Raven is an amazing salesperson, great knowledge and kindness, if he didnt know the answer he found…read moreit. I highly recommend him and Norfolk Nissan. Great experience. Thank you.

We purchased a used vehicle from Cornhusker Nissan. The car itself is very lovely and I have had no…read moreproblems with it. The purchase came with free oil changes and tire rotation. I took my car in for an oil change after making an appointment. The service technician soon had me come and look at filters that supposedly came from my car, air filter and cabin filter. The air filter was nearly black from oil, and the cabin filter had been mangled enough while taking it out for inspection that it would need replacing. I asked how it got that way and was told it was like that already. I don't believe either filter actually came from my car, because if it had, that meant no one checked the filters before I purchased the car. The car had 13000 miles on it at the time of the oil change. The car had never used a drop of oil as the condition of the filter indicated. I also had them check my tire as there was a recent slow leak. The service tech then showed me a picture on his phone, with a dot indicating a nail in the tire, with a box drawn around it in grease pencil. He told me because this nail was in the sidewall of the tire it could not be repaired, and because of the wear on the tire, and because it was an AWD vehicle I needed to replace ALL 4 TIRES. At this point I told him no, as I was not going to do that. I took it to our regular tire guy who after looking it over thoroughly did not find a nail at all! The leak, he determined had been caused by a faulty seal on the bead. They have a VERY untrustworthy service department!

My car broke down in nowhere Nebraska. My road assistance was no help. Al, Chris and Luke (and…read moreprobably more) then went above and beyond for me. In less than an hour, I had a rental car and they found a tow company to get my car. Unreal and absolutely amazing. They didn't know me from a hole in the wall and absolutely took care of me. So grateful. Go see these guys. They truly care!!

I sold a vehicle there and it has been 2 months and I still haven't seen any payment. And when I…read morecall I just get the run around.

When my daughter broke up with a long term boyfriend Jordan the finance manager who was a friend of…read morethe ex rewrote her finance agreement in such a way she had to pay sales tax on her car twice. No one looks into whether or not the average person gets screwed by this place. Instead a single mom of two has to find a way to come up with 1600$ again.

I bought a used truck from this dealership and it was not in great condition and planned on using…read moreit for work. I drove it back the same day and a few hours later I noticed it leaking oil the same day I bought it! I called them back and I talked to the general manager Chris Beasley and I asked him kindly to figure something to fix this issue, as I figured they would since it is a new vehicle dealership with good reviews. But no he told me the only thing he can do is drive back up there and pick a different vehicle out on there lot and tried to get me to finance for a different truck. They knew the truck had an oil leak and didn't want to spend the time fixing it and just sell it to screw a customer over. I kindly said again can you do anything better than that and Huckle and said no. My recommendation to anyone buying a used vehicle from this dealership DO NOT they will scam you. He told me when I called them about the problem he said "At least we're getting back to you." As that is his job. Again please do not buy a used vehicle from this place. They will treat you horrible if you have a problem after you bought this vehicle.

I was looking for a car that was reliable and affordable (very tight budget). I'm a college student…read morewho attends a school in Omaha, so I made a long (2 hour) drive to Norfolk. My parents bought a car here a few years ago so they recommended the same salesman, Jamie. I spotted a car that piqued my interest on their website so I called ahead to make an appointment with him. Jamie worked with me to get the best price for the car. I am pleased with not only the car that I purchased, but also the quality of customer service that I received. I highly recommend Norfolk Auto Center!

And back again with another honest review. This place is literally a joke. I called a week in…read moreadvance to schedule a safety inspection and oil change tire rotation. They kept hounding me about some coupon so I said why not let's give them another shot. I asked them to specifically check the Yukon Xl out for any safety and mechanical issues and grease the joints in the front suspension as well as oil and tire rotation. Well the very next day after they supposedly said everything was great and no issues, me and my wife with our three kids headed down the road in the freezing weather and snow and the low oil pressure light came on. Immediately shut off in the middle of nowhere. Oil cooler like blew off and there went all the oil. Come to find out it was HOSE CLMAPED on. Had to have it towed to a shop in vermillion and the sheriffs gave my wife and kids a ride home. And here's what they reported. Oil filter was torqued on beyond belief note the excessive oil change cost on the picture below, oil cooler line blew off because of cheap hose clamps instead of being repaired properly, luckily the engine is ok because it was shut off as soon as the oil pressure dropped except everything is coated in oil now, none of the grease zerks had fresh grease, and once again they removed a device plugged into the obd2 port and hid it in the car. (Finally found it buried in my center console) why do they need to remove items without permission and then not tell you where they put them. Literally only brought it in for safety inspection, lube, and tire rotation. No need to mess with anything in the interior. Called the dealership he said he'll escalate this issue and it's been a week and no call from anyone. Poor customer service won't be taking my vehicle back to these untrained "technicians" for anything.

I just recently purchased my 7th vehicle from this dealer. They are very laid back no pressure…read morehere. Each time they have found the exact vehicle to fit my needs considerably below book price. Chuck and Gregg would not put a car on their lot that they would not drive themselves. Taking into consideration these are all used cars their service after the sale exceeding my expectations beyond what I have seen with many of the new car dealers I have dealt with. I would definitely recommend them to anyone looking for a good used vehicle.