Worse pediatrician office ever. My experience with this office…read more My son has had some medical issues. You call in the morning at 9am you will get a call back at 830 at night from the Dr. After she goes shopping and will tell you this, After telling you 5 other storys not pertaining to anything. Before that she will have her side kick. Carlos call you that will lie and make up stuff to make you feel like you got a answer. Then after weeks of running around with no good answer you will try to switch pediatrician office and they tell you it will take 30 days to release his records. Knowing he has a medical condition. This office and staff are ruid and do not care about your child or you. If there was a 0 star they would get it

I requested Dr. Barbara Ziogas, MD complete a homebound education form for my son in April 2022…read morewhen he was in an intensive outpatient program after diagnosis with amplified musculoskeletal pain syndrome (AMPS: https://www.stopchildhoodpain.org). He could not attend school and the program at the same time. She never completed it. He continues to be ill and struggle with waxing and waning sometimes debilitating pain due to AMPS that is exacerbated by stress and anxiety. 8 months later, December 2022 after I asked the DIrector of Special Services for the district to speak with her, she finally refused to complete it before even speaking to me about the medical and psychological reasons for which it was currently being requested, any of his 3 in-home ICAAPS therapists, his developmental pediatrician or the DCF social worker from whom I learned that she had refused to complete the form as she couldn't even do me the courtesy much less fulfill the professional responsibility of telling his only parent about her decision. When I made an appointment and spoke with her about it, it was clear that she had already made her decision and gave my words little weight beyond applying them to the documentation of her predetermined conclusions. Either she thinks I am lying or she is indifferent to his suffering and education. Either way I find her behavior inexcusable particularly as it is from the physician trusted with advising Farmington Public Schools and other school districts. Frankly, I feel she has proven herself unfit for those roles. Because of her negligence my son, already behind due to being out of school for 4 years in rural Virginia with an abusive and negligent father has missed out on several months of instruction to help him catch up academically. While awaiting comprehensive neuropsychological diagnosis and referral, he has been forced to continue attending school in an environment that is stress, anxiety and therefore head, neck, abdominal and joint pain (due to AMPS) exacerbating for a traumatized but well-behaved enough at school kid on the spectrum, always in some level of pain, unsure that anyone is ever going to listen to him or his mother. A physician who cannot see that and worse was not interested in hearing it and indifferent to the pain, deterioration and suffering of any child should not be advising any school district.

I've been coming to this practice since I was a child and my kids have been coming to this practice…read moresince they were infants by Dr. MacGilpin.

If i could give them less then a would. Disgraceful how they take appointment for physicals then…read morecall me to tell me they have to see a different doctor. I ask if that doctor has an appointment available that day and they say no. Rep says she will look into it then call me back. She then leaves a message saying they will keep the appointments as it is. Cool, great! Except they call and tell the day before that they will be consodering them new patients so they are canceling the appointments after all.

NHP has four locations in CT; Avon, Torrington, Winsted, and Sharon. This particular one in Avon is…read morelocated on the second floor. I called and was able to get an appointment in a few weeks. My son is a new patient and we were able to drop off records prior to the visit. After today's visit, we had a good experience. We checked in and only waited five minutes before going into the office. He had his standard checkup, height, weight, etc. Everyone was friendly, polite, and professional. Overall, we had a great experience!

I had an excellent experience thanks to Jess, the office manager. Not only is she incredibly…read moreorganized and keeps everything running smoothly, but she also takes the time to see patients and provide exceptional care

This is a great group of people!Doctors are amazing!!Doctor Czekai is the best and the…read morereceptionists are very nice!

Always on hold. If you don't call exactly the moment they open you will never get through to…read moresomeone. The lines are always on hold. I have waited 40 mins before for someone to pick up and not even know I was on hold. Also they do not believe in prescribing "controlled substances" for add and adhd

I can see why this practice is so popular. Dr. DiStefano is so warm and fuzzy with children, while…read moregiving parents the availability to ask all the questions they want. The medical assistant who first came in was great, too. The lobby is kid-friendly with a play table and an aquarium. I'm not a fan of their $10 per form they need to fill out, but if that's the worst of it, I'll take it. Looking forward to more appointments here with the other doctors. Make sure to arrive early, as they don't have their own parking.

We have been with the practice for over 13 yrs. We love every doctor in the office including the…read moreAPRNs. The nurses who triage are awesome!!! Especially Kathy . I highly recommend them.