Dr Cohen is amazing. She is patient and explained the implant process thoroughly. She cares about her patients. The staff is efficient and friendly. I highly recommend Dr Cohen. read more

I had a surgery six months ago. Surgery did not go as expected today I had an appointment. I have confirmed on Friday gor this appointment. Today I got a message reminding me of the appointment for 2 o'clock. I showed up 30 minutes earlier. when I arrive they said no doctors to see me. This is very disrespectful and unprofessional. read more

I had a very disappointing experience with Dr. Zachary Jones and would give him 0 stars if I could. I went in for a procedure to have my four wisdom teeth removed under general anesthesia and the lack of professionalism, empathy, and communication was beyond unacceptable. Dr. Zachary Jones failed to respect my concerns and left me in a state of distress during a procedure that should have been handled with far more care. I would strongly advise against seeing him if you have any anxiety about dental work. He took almost 2 hours to extract just 2 wisdom teeth. I also have bruising on my cheeks from the amount of pressure they used. read more

Excelente servicio me encantó la atención y mi dolor duró muy poco. Lo recomiendo al 100 tuve una bonita experiencia.

So I came here two have 3 wisdom teeth removed, as well as a broken tooth, as part of my process of getting braces put on. I was initially seen by Dr. Lisa Cohen, who I think is personable and is willing to answer any questions/concerns (this was the consultation that occurred in 2022). I had my procedure 3 days ago, and I think it went pretty smooth. They bring you in and the technician will have you sit down, ask you several questions about your past medical history, and then put the pulse ox machine on your finger and a blood pressure cuff on. At this point Dr. Cohen came in, and in her typical warm fashion, asked me how I'm feeling and if I have any questions. I'm a pharmacist by profession, so we had a discussion on what medications and doses she was using to put me to sleep (it's a concoction of fentanyl, midazolam, and propofol), how long it would take, and what post op pain management would look like (I made it clear I didn't want any narcotics, and surprisingly the recommendation I had matched what she planned on prescribing me, so I'm glad we were in alignment). She also briefly went over what to do post op, but not in great detail. Then the procedure began. They administered the medications and after ~ 10 min I felt very calm (but still awake). I think I eventually fell asleep during the procedure but I remember being awake at least 15 min in. They injected the numbing agent into my gums, and began their work. I didn't feel any of the extractions or anything, and before I knew it, the procedure was over. Dr. Cohen left and the technician brought in my bf to sit with me in the procedure room. After some time, we left. Since then, recovery has been what I expected it to be. My jaw is swollen, taking pain and antibiotic medication as prescribed, and just taking it easy. I have 4 stars because I feel like the emphasis on post op measures wasn't there. Yes, they provide you a pamphlet on general things, like using a salt rinse on the areas where teeth was removed, and using a cold compress when experiencing bruising or swelling. I had a broken tooth removed, and Dr. Cohen put a bone graft there, and I was not counseled on what to do with that. When I called to get more instruction on that, as well as additional questions I had regarding the wisdom teeth removal (ex. When can I use my water pik tooth brush? How long to I continue salt rinsing? Is there a post op visit scheduled so that the surgeon is able to see how everything healed?) I felt like the technician I was talking to was a bit annoyed and was lowkey rushing me off the phone, and I didn't appreciate that. read more

I had to have a tooth extraction and was nervous already and then read these reviews which made it worst. Not at all what I read. Christian at the front counter was pleasant. Dr. Cohen was amazing. She was informative about what to expect and kept me informed throughout the process. I did not get her assistants name but she was just as amazing. She informed me of what to expect after the procedure and even called me later in the day to check up on me. read more

Went there 3 times, each time this practice imposed additional, completely unnecessary and very expensive charges on top of the service provided. I have no idea why they need a 'consultation' for tooth extraction if one is referred for this service already, and cost of such consultation ($242) exceeds the cost of the extraction of a tooth in most of the developed world. Of course such services are not covered by insurance. Doctors are ok, no complaints there, but the practice itself is a bit too profit-oriented, be careful with it. read more

My daughter went thru an hour of surgery to have 5 wisdom teeth extracted. She woke up with tears on her face because she was in pain during the surgery. She clearly hadn't been given enough anesthesia. In addition the nurse who led me in stopped me before going in and closed the door so my daughter couldn't hear to tell me that she woke up several times but "didn't feel any pain,- just pressure". Did she not think I would speak to my daughter or was she just hoping she would forget the horror? How deceitful! Do better please, MOSA. read more

Terrible service and quality. Walked into consultation with the incorrect file. Charged inaccurate services to my account. Ignored my audible discomfort and pain. Terrible care!!! Do NOT go here for any type of dental service. read more

I was referred to this Oral Surgeon by a reputable referring Dentist. This dentist ensured me that my tooth extraction would be a procedure I would have been given anesthesia for due to complexity of molar extraction. He informed me that the practice I was being referred to would use anesthesia or whatever sleeping agent is used. Upon arrival to referred oral surgeon, I was told that I would have to dish out an additional $80 for an x-ray because apparently the x-ray my referring dentist attached to my refferal was too old, understandable. It wasn't until I was fully prepped for the procedure that the oral surgeon informed me that they "only use local anesthetic". Not putting someone under anesthesia and using local anesthetic should be something that this practice should put emphasis on even well before prep, forms being filled and or deductible and fees being paid before hand. I had my gums poked several times by syringe sticks of numbing agent and the oral surgeon began to poke, prod and drill away. I'm no oral surgeon, but I'm sure that when a tooth is being extricated, an existing tooth should not serve as a fulcrum or wedge for leverage of forcing the targeted tooth out! I know local anesthetic took away sensation of pain, but I felt my un-targeted molar being put under pressure for the sake of leverage to force and wedge targeted tooth! Also, needless to say, not enough local anesthetic was used, so I did experience some pain until being asked later on if I felt pain. I responded "a little" but I thought this was normal. Soon several more syringe sticks followed. The experience was tolerable, but what made it dwell in the realm of a bad experience was the drilling. The drill was pressed against my extracted tooth so hard that the sheer noise was causing massive discomfort to my left ear, the noise was deafening at one point and I had periods where my ear would experience ringing. The oral surgeon was so forceful that at one point his hand slipped and whatever tool he was using struck the back of my throat. I let out a welp, only than did the surgeon offer what was a lack-luster apology. At this point I was overcome with anxiety it took everything I had to keep myself calm. I breathed slowly, the breathing helped me bear through it. I knew the surgical procedure was over because the surgeon just left. That's right, he just put drill/tool down and left out of room. Didn't ask how I felt (at least that I could remember). Didn't say we're finished, just left after brief verbiage with his attendant. I understand this practice sees several patients a day, but we are not cattle, a more delicate touch can ensure no one else has to go through my experience. Pros: -Quick! The procedure didn't last long, but the experience made it seem longer than what it was -The oral surgeon was every detailed in his pre-op assessment. I felt like if he saw something else he would have brought to my attention. Cons: -Experience itself -Surgeon wasn't too personable during and after procedure. -Surprise fees Recommendations: -Offer option of anesthesia, if not at lest fully inform patients before any commitment is made, that only local anesthetic is used -Give patient choice of using ear plug so drilling won't cause auditory discomfort -Maintain patient rapport throughout procedure and definitely after. Regret sets in after the fact not before, help ease and ensure patient after the fact. Don't just walk out! -When offering to write-up a work-absence note, actually follow through on it. I was told to miss work for remainder of week, but don't have a note to present upon my return. On the plus side, the surgeons attendant was very helpful and kind. She definitely understood how to comfort the patient. read more

The first time I was told I needed to take my wisdom teeth out was about 7 or 8 years ago, and a major reason I was afraid to was that I was referred to an oral surgeon with this practice in the Greenbelt office who was rude and dismissive of my questions and concerns. After years of on and off pain (thank goodness it never lasted long or was seriously hurtful), around Thanksgiving my right gum and inside of cheek became very sore and painful. I saw my dentist, Dr. Taneja, who was understanding but told me he couldn't do anything and that it would be a recurring issue unless my wisdoms were removed. I was skeptical upon being referred to MOSA again but I figured I could request someone else if I was assigned the same unhelpful oral surgeon again. My consultation and subsequent procedure were with Dr. Lisa Cohen. She was great! She answered all of my questions in an efficient and honest manner. She had no problem with me being afraid of general anesthesia (I know, I'm a wimp) and said I could stay awake if I wanted. She also suggested that I prep for the procedure as if I were having general anesthesia so that if the procedure became too much for me, I could opt to go under. I believe my consultation was on a Monday or Tuesday and my procedure was scheduled for Friday of the same week. I opted for anesthesia by injection and laughing gas. From the time I was sedated, the whole thing was over in less than 30 minutes. Dr. Cohen and her assistant asked several times if I was okay during the procedure. I never would've have guessed removing four wisdom teeth would be so easy! I was very happy with my experience, and with Dr. Cohen especially. The reasons I deducted a star are because 1) I was overcharged and had no idea until I received a refund check in the mail; and 2) I had to wait for my ride after the procedure and the assistant kicked me out of the office to wait in the lobby. I explicitly asked if I could wait in the office and she said something like "oh you'll have more space in the lobby." They have a big waiting area in the office that wasn't nearly full so I'm not sure what her problem was. Also, she didn't properly explain to me when I should remove the gauze from my mouth, which led to me being in severe pain for a couple of hours more than I otherwise would've been. In any case, my mouth healed quickly and without problems. I'm grateful to Dr. Cohen for her expertise and kind manner. I highly recommend her for any oral surgeries! read more

Maryland Oral Surgery Associates Silver Spring - Waiting area - Oral Surgeons Near Me - Silver Spring, Maryland

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This review is based on my interaction with the front desk through the phone on June 27th, 2018. I did not get to see the dentist at MOSA Silver Spring. I called because my wisdom teeth are causing pain and I wanted to get them extracted during the next week. The lady that answered my phone was rude, her tone of voice sounded annoyed, she should be a little nicer I am obviously not calling cause I want to (I dread appointments to the dentist) but because I need to. Their next available appointment is in one month, unfortunately. Fortunately for me, based in that interaction with the secretary I will not attempt to see a dentist here. Getting wisdom teeth pulled is painful and I only want to feel safe in a comforting setting not be surrounded by any negativity. It sucks cause based on the dentists reviews this place was ideal for me. read more

Geraldine/Customer Service/Front office is the worst! First of all, they sent the paperwork to the wrong phone number. Mistake happens so we tried to correct it so we called the office and talked to Geraldine. She was so rude and wasn't helpful at all. We arrived to the office and explained to Geraldine that we didn't submit the form in advance because she sent the paperwork work to the wrong phone number. She had no eye contact, and disrespectfully said "you've to reschedule" in a loud and angry voice. I told her I'm sorry the mistake which wasn't our fault happened , we are here for surgery, we shouldn't reschedule because of your fault and she wasn't even willing to talk to us, completely ignores us and started talking on the phone. We were tired waiting and finally left the office with no solution. The doctors work there might be good but front office makes a big difference. A worker like Geraldine makes the customers experience so horrible! They bring their personal problem to the work place and affect others. Sad sad. I'll never go back there again. read more

Dr. Lisa Cohen is the absolute BEST!!!!. She is very professional, polite, gentle & her staff assisting her is the BEST as well. Dr. Cohen extracted all 4 of my wisdom teeth all at once while I was put to sleep. Just yesterday she extracted a molar tooth for me & I was up this time. She numbed numbed me up several times & It only took her two minutes to extract that for me. I only go to her for any extractions!!!!. Highly recommend her read more

While a visit to the dentist's office is not high on my bucket list, if you have to go, this is the place to go! Dr. Cohen is miraculous. She made extractions bearable. In short, all that, a bag of chips and 12 Snapples to go! read more

I had five (yes, five) wisdom teeth extracted by Dr. Akbar Dawood, who was great. He was friendly and informative, answering my many questions about the procedure and post-care treatment. The procedure went smoothly and my recovery is going well. Would highly recommend Dr. Dawood to others for this procedure. Additionally, the front desk staff was very helpful with providing the necessary paperwork to file my insurance claim and following up with my insurance company when I had a question about one of the charges. read more

Dr. Lisa Cohen was simply outstanding in extracting my infected tooth, both as a practitioner and a communicator. What more could one hope for? Patty, her assistant, was also very good and patient in answering my many questions. Props to her! Two complaints: she forgot to warn me about the extreme pain I would feel after the surgery, and what meds to take for it; also, her instructions on oral hygiene don't completely square with the written post-op instructions, so I'm a bit confused. My biggest complaint had to do with the front desk. In scheduling this appointment, they told me they couldn't fit me in for six weeks - even though my penicillin would run out in two. Only when my dedicated general-practice dentist Dr. Cooper called hours after I was rebuffed did they -miraculously - find an opening in a few days. Thank goodness! read more

Dr sterling and front desk team are excellent!! I had 4 of my wisdom tooth removed on 10/14 and Dr.sterling was an angel! So sweet :)

3rd family member having wisdom teeth extracted-Dr Cohen is the best. Really minimal pain and swelling-all of them on ibuprofen alone after first day. I would not go to anyone else! read more

So my dentist referred me to this oral surgery office and I must say that I cannot even begin to imagine why he did that. My dentist office is so professional, friendly, and organized. This place has been a disaster with just trying to make an appointment. Initially I called and left a voicemail (as their voicemail message requested) that was supposed to be returned in a business day. I never heard a word from them. My name, phone number and referring doctor were all on the voicemail. So I called again and spoke with a lady who took me through all the usual questions of scheduling an appointment and I was advised that their next available wasn't until June 18 to see Dr. Cohen (this was on May 23). I scheduled, provided all my personal information and went on about my business. I called today to ask a couple of questions... Guess what, no record of me making an appointment. Well you just lost a potential patient. Of course the next available wasn't until weeks later, as was the case when I initially scheduled. No thanks, go to an office that appreciates it's patients enough to call you back and actually schedule the requested appointment- even potential ones. No matter how busy you may be, don't treat people like that. Could you imagine if I actually showed up that day, and had been told I don't have an appointment? Wow! Just save yourself the hassle. read more

My issue is w/accounting. Forgot my wallet/HSA card on the day of my son's wisdom teeth removal & despite having insurance, so the practice was GUARANTEED to get paid w/exception of the copay. I said I'd call w/the card # when I got home & the office manager, after checking w/accounting, said if I couldn't call someone and get the card # that they'd have to reschedule. Idk what the entire procedure cost but REALLY? They'd rather have the doctor's, & his assistants' time go unpaid even though insurance would've paid regardless. I was furious & if they'd made us reschedule, it would've DEFINITELY been w/ANOTHER practice. Even if one didn't have the balance on the spot, it would certainly seem as though a practice of that size could set up payments if needed. The whole thing just really rubbed me wrong. read more

Dr. Cohen was absolutely amazing!!!! From the initial introduction Dr. Cohen exudes a sense of caring and confidence. Her hands are extremely gentle from the anesthesia to the extraction. Not wishing anyone to have to have an extraction,but I would definitely highly recommend her. Her staff was also very efficient and caring from the front office to the back. Thanks to everyone" G Connect on Google read more

Dr. Cohen is amazing! Very knowledgeable and talked me through my anxiety of the procedure. Dr. Cohen and her team are highly professional and I would recommend them to anyone! read more

I got my wisdom teeth pulled yesterday by Dr. Lisa Cohen. I don't know if a lot has changed in the ten years since I had the other side of my mouth pulled but I guess it doesn't get much better than my experience yesterday. I first had to come in for a consultation appointment in which Dr. Cohen thoroughly reviewed my options with me. She took great care to answer all my questions. The office staff reviewed my options with me as well so I left knowing exactly how much I'd pay with the options available to me. My rave review comes after a slightly negative experience with the numbing medication. Boy did it sting. Dr. Cohen's reaction was swift and gentle. I freaked out and after I freaked, I felt calm and confident to continue because of her care. No one could have predicted my reaction so her response was comforting and validating. After my teeth were pulled I got a package with good instructions. The assistant made sure I had everything I needed. Though it is only day two of recovery, I feel pretty good. And though I am grateful that I have no more wisdom teeth to pull, if I had to do it again, I would go back to this place. read more

My son had two wisdom teeth extracted by Dr. Egolum. I do appreciate having a consultation before the procedure even though there was a cost. My copay was around $20 but the insurance paid the rest. I feel Dr. Egolum took his time explaining what he saw in the xrays and why the wisdom teeth had to be removed. He also took his time explaining the extraction process, anesthesia options and recovery. The day of the extraction he was quick and best of all my son was reasonably pleased (we all know wisdom teeth extractions aren't a day in the park but he was calm). He made sure he met with me after the nurse did her recovery instructions and made sure all my questions/concerns were addressed. Now anytime a teen says they like a dentist* (oral surgeon) then it's a really good thing. I would definitely return if there ever is a need for another procedure. read more

I needed an implant on my bottom front tooth. My DDS wanted to do the procedure but my instincts told me to go to an oral surgeon. I found Dr. Lisa Cohen and I am very happy that I did. The office staff are very friendly and helpful. Claudia did an outstanding job of working with insurance companies so that I understood my financial obligation in advance. I was given a treatment plan that outlined time frames for each procedure, the cost of each and when I would be able to have my DDS do the crown. Dr. Cohen was friendly and professional. She made sure I understood each procedure and explained what to expect and told me what she was doing as she was working. The space for the implant was very narrow but Dr. Cohen was patient and persistent and calmly completed the job. Everything went as planned and healed as expected. I did not want to return to my original DDS and asked for a referral for the crown. I was referred to Dr. Dufera of Silver Spring Smiles. It was an great referral. He was very complimentary of the work that Dr. Cohen had done, explaining that it was a tough job but she had gotten the implant perfectly centered. Compliments from a peer are a powerful validation. The referral was an excellent referral to a great dentist and the office made arrangement to share my records with my new dentist. I recommend Dr. Cohen and have given coworkers her contact information. Although I hope to not need an oral surgeon again, if I do I won't hesitate to return. read more

Can't even give this office one star! Absolutely horrendous service. Had to wait over a month for them to see me to have a tooth pulled! I don't need a consultation to know my tooth is killing me. My dentist sent over the referal, they don't need additional exrays! For Christ sake, the tooth is 3/4 filling! Will never go to this office again! read more

Sucks, I had 3 teeth taking out, but due to my gag reflex they did it in the hospital so to put me asleep. Today was a follow-up & dDr. Akbar Dawood took the stitches out then asked me if I ever had any pain & I told him no pain no swelling. However he was very very nasty towards me & yelled @ me & my sister + the nurse both complained, my privates hurt for a month & he did not explain anything to me what he was going to do, so his boss gave us most of my $650 back. So my thumbs up is a thumbs down! The women were nice & nice office, wish I had the woman surgeon. Forgot to add he did this in holy cross hospital & the fact that I waited almost 2 months so he can get certified to work in the hospital. read more

I had an infected wisdom tooth that was incredibly painful, I was awake all night in pain. I called MOSA and explained this to them, and they were able to squeeze me in an hour later. Everyone I dealt with was a pleasure. I saw Dr. Cohen, who was super personable and did a great job of explaining the procedure. One of the dental assistants noticed that I had stood up while waiting for the dentist (due to my back pain), and brought over some blankets to cushion my seat. Highly recommended. read more

Clean office, nice staff and atmosphere. Dr. C is very knowledgeable about her field.

This is a very organized office and the staff are extremely friendly and helpful. Dr. Akbar Dawood performed my wisdom teeth extractions and he was very thorough and informative when explaining the procedure to me. My extractions went well with no complications. I highly recommend this place (and Dr. Dawood) to anybody that needs to get their wisdom teeth extracted. read more

To be honest, I very very disappointed with my experience here. I booked an appointment on 2/15 and confirmed the doctor would work since it is a holiday. The answer was yes so I drove all the way here while the office was closed. They did not even called me or give me a notice. The office is tiny looking from outside. Maybe the doctor is great but I already lost my trust by the unprofessional behavior. Updates: I called them this morning and they said they got my wrong phone number and the office was shut down because of the weather. Still.. read more

I went in yesterday for my wisdom teeth removal. I was getting three teeth removed and none were impacted. When I went in for my consultation they were running pretty behind but no big deal. I met with Dr. Cohen and the consultation was really quick. When I set up my appointment I was told to arrive at 7AM for a 7:45AM appointment. I thought that was really early but whatever. Fast forward to yesterday, I show up at 7AM with my designated driver and the office is completely closed. Someone shows up around 7:10AM and says the information I was given was incorrect and that I was way too early. Annoying but I went with my driver so they could get something to eat to pass the time. My appointment was 20 minutes late because Dr. Cohen was running late. Not a big deal (what else was I doing that day) but it gave me time to get pretty anxious. Thankfully when I was taken back the procedure was quick and painless and everyone was really professional. I was never in a lot of pain and the entire day was pretty easy to get through. Today however is where they earn their three stars. No one told me what to do if I got food stuck in one of the sockets. I was being so careful but alas, it happened today. I called the office to ask what to do. The assistant first told me to rinse my mouth with the antibacterial wash (which I was not prescribed). I told her that I didn't have that and then she said to rinse my mouth with the salt water solution (which I had already done). I asked how vigorously I could rinse and she never answered me. Then she told me to take a stick and dig it out. Now, I'm no oral surgeon but even I know that doesn't sound right. Thankfully I pushed back and asked if that would affect my clot at all. She said she didn't know but I could try it. I panicked and asked for the doctor to call me back when she was finished with her patient. She told me not touch it and it would likely work it's way out naturally as I ate, drank, and rinsed my mouth regularly through the next few days. If it didn't she'd remove it at my follow up appointment. The assistant could have caused me serious damage if I followed her instructions and tampered with my socket. I have nothing but positive things to say about Dr. Cohen. However, the support staff could really use some work. The instructions I received were downright dangerous and could have potentially caused me a lot of pain. If anyone from MOSA reads this, PLEASE make sure your assistants are not giving erroneous advice to patients. I'm nervous to call again if I have any issues. read more

I was very fortunate to find Akbar A. Dawood, ( MOSA) DMD as an Oral Surgeon. My front tooth cracked in half. He was able to extract the remaining tooth and created an anchor for a crown/implant. Once again, thank you to Dr. Dawood, Marvin Kerdeman read more

Dr. Lisa Cohen is phenomenal! I had all four of my wisdom teeth extracted a week ago and experienced minimal pain, no swelling and a speedy recovery. She and the front desk staff are genuine, and their team practices the utmost professionalism with each appointment. Do not hesitate to book your next consultation or surgery with Dr. Cohen, you are in great hands and even better health care. Thank you! read more

Doctors seem to have excellent credentials but the front desk staff is obnoxious. Just placing a call to the office completely turned me off from this practice. It is completely unnecessary to be rude and condescending in your tone. Remember, its not what you say but how you say it. Perhaps a course in customer service would serve this office just fine! FYI if anyone is looking for a great one and awesome staff, contact Dr. Kazemi's office in Bethesda! read more

While I'm sure the surgeons there have great skill, the practice is predatory in nature and cares more about making money than actually helping patients. They do not work with your insurance company to code things to maximize coverage. They charged me money going in that my insurance says they would cover and now won't return over $1500. They were given the medical code, but instead they used the wrong code. They sent me a "treatment plan" that was twice what they had originally quoted me for a single implant five months before it can even happen. I think there is a little dental club around here where dentists refer patients to each other for specialized care. They charged $30.00 for "infection control." That was the amoxicillin tablet they gave me before the procedure. $444 to reach inside of an extracted tooth and pluck out a bit of root. They charged to extract a tooth that was already out! I use more skill and take longer to pluck my eyebrows. After shelling out all that money and the $300 insurance paid, now they want an additional $34.00. Do yourself a favor. Find a board certified oral surgeon, not a mercenary. read more

Dr. Lisa Cohen was great! Super nice and sweet. The front desk lady that checks you out...not so much.

After having an appointment scheduled out for nearly a month, I received a call several days before the appointment to reschedule me five weeks further out. I work in the medical field as well, and understand needing to reschedule an appointment due to an emergency. Things do happen. I've personally rescheduled appointments for patients where I work. But when you're responsible for a treatment for someone else with a serious issue, this far a delay (and waste of time as I could have booked another appointment over the past few weeks) is unacceptable. As well, the receptionist's reiteration that 'the doctor has a health issue to attend to' is dismissive and trite to say to a patient with a legitimate and urgent health concern. Again, obviously, things do come up, and a small additional wait would be understandable. But making a patient wait five weeks to be seen for something serious, after already wasting weeks of their time, is the very definition of a practice that cares solely about the money and not about helping people. read more

I had a referral for a consultation to get my wisdom teeth extracted. They had me pay before I went in for the consultation. As I was leaving after I'd spoken with the oral surgeon, they said my insurance didn't cover the visit after all, so I'd have to pay the difference. Later, I found out they'd overcharged me, not giving me the discount I was supposed to get with my insurance. They're supposedly mailing me a check for the amount they overcharged me, but I haven't received it yet (the consultation was months ago now, and the promise of a check was given to me nearly three weeks ago). There were other little annoyances, too, like the fact that they say they close at 4pm, but twice when I called ten or fifteen minutes before closing, their phone already was shut off and sent my call to voicemail. And their prices went up at the start of the new year (perhaps this is normal for all oral surgeons, I don't know, but the price I was quoted in November 2015 was no longer valid in March 2016). The whole place feels very corporate and out-to-get-your-money. The oral surgeon I had my consultation with seemed fine (though I can't say the brief consultation felt worth $130), but the people working at the front desk wound up costing me time and money. I'd rather pay more money to get another consultation and surgery elsewhere than return here. I'm still hoping to get that refund for the money they overcharged me... [Update: In June, they finally gave me my $32.50 refund from the previous November.] read more