The past property manager Laura, finally left. She did not understand the meaning of customer…read moreservice. Had to endure her since Amber Management, started manageing our property. The new property manager is cordial but does not respond to your complaints consistently. The reason is because there are so many complaints. Lived in building for 37 years and Amber and this new management company they merged with is incompetent as well. No one wants to do their job. I have complained about drugs being sold in building many times. The tenant is still there. She and others in her apartment make a mess in the hall outside her door, which is also is outside my door. Food crumbs constantly on carpet. Tenants should be investigated before they are able to lease. The laundry room is disgusting. The machines are constantly out of order and not clean or sanitize. This company we lease these machines from, should be terminated. Never had the uncleanness in the laundry room or issues with the machines until this company took over. The worst!

I work at a building that Amber management is supposed to manage. Not one resident, nor one…read moreemployee can ever get a hold of anyone from amber when they need to. Emails, texts, phone messages.... no response. They're frauds taking your hard money in exchange for bare minimum services.

Try to avoid working with these people! I would never go to them for anything ever again. I…read morewouldn't have even worked with them in the first place, if they weren't the only broker for the building we wanted to move into. Totally unprofessional and unsophisticated people. We signed a lease for an apartment, and agreed to pay an additional fee to get the keys 1 day early. The move in date we needed was stated in the paperwork that was signed. Come time to move in, they gave us the run around for 2 days, and kept saying we'd get the keys. When we had all of our possessions packed into a uhaul, then they tell multiple excuses as to why they can't get us our keys. None of those excuses sounded plausible or made any sense. What really was the deal is they somehow forgot we wanted the keys one day early and then tried to scramble to get them and failed miserably. They could have told us the night before or that morning that it was not going to work out, and we would not have gone through all of that trouble to pack up our stuff. We had moved out of our apartment and had no where to go. They didn't care! Oh well! We incurred hundreds of dollars of added costs as well as taking off another day of work to move in later. They admitted at the time they messed up and knew about our added costs. When we submitted our fair breakdown and receipts for the added costs, we didn't hear back again. I called and was basically told that they have no control over when the apartment is ready and that's it. Which is BS. We're just out of luck. You do have control over whether you pick up the phone and tell us, though! Moving is a difficult and expensive time that you try to plan out correctly and they act like they don't know anything about how this works. These people seem very shady and unintelligent. We should have known when a tenant approached us on a walk through and said 'good luck!' They did so much wrong I can't even fit it here. Do not work with Nadine Watt and don't deal with a Fleetwood Realty. Zero stars for you. And clean up your nasty office that is covered in dog hair and smells terrible! Get your act together

Please I do not use Rosalie Rose she is the most childish and unprofessional person I have ever…read morecome across! Please do not use Fleetwood Realty they are Frauds! On August 29, 2016 I entered into a purchase agreement through Fleetwood Realty for a coop apt. In Mt. Vernon, NY. Ms. Rosalie Rose appeared to work hand in hand with a board member, conspiring together to insuring that my application would be rejected by the Board without cause. I did not feel that the agency represented my interests with professionalism, or the curtesy or respect for privacy that should be afforded every client. Rosalie engagement with a board member foster a negative outcome, based on revelation of their private conversation. This is clearly an ethics violation. THE WORST PART OF THIS SITUATION, ROSALIE WAS NOT MY REALTOR! This was not get deal. Yes I made a complaint to the state ! I did make a complaint to her aunt/owner of Fleetwood Linda Rose. Please people be careful know all the rules to real estate before doing business with an office. Even if you are renting . This office is know for scamming people on rental deals too. They lead people on with low credit scores give them false hope. Have them pay the application fees knowing fully well that they are not qualify . Them show the apt to a qualified person closed the deal and dismissed the person with low credit score. Just imagine you are walking into an office for help as a first time buyer or trying to rent an apartment and get scammed! DISHONEST, FRAUD & DOWN RIGHT UNPROFESSIONAL!L

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.

We are an HDFC, which means we own our own Apartments and hired HSC as a managing agent to assist…read morein the daily functions of running a co-op. We have a Board in place and all decisions are "supposed" to go through us. I say this because some of the HSC buildings are owned by them. All was great in the beginning when we had to fire our previous management co for a myriad of reasons. Josh Koppel was attentive and sprouting how he would take of everything, and how the previous mgmt co "should not mess with him". The transition was pretty much stress-free. We received monthly maintenance bills, they provided excellent, concise statements and I say that because this simple function was severely lacking at, our previous Mgmt Co. They referred porters, accountants, vendors, and a Lawyer, all of which we interviewed and hired. All seem to be going great until it wasn't. They would fail when it came to needing assistance in our storefront renters, problems with shareholder issues, finding solutions to building problems, loss in income, and answering calls and emails. All were met with rudeness, lies, and lack of attention. All is good if your building is making money and they don't have to do anything. There is so much grift and nepotism at HSC, it will make your head spin. I was warned before hiring them, "Josh Koppell likes to take over". I wasn't sure what that meant but I sure do now. He has to profit off every vendor and outsources almost every function so you end up paying several different entities in addition to their monthly fee, which was very inexpensive on the face. They sabotaged us. Offered no assistance during the pandemic where they continued to get paid and just watched us fall with losing so much in rental income. They try to divide and create riffs amongst board members- they like the ones that are silent and don't ask questions. They refuse to answer questions regarding finances and remove us from their "Master Plans" from which they profit off. I should add, almost every vendor is his relative, including those that are on his "Master Plans". Myra, the building Manager, should not go unmentioned either. She lies and her only job is to serve her boss. It's a joke that she is Manager.

Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

The realtors (in particular Christine) does not get back to you Re: showings & if an apartment is…read morestill available (pending offer?) My colleague sent several emails to her that were completely unanswered (unprofessional).

This has to be The Worst Management company in all of NYC. No skill set to be a management…read morecompany. I had to constantly do the agent's job. The board voted to fire them but then covid struck so we postponed looking into replacing them. Now 3 years later they had to let go of our agent for reasons unknown. Communication with the building condo owners is beyond horrible. They are not proactive in any way and many residents complain to me that they don't even respond to emails and if they do it can be 3 or 4 days later. I even tried twice to meet with the owner who refused and instead had me meet with the terrible agent instead which went nowhere. There time is up, don't let the door hit you in the ass RH. They can't even muster 2 stars. wish I could leave zero stars. That's even too good for them. Don't even think about hiring them you will regret it....

One of the best companies to rent from. I've been really impressed by their professionalism &…read moreresponsiveness. They are quick to dissolve any issues. The company truly puts their tenants first I highly recommend them!

Rhamco manages the Co-Op I live in in NYC. It would be easy to find a management company that is…read morenon responsive, or does not address problems effectively. This is not the case with Rhamco. They are approachable, quick to address concerns, and provide important and timely information regularly. I've lived in the building for 10 years and they have never dropped the ball on important needs for the tenants. Extra stars for Nikki Lizzio. She is a pleasure. Would recommend!