Do not do business with this organization. I should have never filed with them after meeting Steven…read morein person on March 5th. From the get go he was very unprofessional, unorganized, and said a few questionable things. When asked about my marital status I told him I was filing single, but live with my fiancé. After hearing that I am engaged he made negative comments about getting married and filled me on his divorce...really awkward Here I am 2+ months later with no return in sight. I have reached out to Gray & Associates to confirm that my return was sent to the IRS and no response. I took it upon myself to speak with an agent at the IRS and she informed me that my return was submitted 24 days after my initial meeting. Do not pay the $300 for the terrible service and awful marriage advice.

I was told Mr. Gray was an excellent accountant and worth waiting for. I met him in person in Feb…read more Emailed him regarding my taxes on March 1. Between Mar.1 and April 1 I received ONE email asking a question then he didn't get back to me again until April 5 after I gave him a deadline of 2 days before. He said my deadline was amusing. Mr. Gray may be a good accountant, I would not know at this point, but his customer service is lacking. In the future, a more respectable business practice would be to inform me right away if you cannot take on my return so I have ample time to find someone else. As of right now every accountant I have spoken to is not taking new 2018 returns and I'm going to have to file an extension. I am unwilling to work with Mr. Gray at this point and cannot recommend him to anyone else because of his unreliable communication.

My husband and I had a corporate move last year from Dallas to Austin, TX and sold a house so we…read moresought professional help with taxes due to the complexity. Round Rock Tax Center exceeds expectations Note that this company is not affiliated with Roni Deutch any longer. We met with "Dee Marshall" at this tax office and were delighted with her service! She asked great questions, offered good advice, sought specific paperwork, and helped us very well. We were made comfortable, given cold water for our thirst, and Dee spent adequate time with us at our meetings together. Since we did not bring all the paperwork we needed, we had to return to visit with her several times and she was patient with us. She provided us with an amortization schedule for home we still own so taxes in the upcoming year will be easier. We did not feel rushed in our meetings with her. Finally, at our third meeting together, she went over all line items, answered all our questions, gave us an organized folder with copies of what she electronically sent on our behalf, and spent time with us talking about what our taxes could potentially be next year. We have had our taxes done professionally at other businesses, however, Round Rock Tax Center went above our expectations. This is what we call "superlative customer service." We encourage others to support this fine business. We will be back with next year's taxes.

Do you need someone that know the "in's and out's" of taxes? Do you need someone who will actually…read morecall you back same day when you leave a message or send an email? Then, Ty and Lei are the people for you!! My husband and I used them last year and this year. We knew we could not use the "Turbo Tax" anymore, as we were a little more complicated and also, wanted a "live" person to talk to! Ty is great! He is very friendly! We called him and asked him many questions! We did 'shop around" and other places charge a LOT more for doing the same services (and sometimes not as nice). We will keep trusting Ty and Round Rock Tax Center for future tax services! Thanks so much!

This firm does FANTASTIC work preparing individual/family tax returns. I have been using them (and…read moreChris Bratton in particular) for several years. They are very helpful, very responsive and work in a very timely way. I highly recommend them and would give them 10 stars if I could.

I am so thankful we got a referral to go see Barbara for our tax needs. She has been so helpful, so…read morepatient and so valuable to our particular situation. Our case is not an easy one (at least for me to sort out on my own), but she handles things with ease and confidence. She helped me get money back in 2011 that I thought was lost for good. I cannot recommend Barbara higher.

Joanna and her team have been my trusted CPAs for years. I used to handle my own personal and…read morebusiness taxes, but I quickly realized the value of having a skilled professional manage them. Their expertise and advice have been invaluable in the long run. The team is fast, dependable, easy to work with, and--most importantly--highly detail-oriented. It's been a great experience overall.

Very knowledgeable and responsive service. Joanna made a process that can be stressful (taxes!)…read morefeel easy and smooth. She was quick to respond to questions, and she spotted deductions and opportunities that others didn't.

Marci Shafto is and has been my CPA for several years. She was referred to me by a friend who told…read moreme she would do an excellent job. She and her team have been promptly responsive with any financial questions I've had even through the busy time of the tax year. I rely on her expertise as she has guided me with her experience as a highly knowledgeable professional, exceeding my expectations. A big thank you to her and her team! Dr. Kelli Lala

I have used Marci Shafto for many year to prepare my Business and Personal Tax returns. She has a…read moregreat portal to securely upload your year end statements. Her system does notify you when she has questions or files for you to return and sign. She does make the process easy, and you can drop her a note through the client portal with any questions. She has attention to detail to ensure your tax forms are completely filled out correctly. I like having Marci Shafto on my side to complete my taxes.

This is the most abusive, least professional experience with a CPA me or my husband have ever had…read more Today, I was listening to a phone conversation between my husband and one of the founders of BTAS, Paul Totaro, who is without a doubt one of the least professional people in this industry, and I was floored by Paul's behavior. During this call, Paul yelled at my husband - berated him, really - for daring to suggest that the communication hadn't been ideal to date, instead of listening and attempting to explain or fix the situation to our satisfaction. After several instances where Paul or his subordinates hadn't bothering showing up for scheduled meetings, an almost complete lack of responsiveness to email communication over the course of literally several months, and at least half a dozen redundant requests of us from new names at BTAS that kept getting added to conversations in lieu of old ones (apparently they have a lot of turnover in their employee ranks, and I can see why) to connect them with our bookkeeper - apparently no one had saved records of our conversations in files that would have eliminated redundant work for my husband, which is kind of one of the benefits of hiring a CPA firm in the first place - we felt we needed this call to clear the air, and politely inform them that we were going to switch to another firm for the remainder of our tax work. But that's not how it went. After we mentioned this, incredibly, Paul went into a fit of rage and yelled at my husband "well we don't want anything to do with you either!" We felt like some authoritarian principal had called us into his office to berate us, rather than what was really happening, which was us politely firing a service provider that we thought was at least prepared to be professional about it and, who knows, maybe could have some introspection about the situation as a company who failed to meet at least one client's expectations (seems like, from reviews, it's way more than one, however). We came to BTAS with high trust through someone who used to be involved in their day-to-day client relations. I see that their only positive review to date references this person, but unfortunately that review is old and since we started working with BTAS, this person stopped working day-to-day with the company. That is where all our problems began - once we got kicked to Paul and the revolving cadre of his subordinates. I hope no one else has to experience this, and if this review can dissuade others from getting trapped in this sort of abusive professional relationship, only to be left late into tax season to start over, then I'm glad I posted it.

BTAS has done my business taxes for many years now, and I am incredibly happy with their services…read more Josh Little, their senior tax manager, has done an excellent job with my returns and is always professional, helpful, and quick to respond. Best of all, they put up with me as a client, as I can never seem to get my quickbooks data to them before the very last moment! Highly recommended

We have been working with Scofield Drake & Co for the past year for accounting for our business,…read moreand for tax filing. Robert Lyon, the accountant we work with directly has done an incredible job of managing the accounts for our business, helping us file correctly, and keep up with our growing business. We have used other accountants in the past and while the quality was there, the expertise, professionalism, and responsiveness of Scofield Drake & Co is above and beyond anything else we have experienced. If you need an accountant (if you're reading this review then you likely do) I would strongly recommend that you give Scofield Drake & Co a call. Your personal and business finances are in great hands here.

Just got off the phone with Robert Lyon at Scofield Drake & Co, and am SO glad we spoke. Robert…read moregave knowledgeable, incredibly helpful guidance on a real estate tax situation. He answered all our (many) questions patiently and thoroughly, and I now have the confidence to make a decision we won't regret later. Highly recommend.

Susy is the BEST. Been using her services for years. Love that she is so so knowledgeable and does…read morecontinuing education with classes/seminars on the tax changes & how it affects her clients. Heartily recommend Susy. Love how she explains why and what she is doing as she prepares your taxes. I have done both personal visits and by mailing my documents to her.

First time going to Champion Tax. My tax preparation was done by Susy who I highly recommend. She…read moremakes sure to explain EVERYTHING to you and also made sure to cover any and every question that I had. I'll definitely will be returning with her next year. My refund has been returned in very timely manner as well!! I suggest to call them and schedule your appointment now! =)