I normally don't leave reviews like this, but tonight was disappointing…read more We used to come to Rocket Laundry years ago when we didn't have a washer/dryer, so we returned tonight because our washing machine is currently broken. We understand businesses have closing procedures and cutoff times. That wasn't the issue. Our clothes were already in the dryers and already finished drying around 9:12 PM. I walked to the door simply to retrieve them -- not stay inside folding clothes or holding up closing. The employee locked the door and refused to let us quickly grab our things, telling us we'd have to return in the morning. I explained that I have an autistic daughter and needed her clothes tonight, but there was still no flexibility or compassion shown. Policies matter, but customer service and basic humanity matter too. Especially in a neighborhood where many families already deal with enough stress and rely on laundromats out of necessity, not convenience. We'll know the rules going forward, but this interaction left a really bad impression.

Well staffed. Clean and plenty of machines. Comfortable seating area. Corner locationread more

My experience was excellent. They are timely, accommodating and do a beautiful job. I am so happy…read moreto have discovered Laundry Valet! After an accident I was unable to do laundry for a few months. These people are a gift from above! My laundry is packed and arranged perfectly with consummate and professional attention to detail. Very reasonable fees.Thank you!

Laundry Valet provided a super convenient service -- they picked up my clothes and returned them…read morefresh and clean within 24 hours! The turnaround time was impressive, and everything came back nicely laundered and folded. While the service is on the pricier side, the convenience factor definitely makes it worthwhile, especially for busy weeks. One small downside: the clothes are returned in clear plastic bags that resemble shopping bags and don't close at the top. This means you'll want to make sure you're home (or can bring them in quickly) so bugs or dust don't get inside. Overall, though, I was very happy with the experience and will use them again when I need a fast, reliable laundry solution!

This is like the 2nd or 3rd time i have come to do laundry and air conditioner is broken! It's…read moreabsolutely unacceptable for a laundromat to operate without air conditioning in this kind of heat. Fans are only circulating hot air, leaving employees and customers sweating in miserable conditions. No one should have to work or do laundry like this. What's even more disappointing is they are failing to provide a safe and comfortable environment for the café owner, her employees, and all of us customers. The café owner is amazing and deserves so much better. She serves some of the best coffee in town, delicious food, and even offers the convenience of a drive-thru. She has created a wonderful business despite the unbearable conditions. It's time for the property owner to hurry and Fix the air conditioning. The people who work there and the customers who support these businesses deserve far better.

Plenty of washers and dryers. It was very clean and everything seemed to be easy to get to. There…read moreis also a little coffee café attached to where you can grab a bite while you wait for your laundry to be done. Highly recommend!

Amazingly clean laundry. Felt safe while doing laundry. Was not too crowded. Machines worked well.read more

Clean place. Very nice people and easy to use machines. Was able to hand wash and hang dry a…read moreraincoat that we didn't want mixed in with our other items. Never got uncomfortably packed with people.

Super clean! Machines are state of the art. Joyce is a dream and patiently walks you through the…read moreprocess. You can use your credit/debit card for the washers. But stock up on quarters!

Our washer broke and while we wait for repair we needed to find a place to do our laundry. Robin's…read moreis great! Affordable, clean, attendant, and AC!!! Machines are kept in excellent repair. We may be regulars for a few weeks. Glad we found this laundromat!!

This is the best clothes cleaning establishment around.They have the best seamtress and the best…read moreprices along with the friendliness staff ever Gloria Hunter is the best at alterations or sewing anything!! Whenever we presented her with a suit or pants that required alterations, she did an awesome job!!

Owner does a great job with dry-cleaning and is surprisingly a great tailor if you need clothing…read moreadjustments. Courteous and quick turnaround. Theresa

They did a nice job washing and ironing my "whites" and the price was much less than the other…read moreCleaners we've used for years. Friendly, very nice, and the clothes were ready an hour early! OM Cleaners will be our cleaners from now on!

This place was always clean and a fun way to pass the time while doing an everyday chore. People…read morewere friendly, mostly just washing their clothes and talking with one another occasionally. I received some great advice over the years from some local philosophers and shared some ideas of my own in the great stream we called Spartanburg life.

Very clean! They remodeled and it's clean and nice. There's a big selection of washers and dryers,…read moreall brand new and function well. Definitely my top choice for laundry mat in Spartanburg. It's never been too packed while I'm there but it stays busy.