Looking for a general practitioner or a primary care physician? Keep looking further than this man…read morethen. From the uncomfortable waiting room chairs, to the receptionist who has a horrible garbled accent that is sometimes slurred and incoherent, their receiving practices need some work. I came to Dr. Benner for a problem with my thigh. The first receptionist did a nice enough job handling my paperwork and I waited only 15 minutes to be let into a room. When it came time to get my blood pressure and weight checked, the incoherent nurses aid had me step on a scale and immediately moved the scale past 150 lbs. I'm 5'3" and a healthy size 4 but she somehow guessed I was over 150 lbs. (Maybe she heard the vicious things I was thinking in my head.) Someone in the medical profession should look at my body and my face and tell me how old I am, what I ate last, and my age better than any fortune teller gypsy or Six Flags amusement theme park clown. Not here. I would have gotten a prize if I played that game here. I deserve a stuffed animal for the indignation! Not only did he not even look at my thigh after explaining the odd tingling and numbing sensation he instead suggested I see a therapist for the amount of stress I was going through from my job. I made the mistake of explaining how I was seeing a separate doctor for the dislocated shoulder I suffered a month ago and he couldn't have gotten me out of the office quicker. What my father's health history has anything to do with my new injuries is beyond me. I spent about 10 minutes with him just to cough up a co-pay for the same information I could have gotten from my mother. This man has a horrible bed side manner that rivals that of Cruella Devil. His attitude makes him better suited for a position as a Jr. High vice principal. Needless to say, I got a second opinion about my injured hip joint and will think twice about seeing just any doctor again.

I have not met Dr. Benner per say but due to changing my health insurance recently from Kaiser (I…read morefeel that I put extra years on my life by doing so), I had to choose a PCP on the providers list. My husband dislocated his shoulder something fierce and had to see his PCP immediately. His reaction to his visit and treatment was all positive and he HATES doctors so this is an immediate plus. Dr. Benner was straight to the point, knew what he was talking about and didn't lag on immediate treatment and further diagnosis of his injury. I'm happy to say that the shoulder is healing very nicely and I trust my husband with Dr. Benner.

So I just drove from penngrove to see this doctor being told by the receptionist that they will…read moretake my insurance. I called blue shield and had them change this to my primary doctor. I suffer from Trigeminal Neuralgia which is a serious neurological disorder. I was just turned away and told no we won't help you because our receptionist told you the wrong information. What a joke. Thank you for turning someone who really needed help away. Blue shield is the worst since I had to drive from penngrove to San anselmo to find a doctor just to be turned away while in the middle of having an attack. This is the prime example of how our healthcare system doesn't care if you are sick and dying. To walk into this mans office while in pain, severe facial swelling, and bleeding from my nose and be told sorry won't see you... wow.

I am extremely reluctant to write a negative review of Dr. Werschky, but I feel I need to. I have…read moreseen him three or four times over the past several years for several acute illnesses, which he always treated competently. Dr. Werschky's bedside manner is great--his demeanor and banter are relaxing and comforting, and he asks a lot of targeted questions. As John W. noted, the office facilities and equipment are dated, but I don't consider cutting edge environs a requisite for solid general practice medicine. Dr. Werschky's receptionist, though curt, is very nice once you break the ice. The huge, glaring problem I encountered, however, was as follows: My wife and I have a newborn. On advice from our (stellar) pediatrician, Dr. Martin Ernster of Golden Gate Pediatrics, I decided to get a TDaP (tetanus, diphtheria, and acellular pertussis) vaccine booster, as my last round of immunizations had been well over ten years ago. I scheduled an appointment with Dr. Werschky (finally reaching the office after leaving three unreturned messages) for the vaccine. When I arrived, Dr. Werschky gave me the TD (not the TDaP) vaccine, instructing me to get the acellular pertussis (the "aP") vaccine on its own from a separate provider. He broadly suggested I call "a travel clinic" to find the pertussis vaccine. I called all of the travel clinics I could find, plus the Safeway pharmacy--none had the pertussis-only vaccine. I called Dr. Werschky's office back and through his assistant he told me to "just go and get the TDaP" from Safeway. Concerned about potential side-effects of over-vaccinating, I called the San Francisco department of health and spoke to their director of medicine. He advised me that, given the not insignificant potential for a serious side-effect of too much tetanus vaccine given at too short an interval, I should not get a TDaP vaccine on top of the TD vaccine Dr. Werschky had already given. Not knowing that the stand-alone pertussis vaccine no longer existed might have been excusable--no one can keep up with every change in an industry. Advising me to get the TDaP vaccine on top of the TD vaccine without first researching and notifying me of the potential negative effects of doing so directly endangered my well-being. Now, instead of side-effects, I just have no pertussis immunity, which puts my baby's health at risk. This degree of carelessness in a physician is shameful.

I have seen Dr. Gray in his SR office for over 20 years, as has my spouse. Sorry Tom S., if his…read moreapproach was too realistic. He is a fine Dr that prefers to avoid surgery which is rare these days. He might even advise a patient that doesn't want to hear what he has to say in order to guide him towards wellness.

The man is a prick. He assisted in performing my back surgery in addition to primary neurosurgeon,…read moreDr. Brian Andrews who is the best. He complained that I didn't just have the surgery through him. He also was very rude, two days into my hospital stay he yelled at me for eating jello ( the only thing I could keep down ) because I was too fat.....the audacity of this man to yell at someone two days after major back surgery amazes me. After the surgery was complete and my recovery was going well he told me to see him as a primary doctor for future follow ups. I agreed to do so because my surgery went well and my back was pain free. Two years later I was in a car accident and I called to ask to be seen to make sure my back was okay. I was told that he didn't want to see me because he doesn't like to check people that are making insurance claims. All I wanted was some piece of mind that the accident didn't disturb my fusion. What an ass! He may be a good surgeon but he is definitely lacking people skills.

My absolute favorite doctor! So smart, so thorough, and fun as well! Dr. Showen is perfect for…read moresomeone who wants a great doctor who is easy going and has a sense of humor. When I have a problem with one of my sons, he will ask a ton of great questions, offer me more than one option and follow up afterwards.

We were so lucky to have found Dr. Showen to take care of our two boys. Dr. Showen is very thorough…read moreand patient. I am also very impressed by the San Mateo office in general. We rarely had issues with appointments. The appointment and reception staff are very nice, and the advice nurse wonderful. Overall, we have been very happy with Dr. Showen and the office.

Dr Aron is a wonderful, caring healthcare professional with an incredible wealth of knowledge and…read moreexperience in his chosen field. I found him by searching the CPMC network since the other gastroenterologist I was referred to could not see me for over a month. With my symptoms being so severe, waiting that long was not an option. I plan on recommending him to anyone with GI problems. I am so grateful I found him so I can live the normal life of a 26 year old and have a brighter outlook on my future. As a young healthcare professional myself, I intend to incorporate many of his patient interaction practices into my own. At my first visit he spent over an hour reviewing my medical history and performing a thorough exam. While a diagnosis is still pending, he prescribed a medication that gave me my life back. The only reason I cannot give a raving 5-star review is the incompetence of his staff. Without the above-mentioned medication I am VERY sick, cannot work, and usually end up going to the ER. I called his office 4 times and left multiple messages. As the pills dwindled dangerously close to zero, I asked to speak to a live person and was promised a call as soon as the assistant was done seating a patient. 2 hours later, no call. It took his staff 6 days to finally send the prescription. The staff needs to be informed that poor treatment and disregard of a patient's situation will drive away business, and when somebody calls you are obligated to call them back.

had questioned leaving a review because I typically don't like to leave poor reviews, however I sit…read morehere with about $1500 of bills in front of me and all I feel is frustration. I'd like to leave my story so this doesn't happen to someone else. I was referenced to Dr. Aron from my general practitioner and before going in for the appointment I decided to google him and I found out he specialized in gluten intolerance. So for 3 weeks prior to my appointment I ingested all the gluten I could to see if I would get sick and I did not experience any discomfort. I explained this to Dr. Aron during our wonderful 2 hour interview. After all that was discussed he suggested that he may want to "study" me which led me to believe he was really going to help me figure out what has been bothering me since 2003. I was stoked! Finally I was going to get help with my 4 day bouts of vomiting, nausea and stomach pains. Next, I waited for 2 months before finally calling in and asking what the next step was....they scheduled me for a Endoscopy (camera in the stomach.) I called his assistant to make sure this was necessary since we had already ruled out that gluten and food was not the problem. She said this was common practice to look inside. So I went in and had the procedure done. All in all with blood work, endoscopy and PPO health insurance covering its share, it has cost me over $1500!!! My results: (given straight from Dr. Aron on my voice-mail) "the results were great you are not gluten intolerant and everything looks great, so not sure what you want to do or if making another appointment is necessary." I was so over the top frustrated that that was all he had to say. So unless you have a visible ulcer or are gluten intolerant, than I guess he can't help you. WHAT A WASTE OF TIME and MONEY!! The 2 stars are there because he did help me rule out two things..but boy did I pay for it......

If I could give zero stars, I would. I've been having a terrible bout of migraines for two weeks,…read moreand was referred to Dr. Goldstein by a respected neurologist in Southern California after I was only able to get appointments months away with the renowned headache specialists in the city. The took my information and I was able to get an appointment in two weeks, but let me know it would cost me $375 for a consultation. Seems ridiculous, but I was desperate. I show up to my 3pm appointment on time after sitting through Friday afternoon sf traffic on pride weekend, and the office is dank and smells like cigarettes. The guy at the front desk looks shocked when I walk in, and asks who I am. He replies that he only has my name down, but no information at all on what I'm being seen for, or any of my personal details. He says the doctor went to lunch (even though they have an appointment for me), so it may be awhile. I'm a bit stunned. A few minutes later he gives me some paperwork to fill out and tells me if the doctor isn't back by 3:30 (30 minutes after my appointment was supposed to begin,) that I'd have to reschedule. What!? He then proceeds to call the doctor, and I can hear the doctor on the other end of the phone saying "can she pay the $375? If so, I'll be back in ten minutes." All this place wants to know is can you pay their outrageous fee. I was hesitant to see this doctor because of all the reviews on him, but he came highly recommended, and again, I was desperate. I shredded my paperwork and promptly walked out. Whatever you do, don't try to see this doctor.

I have had chronic migraine for 30 years. I have seen several "headache specialists". Dr. Golstein…read moreis not only the most knowledgeable Neurologist I have been involved with... but truly cares about his patients. Wow!! So refreshing to not only find the cutting edge to relief, but to have someone listen. Thank You!!

If you're old enough to remember, Marcus Welby, M.D., on TV, then you'll understand my reference…read moreto Dr. Katznelson. He's the real version of Dr. Welby. Dr. Katznelson takes care of my mother-in-law. Dr. K is the kinda of doctor we all wish we could have, but he's a dying breed, the old fashioned kind of doctor, who will take as much time as he needs when he sees you instead of rushing along because he has to see so many patients per hour. When you're admitted to the hospital, he actually comes and sees you instead of transferring your care to the hospitalist. Even when he's made referrals, he still checks on my mother-in-law. Even more amazing, Dr. K. returns calls made to his exchange! I honestly can't remember any of my doctor's returning my call after hours. So, why pray tell, haven't I become a patient of Dr. K's? Because Dr. K is semi-retired and not taking new patients. Just lucky established patients, like my mother-in-law, get to see him. The rest of us can just wish they had doctors who practice medicine like Dr. K.

I have been a patient of Dr. Katznelson's for approximately 30 years and my husband for 24 years…read more I cannot say enough about this compassionate human being. He really cares for, and about his patients and I trust his judgement completely. Now for the sad part... as of January 1, 2012, Dr. Katznelson and his wonderful assistant Sharon, will be retiring. It will be a great loss to his patients, but he deserves to have the time to spend with his family, to pursue his hobbies and interests and to travel with his wife. Goodbye Dr. Katznelson, no other doctor can take your place in my heart. I am so lucky to have been in your care all of these years.

Not incompetent, but doesn't think out of the box…read more If you present a perfect textbook case of symptoms, Dr Blackman would probably be a fine doctor. Unfortunately, if you have a complex health problem, this is not the doctor you're looking for. I have multiple obscure health issues, and after investigating the most obvious solutions, it was as if Dr Blackman lost interest in me. He was initially engaging and seemed sympathetic, but after his first couple of diagnoses didn't pan out, he stopped trying. This would have been tolerable if he had been courageous enough to tell me that he couldn't help me, and/or suggested I go see another physician, but he kept stringing me along with the "you need time to recover" routine. After a couple of months of this, I started seeking out new doctors on my own, and found another doctor in the practice who referred me to several non-mainstream practitioners (acupuncture, physical therapy, osteopathic manipulation) who are starting to make a difference. I can't help but believe that I would be much healthier by now if Dr Blackman weren't so conventional and unimaginative.

Terrific Primary Care Doctor. I have seen Dr Blackman as my…read morePCP for over 10 years. He is professional, knowledgeable and caring: a triple winner as a doctor! I'm a doctor myself and appreciate Spencer's availability by phone or email and his can do attitude. And One Medical is a great place for busy professionals!