place to be. We had a sea view suite and they added 2 roll away cots in the sitting area for our children. There was plenty of room for the 4 of us. We had a great patio where we could sit and have a glass of wine while they slept. My husband played golf 3 of the 4 days and said it was a great course (I believe you have to have a handicap to play, otherwise he would have taken my 8 year old son with him one of the days.) We never left the hotel for a meal as the food is so good. Usually we try to find some authentic local food restaurants, but Finca Cortesin ropes you in so that you don't want to leave. We ate at Don Giovanni 2 nights which we loved. We found the pizzas and pasts to be excellent and a great atmosphere just across the road from the front entrance. We had lunch one day at the beach club which is pricey for children (no kids menu) but enjoyable with a bottle of rose, paella and some great salad options. One night we fed the kids at the more casual bar patio which has bar food and a children's menu (very reasonably priced kids food) and brought them upstairs to bed so we could try the adults only Raw Kabuki restaurant which is very expensive but absolutely delicious--sashimi, fried rice, tempura, carpaccio--small, excellent and not stuffy. Again, the servers made the whole experience terrific. I would be extremely remiss if I didn't mention the breakfast--best breakfast I have ever had at a hotel. You are given fresh yogurt, fruit, a fresh bread basket with an excellent assortment of goodies and of course parma ham, manchego cheese etc and then....you can order a la cart in addition. My husband had the eggs benedict every day because it was that good. My daughter said the french toast was the best she has ever had (and I think I make a pretty mean french toast.) And my son loved the pancakes, french toast and eggs benedict...while I was quite happy with the bread basket and the assortment of other goodies. The pools and the beach club were just so picturesque, I could have moved right in...We would go right to the pool after breakfast and wouldn't leave until 6-7pm. It was pure heaven. We did have the opportunity to see the cottages and they were huge. You could easily fit 2 families of 4 in a cottage--they have a gourmet kitchen, 4 bedrooms and its own infinity pool. I wish I was still there!! But I guess if every day were a vacation, vacation wouldn't feel so special...though living at Finca Cortesin sure sounds good as I write this review!!

Amazing hotel - our stay was enjoyable and the property is gorgeous. The staff are attentive and we…read morethought the cuisine was creative and delicious. This hotel is a must for anyone visiting Spain!