This place should be avoided at all costs. I took a coat and was told that it would be ready Monday…read moreafter 5. I was informed that it was not completed when I got there on Monday at 5:30. A properly functioning business would AT LEAST contact the customer if the service wasn't performed during the designated time frame. The time is even printed on the receipt. There was no attempt to rectify wasting my time. Then, I picked it up the next day and it clearly still had dirt marks on it. The woman at the counter said I could leave it and have them do it again. I wanted it done correctly the first time. I was not going to leave it with the incredibly incompetent staff who have no clue how to run a business. I highly recommend finding another dry cleaning service. Specifically, there were still issues around the wrists and on the seam so definitely don't go there if your garment has those issues.

From the owner: Dutchess Cleaners is the best & most affordable dry cleaner…read morein Mahoning & Trumbull counties. Family-owned & operated since 1950, we’ve maintained a tradition of excellence since we opened. And we intend to continue that tradition for years to come. Now a third-generation family-owned business, we are proud to continue to provide the most comprehensive & affordable dry cleaning services available. You can count on Dutchess Cleaners to service you & your family for years to come.

My husband and I have used this service for more than 30 years. I think in all that time they may…read morehave lost one shirt and possibly not gotten a stain out once. This is a pretty good track record, and it goes without saying they are prompt courteous and kind. In this day and age who has free pick up and delivery at your home. This is a great company to deal with.

This has to be the worst place in the area I've taken a all white outfit several times too it and…read moreits worst off than wne i took it in . The only bright spot is the nice lady at the desk.

Great service and great prices. They have a rewards program. My only complaint is they are closed…read moreon Sundays.

From the owner: Dutchess Cleaners is the best & most affordable dry cleaner…read morein Mahoning & Trumbull counties. Family-owned & operated since 1950, we’ve maintained a tradition of excellence since we opened. And we intend to continue that tradition for years to come. Now a third-generation family-owned business, we are proud to continue to provide the most comprehensive & affordable dry cleaning services available. You can count on Dutchess Cleaners to service you & your family for years to come.

I had a white dress with feathers cleaned for my daughter it was a very expensive dress. They took…read moregreat care of the dress. They had me sign a waiver incase the feathers came off the dress. I happy to report not a feather was damaged. They dry cleaned the dress and it came out perfectly white. Me and the lady at the counter had a good conversation about a middle aged man bringing in a tiny dress with feathers I told it was my outfit for New Year's Eve we both had good laugh about it. The staff was very friendly and polite.

$100 hoodie comes back with a black mark on it. Today is Saturday the game I'm going to is…read moretomorrow, no time to fix it. Keep my seven dollars plenty of other dry cleaners to visit. PS you might get dog hair on your clothes at this place too cause there's a pet living in the store.

I had excellent service here. I took multiple of my husbands suits and everything was cleaned well…read moreand in a timely manner. The staff was very friendly and helpful.

Mixed experiences here. They handle basic dry cleaning very efficiently and do a great job…read more Tailoring and alterations are another matter. When they accept items, it takes a long time. Then most recently, I came in with a pair of pants with a broken zipper. They told me they were too busy to do it. I have given dry cleaning business to them for years, and all I get is "too busy."

What a horrible experience dealing with this place, I dropped my suit off on Tuesday I needed the…read morepants hemmed and then the entire suit dry cleaning was told it would be ready Thursday, I went in Friday to pick up my suit and they lost my pants I waited there for an hour while they looked. I am officiating a wedding on Saturday Got a call Saturday morning that they found my pants by the manager, and was told that she would take care of it but when I got there, they didn't even knock any of the price off.

Very Poor Service, don't take your valuable clothing items there, I took my $200 Black Wool Blazer…read morefrom J Crew there for dry cleaning on March 30, 2022, the staff logged the blazer as a coat , over charged for the dry cleaning, lost or either stole my blazer since now they say they can't find it , and per the manager the owner only plans to reimburse me only $60 , which I have yet to receive to date , per the manager the owner said he found the blazer on thread up and I can repurchase there for the $60, they were totally unapologetic for the loss of my blazer and the manager stated to me I should be happy because the owner usually doesn't reimburse for lost items at all . SMH

After having been a customer for years, it has come to a sad ending. I was told last week that…read moreunless I have 6 items they will no longer do my cleaning services. I do not know what has changed, but this just does work for me. I pay my bill in full monthly and this has never been an issue. Things change so I must move on. Not a good economic decision on their part. Another merchant will get my services.

From the owner: Our business specializes in not only dry cleaning clothes but also comforters/linens, tailoring,…read moreleather/fur, curtains/rugs, wedding gowns, and much more! We offer free pick up and delivery to let you stay safe at home and keep you and your home clean. Simply call us at (330)-782-2603 to schedule.

i've been going here once a week for the past 9 months or so to do my laundry. it's a nice,…read more(family-owned i'm pretty sure) place. everyone that goes there is chill, and i've never had any issues with anyone or anything. one time when one of the dryers was messing up, the nice guy working moved my clothes for me and even threw a couple extra quarters in! i highly recommend going here if you live nearby and need to do laundry, it gets the job done and it's a vibe!

I have video and audio recording of the old guy with the hunchback and ball cap getting abruptly…read morerude and disrespectful and raising his voice to me saying that i had to hurry up and leave because he has to be in Canfield at another job by 9:20pm. When he first started getting rude and making comments, I suggested to him that the advertisements online and on the store should be changed so that the customers know what to expect, so there wouldn't be hard feelings and he wouldnt have to get disrespectful to the customer. He said for me not to come back. The laundromat isn't advertised on Google or on the sign on the door to close until 9PM. I've had been coming to this laundry mat several times before. To wash AND dry clothes, last loads to are to arrive by 8PM. He said tonight in a friendly casual conversation that we had before his immature and disrespectful display, only a halfhour before he surprisingly started with the immaturity, that he was going change last load to arrive at 7:30PM, so that he can get to his Canfield Job by 9:20. If the store isnt advertised to close until 9pm, and that is set by the owner, so then that's the customer's expectation, why did he get like a child emotionally unstable and started getting rude, loud, and disrespectful with the customer, and it was 8:55PM? I had my clothes in baskets and out the door by 9PM. He said I left the place a mess which literally was the last dryer door that I left open. I took audio and video recording of the situation, and told him that I was, because to me that was bad business that a grown man acted like that, being disrespectful and loud, showing immaturity and bad character representing any business. It would be one thing if I was keeping him after the established closing time, but I was out by 9PM, the time the store is advertised to be closed to customers. If the real owner who appears to be a mature businessman is on board with this type of bad business with customers, shame on them and hopefully the place gets new ownership or no business. I will speak with the more presentable owner, the one I had met one time before, and show him the recordings, and talk to him about the old guy with the hunchback and ball cap that dresses like a 90s kid. The times that I've talked to the ballcap guy in the past, he acted decent and even friendly, but I'm too Italian to let some guy no matter our past interactions to act disrespectful and loud because of his mental emotional immaturity. When he said it was 9:05pm I looked at my phone and it said that the time was 8:58PM. So his whole emotional instability and argument was not even based on facts and he was messing with his cellphone texting or whatever since 8:45pm so he had to see the real time on his phone the whole time, since he was getting so worked up about closing the store early to get to Canfield at some other job by 9:20pm. Being that he is older than me and acted 25 years younger than me was honestly very disappointing and infuriating. False advertisement of store hours leading to unhinged bad business character deserves no success.