Utterly incompetent Bosch dishwasher repair. Our dishwasher…read morehas an E-24 error code. It took four visits to fix the problem. Each time it was something different. When it was all said and done, the cost was $868.36 to fix the dishwasher. When a technician gives an estimate, one counts on the estimate to decide whether a repair is worth it or not. The first time, the repair was $292.12. OK. The second repair, a few weeks later for the same problem, was $183.96. This required two visits because the technician damaged the seal kit. The third repair, a week after that cost us $292.28. If we had known that the total cost would have been $868.36, we would have made a different decision. Not only that, but Waterloo Appliance Service Ltd. wasn't even decent enough to admit that they had botched the repair.

Not only did they have the part for my 15 year old Bosch Next 500 series washing machine at a…read moredecent price and also double-checked with me that it was correct (drain pump), the amazing repair/parts guy Andrew also walked me through a next-day self-repair of my Bosch machine that was still leaking. I identified it as the door gasket ... he explained over the phone about the actual door *glass* slowly accumulating a build up of calcium over the years and to make sure the glass was smooth all the way around. Sure enough, finger test revealed grit build up on the bottom of the glass breaking the seal enough to allow water to leak from bottom front and along front panel. Two minute fix with a dish pad and all good to go. Friendly, good service, helpful, knowledgeable. Five stars from me.

Sales staff is hit or miss. I was in the store and asked a sales associate to price match, which he…read moredid but would not give a written quote or a card for me to write it on. Naturally, I forgot what he quoted, so I called them and got the same guy. Who was then rude on the phone and once I said I was still shopping he promptly thanked me and hung up. They do have a large variety of items though.

STAY AWAY FROM THESE LIARS! We bought a coffee maker with the understanding if we weren't happy we…read morecould return or exchange it. After 2 days we tried to upgrade & they refused. Go to BEST BUY or AMAZON for professional customer service & STAY AWAY FROM THESE LIARS!

Been here several times. I think it is way overpriced and under-warrantied. Thirty days is nothing…read more Spend an extra $200 and you an get the same appliance new with a year, sometimes 2 year warranty. Staff not very friendly. You get the sense that you are bothering them when you ask them a question in the store.

We recently bought a new stove. It has an induction top and the salesman was good to point out that…read morewe needed to check all our existing cookware to ensure it would work. Good thing, half our old stuff wouldnt have. Delivery guys were great. Brought the stove on, hooked it ensured I understood basic functions and levelled it. All in all a great experience and would by there again.

I have been a customer here for years and the men that work here are very knowledgeable and able to…read moregive honest advise on parts and appliance repair in the Kitchener area. I always refer customers the their store.

Goemans standard service repairs were adequate....when you buy extended coverage - it's horrible…read more.. 3rd party service thats 3rd rate at best. You cannot reach them, when you do, they're unresponsive and leave you waiting for a resolution for problem. I would NOT recommend. Highly disappointed.

Sales people were friendly and knowledgeable and a very good selection of products. However, after…read morethey have your money good luck. Delivery dates were very unreliable and if they owe you anything by way of refund, you will have to repeatedly chase them for your money and answers. Better service and prices at CAS.

This review is based solely on my interaction with localproappliancekitchener…read more What should of been a simple dryer installation by a professional. Turned out to be anything but. Prior to this LP (Local Pro) coming to our home, it was made clear the service we expected and wanted. A new dryer coil was to installed, as it was made clear there had been condensation issues with the old coil and with a new dryer coming we wanted the new coil. LP lifted the coil glanced inside and said it was fine. I said we wanted the new coil again was told it was fine. There was no diagnostic check done by LP after installation. Later that day when we went to use the dryer it gave off 90% blockage error. I reached out to LP and informed them of the issue. LP reply was as follows: Because it was a vent issue and not an installation issue. And proceeded to inform me of the cost to have him come back out. I mentioned to LP if the new coil was installed as we wanted this would of been avoided. Since we where already financially invested in this service we decided to have them come out again. Today I went down to do laundry I could feel a lot of heat coming from the dryer and blowing from the back. Come to find the coil was not connected properly to the dryer and was dangling. I reached out to LP and Informed them of the issue along with a video showing it was not connected. Yes LP offered to come out at no fee to correct. However at this point, I decided no more.

Very fast responses from request a quote, and was great about following up when I was slow to…read morerespond. Thanks for that! :D Jason was super friendly, and very helpful. He was quick to figure out the issue with my dryer, and made sure my house wasn't going to blow up from a gas leak (which wasn't even the issue, yikes!). He was also very kind to answer all my annoying questions :D If I have issues in the future I wouldn't hesitate to book another repair. Thanks for a great experience, and fixing my dryer! I'll try not to leave "plastic" in my pockets ;p

Very happy with my experience at CAS. Twice I bought from them and very satisfied. Great website,…read morelots of selections, awesome service so far. Great prices. Very courteous and knowledgeable salesmen. Great delivery teams. Was offered a good resolution on a damaged item. But I do feel like it's a shark tank in there. It must be a very hard job with very poor pay, working there. I do feel that...

Horrible experience, got ripped off and lied to by the salesman Harmeet Singh. Ordered a product…read morethat was on the floor and didn't have the features Harmeet stated it would. Customer service was horrible to deal with and when I asked to speak with a manager, I was told there are none. Very shady place, prices aren't anything special so save your self a headache and go somewhere else.

My chest freezer stopped working with no warning; Hassan was able to set me up with a new one and…read moreget it delivered on the SAME DAY! Good quality brand, good price and FANTASTIC customer service. Thanks for your help!

After shopping around for 4 months and doing my research i decided to go with Top Choice for my…read moresectional couch. The furniture rep Harry was helpful and very knowledgable. He took me through the entire process and made sure the couch was to our specifictions. Harry knows the industry and it shows. Top Choice went above and beyond to accomodate some of my requests and if there was a concern they wasted to time finding a solution. They have a great selection of furniture to go along with their electronics and i will be using them for all of my future furniture, electronics and appliance needs. Great experience.

Prompt response and over the long weekend as well. Repaired washing machine quickly and ensured…read moreproper functioning when done. Low service call charge and reasonable repair rate. Owner performs all work himself, therefore fully responsible for the quality of service. Friendly, providing tips and advice for improved machine performance. Highly recommended.

From the owner: Quality Appliance Repair Services.. With over 20 years of…read moreexperience, you'll get dependable service and long-lasting repairs you can trust every time. Appliance Repair Service is Provided in Kitchener, Waterloo, Guelph, Cambridge & Surrounding Areas. At AA-Appliances, we are committed to respecting your schedule. That's why we conveniently operate 7 days a week.

I was there a few weeks ago to buy hand sanitizer as they were the only place in stock. I was told…read moreby another customer that their hand sanitizer is usually about $2. They are now selling for $6 for an 8oz bottle that's only 65% alcohol. Ridiculous. But don't worry this joke of a store won't be able to do that for long as they will be charged huge fines once Premier Ford passes the new price gouging law.

Is a pretty ghetto store and ghetto area that it's in. They have some stuff a typical dollar store…read morewould have, only they have a less variety of stuff that we need like mouse pads. not as big of as the other dollar store I've been to. You could find a better one than this. although you may need to move a bit more (cars, walking, etc...). Staff is also weird but not bad. Overall a meh place, good for a quick stop by for some cleaning or whatever supplies and some cheap snacks.