Brought my trailer here for a minor repair. The work was done correctly in the end, but it took…read morelonger than promised and getting an update on the progress was difficult. The staff is knowledgeable, but customer service could definitely be more proactive.

I have been getting service for seven months with them really good work and maintenance. please…read moreask for Herbert he works fast

I saved over $700. I am thankful for Adam, the owner of The Hitch Man, and his team, who are…read moreKnowledgeable, honest, and provide excellent customer service. We bought a Toro 21-inch recycler lawn mower directly from the Toro online store. We thought we had made a great choice because there were many positive reviews of this mower, However, when it was delivered, we tested it. We were upset because it was quite difficult to cut the grass when going uphill. The Toro online store said we cannot return the product once we have added fuel (gas and oil) to it. That's when I called The Hitch Man, and Adam said I should bring the mower to his store in Taneytown, MD, and that he would do his best to help. Once I went over to the store, Adam and his team helped me take the heavy mower out of my minivan, they added their own gas, and adjusted the mower so that it could propel easily up hill. I am grateful for Adam and his team. I recommend this store 100%.

Knowledgeable and friendly employees, great service and prices. I had a difficult towing situation…read moreand they were able to easily fix it and install what I needed. Highly recommended.

Don't waste your time or Money at this place. Bought a Trailor, Top vent leaked Within the first…read moreweek of owning it, I was advised to bring it back so they could fix it. I take it to them drop it off come back 3 days later to pick it up, take it home and problem not fixed, now my floor boards are soaked and mildew, wood cracked. I called and got the Someone will call you back, then I have no one here to fix it.. Blah Blah These folks only care at the sell.. I ended up getting the Trailor fixed at another place., and immediately removed their name of the back of my trailer, free advertisement for them.. Yeah NO YOU NEED TO PAY ME FOR MY TIME AND MONEY I PUT OUT TO HAVE THE REPAIRS DONE.

My trailer was not delivered as ordered. Owner is not on site. When I spoke over the phone with him…read morehe was very rude. No people skills. Go to their web site and look at the owners responses to negative reviews. Gives you an idea of what type of an individual you would be dealing with. He was unwilling to do any real negotiating. Instead he just boo hooed about he wasn't making any money. Do yourself a favor and buy elsewhere

Been going here for 7 years for fuel; recently also had them do a new Yamaha install / repower on…read moremy old Grady. Very nice staff, very good about returning calls/messages and super friendly. Highly recommend this marina. Tom did an amazing job of the install, and Mike was great to deal with on the front end of it all. Chris has been very helpful with all my questions about performance/tips/usage. If you're in NE Baltimore, talk to these guys.

Great service and selection A great place to have your…read moreoutboard serviced or repaired. Very competent (the best?) mechanics. Great to do business with.

Great staff. Huge selection of all types of trailers with decent pricing and the occasional…read morespecial sale. See Gretchen.

The man in the yard, Jeff, was fantastic. He gave me several options and extremely friendly. He…read morewalked me thru the process and I walked away with a trailer and a spare tire that I loved. Whatever your paying that man, double it.

I don't know about the one in Woodbine but the Bartley Trailer in Denton is outstanding. Great…read morecustomer service. (Fast and friendly). I highly recommend them.

Unreal overpriced. Paid $400. to have my trailer brakes inspected and adjusted. They changed two…read moregrease seals also. A complete rip off. Do not use this company. WS. Mt Airy

I had an initial bad experience, the situation was rectified and I am satisfied with the outcome. I…read morewill update the review again after I have my trailer inspected here. The owner David is very professional and I appreciated the talk we had.

I took my car to Brook's Ramsey Motors to get a new catalytic converter. I asked to have my old one…read morereturned to me. They told me that Maryland Law states they CANNOT return a catalytic converter back to the customer. This is a LIE and they know it! They are worth a lot of money and they know this too! I made a few phone calls (one to the BBB) and was told there is no such law in Maryland. I guess after some thought and maybe a little guilt, they decided to give me a $200 deduction on my bill. Mmm hmmm... This is not good business. Trust is a must and you lose customers when the word goes around on the internet.