They are holding my money hostage!! I deposited 3 checks a week ago and the funds won't be…read moreavailable until January 6th?! I needed those funds for my car payment! This has never happened before. They are total crooks, stay away!

If you can, use another branch/location. I love Chase but this branch is a hot mess…read more Scheduled a meeting today on Wednesday (four days in advance) and confirmed the appointment to have something notarized. This morning less than three hours before the meeting Justin, the person I was scheduled with, called to inform me that he isn't a notary. But he could reschedule me today at 10:30am with Ashley, the notary, as she had an open appointment available. Twenty minutes later, Ashley called and informed me she had appointments at 10am and 11am and she would have to reschedule my appointment for another day. Had they bothered to inform me when I scheduled my appointment four days ago I could have rescheduled at another branch. But it's Saturday and the bank closes early and the other branches are already booked. Not only that but I could have had an alternate option besides Chase. Extremely disappointed at the service received from this branch.

This is the better ATM location than the one on Fleet Street, but it's still a bad branch because…read morethe employees there are really lacking in knowledge and do not care about customer service. I went to ask a question about my account, but ultimately walked out of the establishment with more questions and frustrations. Also, I went most recently to get cash out for an event and their ATM was broken! This is as of September 2025.

Dear Wells Fargo, next time I try to transfer money within your bank please don't double withdraw…read moremultiple 5 figures from my checking account, leaving me with zero balance for 2 - 5 days and telling me to use my overdraft protection from savings in the meantime for your mistake. If it takes one day to withdraw money it should take one day to put it back in. And yes, this was a teller mistake in the branch. There were two supervisors that checked his work too. Obviously not close enough. #theworst

Overly incompetent doesn't even describe this branch. The ATMs are constantly down, they don't…read moreprovide cash or debit cards any more. Just close this branch

I have been with this bank for 17 years. I used to speak high praises of this bank. But recently,…read moretheir customer/business relationship has fallen off. I received my IRS refund as a check instead of the requested direct deposit. The check came hyphened with my maiden name and married name on it. My account only has my married name on it. I went to the drive-thru teller to request the cashing of the check and to take $200 dollars from it. The teller advised that I could not take $200 dollars from it, but he could deposit it. My first thought was to go cash the check at Walmart, so I requested the check back. Then I decided to just go ahead and deposit it and wait until the next day to do what I intended to do with the $200 dollars. The next morning, I check the account and learn the deposit had been rejected. Upon speaking with cs, I learned the deposit was rejected because I did not sign the check with my hyphenated name and then without the hyphen. Totally Ludacris. With or without the hyphen my last name is still the same. Now I have to wait two weeks for the tender to arrive in the mail and appear at the bank with my birth certificate, marriage license and driver's license just so they can deposit the check. Now I see why my late family hated banks! They saved their money at home!!! No, you don't receive interest, but what is 6 cents going to do when all these banks do is inconvenience the hell out of you!

The Bark is loud. But the hold on your funds is longer. Holding my pay from a CHASE account holder…read more5days wtf

This bank rips customers off for tens of thousands of dollars. They admit their mistakes and refuse…read moreto fix them. They are unhelpful and do not mind committing fraud. If you don't mind giving away $10,500 at a time and being told that they are their mistake but were not giving it back then open an account at JP Morgan Chase. Otherwise RUN & STAY FAR AWAY!!!!

Great credit union ... you have to be a postal employee or retired postal employee to be a member…read more Great rates . Vacation and Christmas club options.

From the owner: Best interest rates in Maryland. Grow your savings with our High CD Rates — 4.25% APR for 9 months…read moreor 4.00% APR for 12 months. Looking for a car loan? Auto loan rates as low as 2.99% APR up to 72 months, available for new, used, and refinanced vehicles. Post Office Credit Union of MD (POCUMD) proudly serves MD's USPS employees and their families with personalized service and the best rates in the state. Membership is open to all Maryland USPS employees, their family members, and associate members. Experience the value, savings, and service of Maryland’s oldest credit union.

The most horrific incompetent mortgage loan servicing I've experienced in my 35 years of being a…read morehome owner. The automated phone system doesn't work half the time, Mr. Vincent McCarty does not know how to return calls or emails in a timely manner, if at all. The banking app is the absolute worst. Make a principal payment and their software applies it as a regular incremental payment so you have to call and email until you get a human being to reverse it and apply it to the principle only. I can't wait until I pay my loan off and walk away from this subpar bank. Do not use them for a mortgage. It's not worth the headache you will live with for the 3/4 or 1% lower interest rate. I made a $16500 payment and they applied $2214 of it as a regular payment after they deducted $2214 out of my checking all on 3/1/22. Run away, as fast as you can from their mortgages and servicing.

Terrible incompetent people. Its a dying bank. They are closing locations. I have been trying to…read moreclose an account for 6 months. Corresponded with 2 reps via email, they respond back to email maybe once every 6 months whenever they feel in the mood to deal with a customer. This time I will try and contact the president and bypass the lackluster help.