One of my best paintings was framed here, excellent work…read more Stop in for the best in Boulder. Good vibes y'all!!

We received a very nice print for a holiday gift this past winter and we needed to get it framed…read morelocally. The place we had used on and off for decades was no longer in business in Boulder. It had been very convenient for us and did a good job, but its new location out of Boulder was not doable for us this year. Trusting Yelp, I looked at what was still here. I found very positive reviews of this shop and seemed like the right style of place, locally owned and been in business for many years and in a shopping center with plenty of parking. Just a bit farther north in Boulder than I usually frequent. We had an idea of what we wanted in style and color so we took the print out there in early April. They had a sign on the door saying that turnaround time was 8 weeks, which this year is to be expected. I heard that a few other places were taking longer. We asked about frame and mat options and the owner said she thought that would work well and showed us a few examples. We picked what we liked best, she showed us how she would arrange things, sizing of borders, etc. She gave us a calculated price which was nicely in our budget. We ordered it and figured it would be ready in early June. It was and just a few days past the expected date info I got last week. We are very pleased with the finished product and will certainly use this shop the next time we need some framing. She also had a nice collection of framed art for sale if you are looking for some new decor, ready to go.

We've had several pieces framed by Boulder FastFrame and I couldn't be more pleased!! When I met…read morewith Christie, I showed her the pieces I wanted framed. She worked with me to incorporate my vision, and with her creativity, we came up with a plan that was well within my budget. Each piece turned out beautifully. We also had some special photos framed. It's amazing how a custom frame can make a professional photograph of our 3 grandchildren become so eye catching. If you are looking for a treasured gift for a grandparent who has everything, a photo of beautiful children in beautiful custom frames, may be the perfect solution. Boulder Fastframe is friendly, trustworthy and knowledgeable. I recommend them to everyone I know.

We had a somewhat large project to frame a Hawaiian Quilt. At 42" x 42" it was too large for many…read moreshops. The people at Fast Frame had great advice and the right matting solution and frame available. I know they put a lot of work into this project and the high quality shows.

super cool maps and good prices. had alot of super old maps and unique ones. the customer servixe…read morewas great

Great for gift and puzzles and random things you don't even realize you need. I came in because the…read morepuzzle table drew me in and ended up leaving with a handful of items!! The women working the front were so friendly and personable. I look forward to the next time I am in town.

If you care about art (and if you didn't, you wouldn't be reading this), I can't imagine why you…read morewould entrust it to anyone else. Steve and Rob approach every project with a genuine enthusiasm that makes every encounter a delight, and their combined technical expertise and attention to detail enhance the final product in the most beautiful ways. As a student many, many years ago, I almost dreaded finishing a drawing or painting because I found the process of matting and framing so tedious; now I look forward to spending time with Rob and Steve (and trusty office assistants Rafi and Amigo) because they make the process so much fun. Whether it's a humble poster or a priceless oil painting, your art will get the generous attention and close-reading it deserves, and you'll love it even more than you did before.

I reached out to them about framing several high value pieces, one very large. They were unable to…read moreget the supplies needed to frame my large piece and rather than discuss assisting me with the others, they merely wished me luck. In a follow up email, I expressed my surprise at their indifference to the many pieces I needed framed; their further response was exceptionally rude and dismissive. For premier framers, I thought they would be enthusiastic about assisting me with my art collection but I was treated as an annoying child. I wonder if I would've been treated with a modicum of respect had I been a man. Will never grace them with my business.

At this moment I am sitting in my car on hold with Michael's 1-800 number (it's already been over…read more10 minutes). How did I end up in this predicament you ask? I'll start here at the beginning... This wasn't an ordinary visit. I was here to finally secure frames for art. Not just any old art - much I received as a gift from local artists following the loss of my longtime home in the Whittier fire, others hand made by close friends. I'm finally in my forever home and am ready to make it my own. These prints many of which I've been carrying around for almost two years. They've been leaning against the wall for far too long and part of moving through the loss of my home is embracing and truly settling into my new home. After a wonderful encounter with Michael's in house framing expert (tall young man with brown hair - sorry I forgot your name as I totally asked for it!) I rolled up to the counter - with just one impulse purchase I might add - so proud. I mentioned I had multiple coupons. They said "ok". After being rung up I made the mistake of paying before asking why the total was so high - one deal did not go through. I inquired about the bogo sale I'd seen and they said they didn't know about the sales - there were too many. I confirmed the missing deal (25% off everything full priced) and they just shrugged. They offered to return and re ring up the purchase - tho noted my voucher would not reset for a few days. This was not an option that interested me. I asked if they could do anything else and they said they could get the manager. They made a quick call - no manager appeared and I was advised to call the Michael's 1800 number. No apology for the inconvenience or acknowledgement of how frustrating this scenario was (I have worked many years in customer service and would have handled things way differently). I drove home and called Michael's. It was a 12 minute wait to speak with someone. They informed me that they could not resolve as it was not an online purchase tho suggested I return to the store as the manager could as a one time courtesy extend a gift card for the 20% difference. They also noted the manager could call them to be walked through the process. I drove back to the store and met the manager on duty. They informed me they did not know how to give me back the difference. I called the 1 800 number and together we waited and pleasantly chatted for over ten minutes. At that point I was frustrated, sad and nearing crankiness. I was advised to return to the store another day the overall manager would be in - which unfortunately was only during my working hours. Major bummer. I also shared at that time how I felt the situation was handled poorly by the prior employee. I did somehow manage to escape work to make it in when the overall manager was there. He was quick to help tho again not very empathetic. I will most definitely return tho will be super duper careful to review all the pricing at checkout before I swipe my card.

Need balloons? Stay away from this location. Far far away…read more I stood here for two hours just to place a balloon order. The person helping me wasn't familiar with the inventory. I placed my order one week ago. A party of 80 people. Nine balloon bouquets to be ready at 3PM. I called at 3PM to confirm they were ready. Nope we just started. Why? What happened? Oh the morning crew didn't do it. Right. I walked in at 4:15PM. Not ready. The girl behind the counter was working on a different order. I asked how much longer? The middle-aged woman said "hey it is what it is". Right. Can you imagine if everyone was this incompetent? She couldn't have cared less. It is what it is. I have 80 people coming to my son's event. He's 13. I'm giving opening remarks. I rented a van to transport the balloons and other table decorations. The older lady said "ya know we're working as fast as we can, the morning team shudda done it" .... Nope. Not interested in excuses. When you pay like shit, you will get shitty workers. And those workers will treat their customers like shit. Maybe someone should start a balloon truck. You'd put Michaels out of business. It is 4:26PM.

I have had framing work done is several places around Boulder in recent years. It's all been OK…read more But this last piece I had done here and it was excellent. They had more interesting materials and incredibly good customer service. I have had the original watercolor in my living room for decades and I still liked it, but it looked SO dated. They did it completely over, with better quality than it was originally and people who see it, don't even recognize it. It looks so fresh and unique. It did cost more than other pieces I have had done, but it is larger than the others and really, it was worth it.

Was in the other day looking to get a picture framed. I had the rudest woman helping me and after…read more20 minutes of over priced frames and underhanded slaps I left. If I'm going to pay in the triple digits to get a picture framed, I except good service with it. Do yourself a favor and get your pictures framed elsewhere.

Have to give a shout out to Lisa and her staff for the stellar job of reframing a piece of art I…read morebrought them. I've been using Mercury for my framing needs for over two decades and they never disappoint. Appreciate the time they take to assist in choosing a frame and never feel rushed. Just amazing all around. Thank you!

Just picked up our framed art! This business deserves a 6th star for their amazing work and…read morecustomer service. We had purchased artwork from our favorite local artist and wanted to go someplace reliable. I have a retired Boulderite friend who only comes here for her more expensive art so we knew this will be the place! This was the first time we had gotten Art framed. Christina helped us with all the fine details in what to select that will make it look best. Pearl is the person who actually framed it. It came out perfect and a week earlier then the anticipated completion date. Sharing a picture & it speaks for itself :)

An amazing option for artists and crafters on a budget as I used to be. Now, with much limited…read morevision I have had to give up those pursuits that I have enjoyed since childhood. But now I am just a donor to their shop and I really enjoy knowing my various donations will not go unused. I brought in a lot of stuff in the last few years but recently found yet another stash I had missed. So I called to see if the could use wallpaper and told me they would even take an operas roll in addition to the two still sealed. I got a rude over this morning so we could easily park as soon as they opened. It's a great shop stocked with so much in so many categories, every crafter and fiber artist around should stop by.

Lots of great reuse items available! All of it has been donated by the public and it changes…read moreperiodically, although there always is a stash of basic art supplies. Fiber, yarn, painting, wood, metal, plastic, glass and tons of kid stuff, crayons, colored pencils, marker, glue, paper, scrapbooking, canvases, art books, etc. There is more there than I listed, including stuff like Velcro, sewing needles, sewing machines!, knitting needles, crochet hooks, felt. Yesterday they even had a spinning wheel! If you bring in a donation of supplies, you receive a discount coupon for a future purchase.