We have taken our lawn, garden and snow equipment to Sauders with great results on repairs and…read moretuneup. We recently purchased two Husqvarna snow blowers, and the transaction was handled seamlessly by Darrell. They were delivered by Terry who instructed us how to work them. We haven't had a chance to use them yet, but I'm sure we will soon. Thank you so much for the good deal and personable professional employees at E & F Sauder.

Hi! I would like to express my appreciation for the above and beyond what is required help I…read morereceived from Wanda , the customer service cashier. She was so kind and helpful to me in regards to my inquiries about a product. What an outstanding quality of service she gave! She made my day! I hope the store owners appreciate her worth! Thank you Wanda! Danielle Poirier

A great Home Hardware location. The selection is not as large as some of the bigger stores, but the…read moreservice and knowledge of the staff is terrific: they have helped me in countless ways over the years and I can't recommend them enough.

The owner went over and above to assist us. We bought a Benchmark riding mower from this store, we…read morehad problems with the cutting blades not engaging properly. We called Benchmarks customer service 3 times and no one answered the phone, we left messages every time and we did not receive a phone call back. Would not recommend them at all. Terrible service! The owner of Plattsville Home Hardware, Dave, tried to assist us, unfortunately could not. We returned mower this morning, without a problem. Dave and the staff were very professional and assisted my husband, without a question. We highly recommend this store

Terrible customer experience with CountrySense Nurseries…read more They do not communicate with clients once they are paid and orders are not delivered. I placed an order on May 17, 2025 and was promptly sent an email asking for an etransfer. I bought a $10 item and was charged $23.10 for expedited shipping. I was told it was a busy time for them and that my order may be delayed. It is June 15, 2025 - 4 weeks later - and I have not heard a thing nor received my order. I have reached out to CountrySense via e-mail four (4) times and via FB Messenger once. I have tried to telephone but neither of the locations answers the phones - they seem to be out of service. I have requested that my order be cancelled and that I be refunded - twice. I have not received a message back. Save yourself the grief and don't bother ordering from this company. I cannot speak for their walk-in sales service but would never recommend the on-line order route from this shop.

Very helpful and product I asked about. They did everything they did to order it in. I really like…read moreshopping at country sense

Yeah, always have great service and friendly staff, they are one of the smallest Home Depot's in…read moreOntario I believe, making the selections, not always the greatest, but they're always stocked. The value is great because they always beat the lowest marked price by 10%.

Of all the Home Depot stores I've been to across Canada, this one is the absolute best!…read more The selections at the paint department is waay better than Canadian Tire and Rona, and prices are better too. The two guys working there are knowledgeable and friendly. The garden center is amazing, although a bit pricy. The whole store is clean, organized, welcoming and filled with so much selection that I don't see any reason to go elsewhere for my home supply shopping.

BEWARE - Poor customer service and dishonesty…read more We bought an LG refrigerator from Canadian Discount Appliances, 808 Courtland Ave E, Kitchener, on January 26. About an hour later, we called to request a refund after finding a better option at Costco with free delivery. The store said a full refund was not possible because delivery was already scheduled, but they agreed to refund $50 back to my Mastercard to match Costco's free delivery. Delivery was scheduled for the next day between 8-11am, and we specifically requested a 15-minute call before arrival, which was agreed to. No one called. At 2pm, we were told deliveries were delayed. Around 4:30pm, the delivery driver called yelling, screaming, claiming we didn't open the door--despite never calling ahead. His behavior toward my husband was rude and unprofessional. As of February 6, the promised $50 refund back to my Mastercard was still not issued. When we called the store, the manager was hostile, made false accusations, refused to listen, and hung up. The store manager made statements that were untrue to justify refusing the $50 refund. Very disappointing experience. Poor communication, unprofessional conduct, and unresolved refund. Save yourself the headache and shop at a reputable big-box store instead.

Our washer quit yesterday, so within a few hours we were selecting a replacement we knew we would…read morebe happy with. Service from the minute we walked in the door, through to delivery to our house this afternoon was excellent, including interpersonal skills.

Bought a 2021 low mileage Demo/Shop Polaris Matryx from Deboer's this fall. Price was very good and…read moreworth the drive from Clairington to pick it up. After sale service was outstanding.

I went in to buy a cone flower. Husband saw patio furniture. Had an awesome chat with a sales rep…read more went about our business to find the cone flower. Decided to buy the patio furniture. sales rep discounted it - even the cone flower! ended up ordering the matching sofa set online as it was on sale. We picked it all up a week later. staff was great. furniture is well worth the money. very satisfied.

This is Kitchener's local Sheridan Nurseries location. The store is quite large and has a great…read moreselection of plants and garden supplies. When my wife and I were looking for a specific rose bush, we were able to find it here where we were not able to find it anywhere else. This was also the place I was able to find a Bloomerang lilac when they were sold out everywhere else (wow that seems so long ago). The store can be a bit pricier than the other big box competition, but I am happy that I can find someone to help me here when I have questions or concerns.