The store is small and jammed packed with fixtures that makes it difficult to maneuver throughout…read moremost aisles with a shopping cart. However they had great selections and the staff were all extremely helpful and friendly.

This is the cutest store and great prices! They always have a great selection and I never walk out…read moreempty handed.

My mom received a vest for Christmas and wanted to exchange it for another size. The receipt had…read moreJanuary 5th as the return date and they refused to allow her to swap it. Why be difficult? We live over an hour away from this store. You could have had a little more compassion about swapping it since it was a Christmas present! She's only had it for a week. Tags still attached and all. I won't be back and she definitely won't be back.

NY & Company is one of my go to places for pants in Tall - also one of my go to places for…read morefashionable busines clothes. Every location varies as far as selection goes. I've found that the store in Macon has a pretty good selection of clothes, although they sometimes lack my much needed tall pants. That's okay - I just hit up their website. The people at the Macon store are friendly, they'll help you when you need additional sizes & give you input on your outfits. All around a great store! :)

We were at the Lane Bryant Store being silly ! We bought some items because the workers here were…read morevery helpful & had a sense of fashion They had a good selection of clothes - it was Winter mixed with Summer which I loved ! Because I wasn't forced to only buy winter clothes !

Love this outdoor mall! Lots of stores spanning a pretty big distance so it will be a lot of…read morewalking or you'll have to drive to some stores. I came on a Friday and there were plenty of spots but it was during the work day. Old Navy, Charlotte Russe, Marshalls, Dillards, Bath & Body Works, New York & Company, and many more.

Great experience here with Blair! She was busy, but never seemed flustered or impatient in any way…read more She helped me find my dress on a short timeline, and made the event extremely special when I said yes to my dress! I would highly recommend asking for Blair when you make your appointment!

If I could give this store 0 stars, I would. If I could give this store negative stars, I would…read more The customer service at this location and nationals is absolutely terrible! We had to order a dress three different times because of inconsistent sizes, orders being canceled without consent, and delivery dates being pushed out by months. After these problems occurred, we called nationals, who were no help. They would not answer the phone or reply to texts. Then we went to our local store. No surprise, they were also no help. On top of no help, they were incredibly rude and made sarcastic and degrading comments. After being left with no option other than buying a dress that was too big, they had the audacity to try to charge us double the price of the dress for the alterations with nothing more to say than "hm pretty hurts." It is baffling the lack of respect and common sense that this whole company and this specific location have. The following comment was, "You should have tried ordering earlier or a style that takes less time to make," even though we began this ordeal three months ago. Also, we went to try on the dresses to find the size for a specific style. When the dress arrived, it was two sizes too big despite the fact that it was the size they told us to get in-store after trying it on. Fair warning to those who still choose to shop here after this review: you only have seven days to return a dress, EVEN THOUGH the website says 60 days. As a bride, I am warning you... NEVER STEP FOOT IN THIS STORE OR EVEN CLICK ON THIS WEBSITE... worst decision ever!

So sad! Came all this way to visit and found that they had an electrical fire and the shop is…read morecompletely boarded up. I feel so bad! So devastating. Sending prayers to the business owner. Hopefully they will be able to reopen eventually.

Was in and out pretty quick. The cashier that helped us was very nice and honored the price that…read moreonline had shown for a jacket I wanted.

I have visited this store several times and the staff is never attentive or even acknowledges when…read moreyou walk in. I have always had to go and ask to try something on. Terrible customer service.

Within a 100-mile radius, this Dillard's is about as close as you'll get to "luxury" department…read morestore shopping in Middle Georgia. While I've never been a huge fan of Dillard's overall, this Macon location does a solid job for the area. My main gripe with Dillard's has always been their sales, or lack thereof. When they do offer a decent sale, the infamous 3-day return policy on sale items is a deal-breaker for me. Living close to an hour away means that if I change my mind, I'm usually stuck with something I'll probably never wear. And as someone who is absolutely a sucker for a sale, that part hurts a little. That said, when I need something urgently and don't have time to order online, Dillard's often comes through in the clutch. The selection here is fairly well-rounded, with options ranging from bedding and handbags to clothing and fragrances. It's not overwhelming, but it's definitely adequate and thoughtfully curated for the market. One thing this location does very well is customer service. The associates are consistently friendly, and because the store is usually not very busy, they're genuinely helpful and willing to go out of their way to assist. The store itself is clean, organized, and easy to navigate. I can typically find exactly what I'm looking for without wandering aimlessly. Overall, while it's not my go to for deals, this is a decent Dillard's location and a reliable option for the area when you need department-store shopping without the chaos.

Don't ask for help and expect it. You can even ask for the manager and they tell you one is not on…read moreduty. I went to another department and asked the girl working there if the manager was there and she said yes!