First, i want to thank Shanice M Bailey, Virginia Chan and everybody else in the office for helping…read moreme and greeting me today with the most respect! I've sat with the beautiful young lady Shanice today to help me with some business and she was wonderful and i couldn't tell you how graceful i was dealing with her customer service. 10/10 would recommend her customer service! Also, Ms. Virginia Chan was in the office and gave awesome supporting service for any questions i had. This office is organized, clean, everybody is nice and well groomed.

Went through the brain damage of binding a home insurance policy in April 2025 in connection with…read morebuying a home and paid the full annual premium in advance. The binder was "effective" for 90 days and was meant to become effective when I closed on the purchase of my home. In August 2025, I started receiving notices that I didn't pay for the policy -- turns out, State Farm cancelled my policy and issued a refund without notifying me so that they could raise my annual rates by over $500. Nobody at this office could explain why this cancellation was justified other than "a rating increase affected the policy". I asked them to honor the existing policy that I was quoted and paid for, and they would not. Turns out, when State Farm issues you a binder it means they'll collect your money and decide whether to honor the policy if it suits them (i.e., when it's more expensive for you). If this is how they handle the little things imagine how they handle the big things.

Once again, an absolute pleasure doing business with Mike Walsh's office!! All questions answered…read morewith patience, and kindness. Best prices for coverage after a long search!! Thank You!!

Emyah is outstanding, very responsive to immediate needs & changes. I like this office very much…read more They don't pressure you into policies when I have spoken to others. They smoothly handled moving my policies from CA to NJ during 2020/Covid without issue. They don't handle Long Term Care insurance but get you taken care of with other agents that can.

February 02, 2026…read more Greetings, This review is belated but no less accurate. Myself and my family have always received excellent service from Frank Petronella and his team. We've been with them a long time. Janet Munoz, and Emaya, particularly, are friendly, considerate, and professional. In one instance, for example, as I recall, Janet went out of her way to arrange and ensure a continuation of our coverage, and at a great price, when our billing temporarily lapsed (which was our fault, not theirs). We've received great service from other team members, as well, in years past. Circumstances prevented me from penning and publising this review sooner, but I'm pleased to do it, nonetheless, and here it is. If you require auto, home, or other insurance, I strongly recommend a call to Frank, Janet, and Emaya. Warm Regards, Vincent Frank De Benedetto Passaic Park, NJ

Applicant Beware!!…read more I invested significant time completing a lengthy assessment process, only to be contacted for an interview with little to no advance notice. When I was unavailable due to prior commitments, I felt that my time and efforts as a candidate were disregarded. Employers have the right to make hiring decisions, but applicants also deserve professionalism, courtesy, transparency, and reasonable communication throughout the recruitment process. Unfortunately, that was not my experience. Based on my experience, I would not recommend investing substantial time pursuing employment opportunities with this location in State Farms, Yonkers, New York. I ultimately withdrew my application due to concerns regarding the hiring process, communication, and overall candidate treatment. I hope management reviews its recruitment practices and treats future applicants with greater professionalism and respect.

Recently had the pleasure of working with Indiana for my car insurance needs, and I couldn't be…read morehappier with the experience. From the very beginning, Indiana was incredibly professional, knowledgeable, and attentive to my specific requirements. What stood out the most was her ability to explain complex insurance terms in a way that was easy to understand. She took the time to answer all my questions and provided detailed information about different coverage options, ensuring I made an informed decision. Throughout the process, Indiana was always prompt in responding to my inquiries and kept me updated on the progress of my application. Her dedication to customer service was evident, and I felt valued and supported every step of the way. I would like to thank you Indiana for your time and expertise. After 8 years with my last insurance provider, It was an easy decision and transition.

I finally got to work with Dorina Guida after a few months of waiting for the stars to align. From…read morestart to finish Dorina was an absolute pleasure to work with. She made sure she was accessible at all times, even on the weekend, and corresponded with me within minutes many of the times I reached out to her. She graciously took time out of her busy schedule to weigh all the options for me to figure out which made the most sense. I will absolutely be continuing to work with her and her agency in the future, as it's hard enough find a reliable and trustworthy agent. Dorina checks both of these boxes and more! Thank you, Dorina!

This is a great insurance company. And saying anything nice about an insurance agency is a long…read moreshot. But seriously honest people working here and they really try to look for a less expensive alternative for great coverage Even though I don't know anyone by face. You can tell that they are real humans over there. And you are not just another account

Jazline was superb in every sense of the word. She was open, engaging and cared about my insurance…read moreneeds. She helped me understand some of the nuances of the policy as well as the differences with my current (now old) insurance provider. The level of knowledge and professionalism she exhibited was [again] superb. In every sense of the word, she was an advocate for me.

I filled out an online application for a home and auto bundle just to see what a new plan would…read morelook like because if you don't look, you won't know whether you are going to get a better plan and better pricing or not. I have never worked with State Farm before but they have emtertaining commercials and they are supposed to have the best customer support of all insurance companies. I plugged in the same information to 7 other locations just to see the comps. 20 minutes, nothing to lose. The next day, I got a call from a young man named Johandri (Jay). I asked Jay a ton of questions about the proposals they gave me and not only was he extremely knowledgeable, but he was polite, professional, and sounded extremely passionate about the company he represented and he was proud to be working there. You can also tell that he was there to serve his clients and he would do whatever it takes to provide the support they were looking for even if it took a little longer to get it done. When I think about great customer support, this is what you would hope/ expect to receive. I can practically see Jake from State Farm dressed in his red sweatshirt and nicely pressed khaki pants speaking to me. I ended up signing a policy with him and I will be sending friends and family to him in the future without a doubt. Jay has a bright future ahead of him and I have no doubt he will be successful wherever his path takes him. If you are looking for a good agent with great coverage and good pricing, ask for Jay(ke).

Been a customer for 11 years now! As soon as I got my car, I signed up and have never had any…read moreissues! Lynn Murtha has been my agent for my entire time with State Farm, and she always makes my experiences very easy going and efficient! She also does her best to help me save money on my insurance, and who doesn't want that?! Highly recommended agency and I highly recommend Lynn!

Many thanks to Lynn Murtha, who was easy to work with and amazingly quick and helpful. Highly…read morerecommend giving them a call!

I've been working with the Kate Rhee office for 6+ years now. They have reasonable rates and…read morerespond very quickly. Very professional and friendly team. Great doing business with them!

The team at Kate Rhee has provided renters insurance for our last two rentals. They have been very…read moreresponsive and provided just the right amount of coverage we needed. Gloria was a real advocate for us when we were owed a prorated refund. Elysha was quick to respond with a quote and activating coverage. I have been a State Farm customer for decades and this agency has been one of the most responsive and easiest to work with.