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    Marshall Consulting Group, LLC

    1.0 (2 reviews)
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    8 years ago

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    13 years ago

    Unfortunately, the owner of this consulting group treated me very poorly. He was rude and acted as if I was not deserving of his presence.

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    H&R Block

    H&R Block

    3.4
    (5 reviews)

    I've been an HR BLock customer for years. Paid them a small fortune. I have a MyBlock account. Use…read moreit every year to file my taxes. I cannot this year because after I filed last year I dropped one of my telephone numbers--the one associated with my HrBLock account. So when I try and log in I am told I have to verify myself. I choose my email. I get a code. I enter the code in. Then it says I need to verify myself in an additional way. Are you following where this is going? If so you guessed it. It requires me to get a use the old telephone number I no longer have to get another code for a second verification. I'm stuck. So I have called HR Block several times. They are clueless. I have tried the AI Assistant. It is dumb as the rest of them. So today I just called and was finally told what I have already realized--I am forever locked out of my account and no longer have access to previously filed tax returns in there or the ability to import this massive amount of data from their system to start this year's tax returns. Instead they only option I have according to them is to create another account with another email address and telephone number. Why would I continue doing business with HR Block and set up another account? I wouldn't. I won't. They obviously outsource their IT to people who only do what you tell them to do and cannot think about how to logically define requirements to b uild their systems. But at least they got a cheaper way to build a useless system.

    When you don't know what's right or wrong anymore, come here to get your taxes done. I have been so…read morebusy this year and just kept putting this task off until I couldn't take the stress of procrastination another second. Check this out. I went on their website. It said click on a date. I did. It said click on a time. I did. I got a text 2 seconds later saying my appointment is confirmed. Making the appointment is 80% of the stress so let me tell you how Absolutely amazing I felt to click two buttons. I take my info to H&R. Check in and maybe 4 min later, on time, I was called back to speak with Patricia. Patricia was prob good to retire in the next year or two I'm sure. * I quickly noticed her 35 year plaque on the wall. Impressive! I was pleased to have her help me out as I was clueless. Itemizing, daughter in college, stimulus. It's too much for my little brain, and Patricia was Heaven sent. Such a polite, kind and helpful person. I will return for as long as she is there. From making the appointment, to working with Patricia, I feel like I hit a homerun. Don't change a thing!

    VA Tax & Accounting

    VA Tax & Accounting

    2.1
    (7 reviews)

    Not only was Mr. Kyhl prompt in his preparation of my taxes but he was kind and extremely polite. I…read moreso appreciate small business owners that show attention to detail and care for their clients, just as Mr. Kyhl did. I plan to continue using his services each year for my tax preparation.

    Kyhl was my tax preparer for several years while with a highly reputable Alexandria-based firm…read more When he decided to open his own firm, he asked me to follow him as a client. I did so and later agreed to loan his company $100k (plus interest) to help him start up his business, which he assured me was well-supported by existing and new clients. He personally guaranteed the loan. After one minimal and very delayed installment payment, he stopped paying, repeatedly assured me he would pay me back and then reneged on every assurance he gave me. He eventually filed for personal bankruptcy, leaving me and several other creditors high and dry. I sued him and his firm in Fairfax County, and have default judgments against both. Personally (and unfortunately), he is judgment protected. I have pursued his company now for over 4 years, but to no avail. Whether he is still an IRS Enrolled Agent or not is not clear. His name does not appear on the IRS's website as far as I can tell. Can he be trusted? I leave that to others to evaluate. But my experience should perhaps be a warning to those who have considered or are working with any outfit with which he is associated.

    Marshall Consulting Group, LLC - accountants - Updated August 2026

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