I've been coming here for three years, a loyal customer without issue. I have given a lot of…read morebusiness between cleaning and tailoring and was happy with the relationship I had established with them. I felt like a "regular." I provided them a dress shirt, brand new out of the pristine packaging from Nordstrom. No stains. I just needed the creases out. I went to pick it up, and unfortunately still full of creases. No problem, it happens. I ask them to redo it as it can't be worn like that. I go to pick it up again, and now it's covered in stains. These stains were not there when I handed it to them, or when they gave it back to me the first time. No idea where they came from, but I noticed it right away - dark brown and throughout the entirety of the shirt. I pointed it out, and they took it back while I waited. They reluctantly fixed it. Regardless, I'm not sure why I gave them a clean shirt to be pressed and then it came back with stains. The woman then told me to find another dry cleaner if I wasn't happy and that it wasn't going to be perfect (unprompted as I was leaving). Im not expecting perfect, but I do expect to be handed a shirt without stains, especially when it was given to them without. I found this to be hurtful and rude. As a loyal customer, I would have continued coming back and assumed it as a one off. The fact they were so dismissive and not taking ownership was incredibly disappointing.

Customer service is great, price is fair and husband atop complaining his shirt feels shrunk. I use…read moreto go to dry cleaner in Springfield but I notice they would dry clean my husband shirt instead of laundry. Plus, they were getting very pricey.

We have a new owner as Melanie has sold the place and retired. Jay-Jay, the new owner, seems just…read moreas committed to continuing the legacy of the great service of his predecessor and I continue to highly recommend this shop.

I have been a loyal customer for years and I will never go anywhere else! Jay is absolutely…read morewonderful! Not only does he remember your name like he's family, my clothes always come out perfect whether it's dry cleaned, tailored, pressed or fixed. The clothes are always finished within a couple days and if you're in a rush he makes it happen! He's so sweet and always walks the clothes to my car ! It's people like that who really make a difference !

Always excellent service and super friendly. My parents have used them for many years and now that…read moreI live closer I do too. Reasonable prices and work always done well. They do dress alterations and clean comforters too.

Cranford Cleaners has been my go-to place for at least 5 years. Our clothes are always cleaned well…read moreand promptly. The owner is friendly and is great with remembering names -- she starts the carousel for my shirts almost before I walk in the door . Prices are reasonable. They've even replaced buttons on my shirts a couple of times for no charge.

I've been going to them for the past five years, reasonable prices, friendly service.read more

I'm a 9/11 Rescue/Recovery Worker with multiple Respiratory Diseases. I took several cotton shirts…read morein for laundering and was told 4 of them needed to be dry cleaned despite the care tags that said "Machine Wash". I said no dry cleaning. When I got home, I noticed the receipt for 3 of the shirts was marked DC for dry cleaning. I went back and explained to Julie that dry cleaning chemicals constrict my airways and make breathing difficult, and asked for them back. Julie offered to do a regular cleaning at the dry cleaning price, stating at different times it was 1) because the shirts were different 2) because he boss told her they had to be dry cleaned 3) because the computer wouldn't let her change it. I declined and asked for the shirts back, and was told I would have to come back in 2 days. When I pick up the cleaned shirts, It will be the last time I use them.

I took my coat here (not my usual place) yesterday to have the pocket restitched. It required a…read morestraight stitch, no additional fabric. First he said they would have to clean the coat after they fixed the pocket. I told him the coat is virtually brand new. He said ok. Then he told me it would cost $17.00 to repair the pocket. It's a straight stitch!!! When I said this he replied, "We have to trim the frayed part". I could do it myself...& I AM. This lil handy mofo will be here tomorrow! Handheld Sewing Machine, Portable Sewing Machine, Mini Sewing Professional Cordless Sewing Handheld Tool - Quick Stitch Tool for Fabr...

Very please with the great service here at Giakas! I came in for a rush order to hem my husband's…read moresuite pants. They got it done fast, with great quality work, and with a reasonable price! It was my first time visiting but I can already tell it's a family run business with life long customers frequenting which is a great sign! I look forward to using this service in the future.

This is a great dry cleaning business in town and the only one I've used for years now. I've never…read morehad any issues with my clothes and they also do really great tailoring. Can't recommend them enough.

Have been using Society for over 10 years, mostly just for shirts. Have done the occasional…read moretailoring with them also. I've always been very happy with the service. I appreciated they knew who I was when I came to pick up shirts. Don't use them as much now since mostly working at home, but still are my go-to cleaners.

There is a side bag I carry often that I am very fond of. Recently a hole formed in one of the…read moresmaller pockets and I needed to get it fixed. After visiting a couple shops nearby I looked up local tailors via the ol' Yelp app and Cranford Custom Tailors showed up a couple blocks away. I visited them and expected them to make me wait a while or even days to get the bag fixed. However, the staff was super friendly and kind, taking my bag and fixing it in minutes! They only charged a few bucks and I was on my way in under 10 minutes. The shop itself is not huge, but it has rooms for you to try your clothes on and there were tons of suits and clothes hanging around waiting for pick up, so clearly this business is well regarded. This makes me feel very good about coming back for my future tailoring needs.

I had a bridesmaids dress altered here. I dropped it off at the end of September. I called them…read moreabout a week into November as I hadn't heard yet and the event was coming up. They said that it was ready, but I never got a call. Upon picking up the dress they charged $100 for the alterations. The dress is not too intricate, and I thought the price was a little steep. Staff was all very friendly and it is conveniently located in the center of town.

This place is sooo convenient that is why I continue to go here. The owner is so nice also and she…read moreruns this place pretty much alone. She is usually on point but today she forgot to attach a piece of my coat back and didn't notice until I said something. She found the piece and quickly attached it. The prices here are pretty steep and if there were some more local cleaners I would probably choose another. Since I only go on occasion I don't mind.

Well. It's a dry cleaner. I don't take my clothes to the cleaner very often so I don't have much to…read morecompare to. The woman working both when I dropped off and picked up was friendly and efficient, but otherwise there wasn't much that wowed me about the place. For a shirt, jacket, and pants, it came out to just under $15 which I assume is reasonable? The only thing that caught me off guard was how long it took for the clothes to be cleaned. Despite the fact that ry seemed to have a large facility, I didn't see any cleaning happening on the premises, so I suspect they send it out. It took a week for my clothes to be ready for pickup. Didn't dry cleaners used to be know for same day or next day service? I probably would come back here again the next time I need a dry cleaner, it's right next to the train station, however they don't open until after my train leaves in the morning, so not as convenient as it could be.